Loading...

NHTSA ID Number: 10128757

Manufacturer Communication Number: LI4263E

TSB/Document Date: 2018-02-12


Summary

Possibility of engine derating, stalling and losing of power


L784

43

43

L82U9D3001057

L82U9D3001057

1

Whitehorse - Yukon

LA04

L82J2G3750390

L82J4G3750391

2

Windsor - Ontario

L886

570

577

L82J8F3001818

L82J5F3001825

8

Woodstock - Ontario

L778

L82U2D3001014

L82U2D3001014

1

Woodstock - Ontario

L832

L82J9E3001342

L82J9E3001342

1

Woodstock - Ontario

L923

15-16

15-16

L82J9F3001746

L82J9F3001746

1

Woodstock - Ontario

LA08

17-08

17-08

L82J3H3750514

L82J3H3750514

1

York Regional Transit - Ontario

L896

1501

1517

L82J2F3001619

L82JXF3001741

17

York Regional Transit - Ontario

L936

1518

1518

L82J3G3750012

L82J3G3750012

1

York Regional Transit - Ontario

L964

1770

1774

S92J6G3750420

S92J3G3750424

5

York Regional Transit - Ontario

L967

1601

1621

L82J2G9775414

L82J8G9775627

21

York Regional Transit - Ontario

LA07

1701

1715

L82J9G3750340

L82JXG3750363

15

PAGE 6 OF 18

INFORMATION LETTER

SAV.1F.2012MA

LI4263E

WARNING

Follow your internal safety procedures.
Disconnect the batteries before starting any work on the vehicle. See the section 16: BATTERIES of the
maintenance manual.
NOTE

Nova BuseBay logo has been advised by its engine supplier that the CumminseBay logo engine code 3568 might be sensitive
to the variations in DEF level. An adjustment of the coolant hoses and the angle of the dosage module is
necessary before considering the occurence of the code 3568 as a defect.

PROCEDURE
1.1.

Park the vehicle on an even surface with transmission in neutral (N).

1.2.

Set the Master control switch in the STOP position (see Figure 1).
Master control switch in
STOP position

Figure 1 - Master Control Switch in STOP Position

WARNING

Before starting any work on the vehicle, make sure the vehicle is completely and securely stationary. Set
the battery disconnect switch in the battery compartment to the OFF position.

PAGE 7 OF 18

INFORMATION LETTER
1.3.

SAV.1F.2012MA

LI4263E

Deactivate the bus from the rear engine control box (see Figure 2).

Rear engine control box

Figure 2 - Typical Location of Rear Engine Control Box

1.4.

Open the street side rear engine access panel (can vary as per the configuration) (see Figure 3).

Rear road side engine access door

Figure 3 - Open the street side engine access panel
PAGE 8 OF 18

INFORMATION LETTER
1.5.

SAV.1F.2012MA

LI4263E

Verify that the angle of the dosage module is between 45° and 85° w.r.t. its vertical axis. The ideal angle is
54° (see Figure 4).

Dosing module orientation
Between + 45º and + 85º
or
Between - 45º and - 85º

Figure 4 - Verify the angle of the dosage module

PAGE 9 OF 18

INFORMATION LETTER
1.6.

SAV.1F.2012MA

LI4263E

Adjust the dosage module angle using the jig NT08134 as shown (see Figure 5) to obtain an angle specified
(see Figure 4).

JIG NT08134

Reference line

JIG NT08134

Figure 5 - Adjust the angle of the dosage module

PAGE 10 OF 18

INFORMATION LETTER
1.7.

SAV.1F.2012MA

LI4263E

If the dosage module angle requires adjustment, loose the clamp screws and turn the decomposition tube
to obtain an angle of approximately 54° using the jig NT08134 (see Figure 6).
Loosen the clamp screws

Turn the tube

JIG NT08134

Reference line
Figure 6 - Adjust the angle of the dosage module
PAGE 11 OF 18

SAV.1F.2012MA

INFORMATION LETTER
1.8.

LI4263E

Tighten the clamps by applying the torque value of 14 ± 1 N•m (see Figure 7).

Torque clamp screws

Figure 7 - Tighten the clamps

1.9.

Locate the decomposition coolant lines (see Figure 8).

1.10.

Locate all the positions (A, B, C, D and E) shown (see Figure 8), where new brackets have to be installed.

D

E

DEF Line
Upper Coolant Line

C

B

Lower Coolant Line
A

Figure 8 - Typical View of Coolant Lines

1.11.

Drain the coolant circuit.

PAGE 12 OF 18

INFORMATION LETTER
1.12.

SAV.1F.2012MA

LI4263E

Remove and discard the tie wraps holding the electrical harness and lower coolant line (see Figure 9).
Lower Coolant Line

Electrical Harness

Figure 9 - Removal of Tie Wraps

1.13.

Remove and retain the existing plastic bracket and hardware from its original position shown (see Figure 10).

Lower Coolant Line

Electrical Harness

Plastic Bracket and
hardware to be removed

Figure 10 - Removal of Plastic Bracket and Hardware

PAGE 13 OF 18

INFORMATION LETTER
1.14.

SAV.1F.2012MA

LI4263E

Install the bracket (N87984) and the retained plastic bracket in the inverse position from its original position
as shown (see Figure 11) with the hardware provided.

Bracket: N87984

Retained
Hardware

Plastic Bracket

Figure 11 - Installation of New Bracket

1.15.

Secure the electrical harness to plastic plug using tie wrap N56339.

1.16.

Reposition the lower coolant line at the lowest point as shown (see Figure 12).

1.17.

Install the p-clamp N31320-04 on the bracket to secure the lower coolant line (see Figure 12).

P-Clamp: N31320-04
Nut: N38593
Tie Wrap: N56339

Figure 12 - Installation of P-Clamp and Tie Wrap
PAGE 14 OF 18

INFORMATION LETTER

SAV.1F.2012MA

LI4263E

1.18.

Remove the existing bracket and p-clamp securing the upper coolant line. Retain the bracket hardware.

1.19.

Install the new bracket N87985 with the retained hardware (see Figure 13).

1.20.

Install new p-clamp N31320-04 with the new bolt N40492 and nut N38593 provided to secure the upper
coolant line as shown (see Figure 13).

Bracket: N87985

Bracket and P-clamp to
be Removed

Bracket: N87985
P-Clamp: N31320-04
Bolt: N40493
Nut: N38593

Figure 13 - Installation of Bracket and P-Clamp

1.21.

Remove and discard the existing bracket and p-clamp holding the DEF coolant line at the location shown
(see Figure 13). Retain the bracket hardware.

1.22.

Install the new bracket N90007 with the retained hardware and fix the mount fire N57807 (see Figure 14).

Bracket: N90007
Mount Fire: N57807
Existing Bracket and P-Clamp
to be removed
DEF Coolant Line

Figure 14 - Typical View of Bracket and Mount Fire

PAGE 15 OF 18

INFORMATION LETTER

SAV.1F.2012MA

LI4263E

1.23.

Remove and discard the hardware at the location shown (see Figure 15).

1.24.

Install the new bracket N90018 with new nut N38593 and fix the mount fire tree N57807 to bracket (see
Figure 15).

Hardware to be
Removed

Bracket: N90018
Nut: N38593

Figure 15 - Typical View of New Bracket Installed

1.25.

Remove and retain the hardware at location shown (see Figure 16).

1.26.

Install the new bracket N90007 with the retained hardware and fix the mount fire tree to bracket (see Figure 16).

Bracket: N90007
Mount Fire Tree:

Hardware to be
Removed

Figure 16 - Installation of New Bracket and Mount Fire

1.27.

Cut the existing DEF coolant hose as shown and discard the other portion of hose connected to dosing module.

1.28.

Insert one end of the fitting N75961 in new hose N95827-35 and other end in the retained cut hose (see
Figure 17).

1.29.

Install stepless crimp N57634-01 as shown (see Figure 17).
Fitting to be Inserted

Cut Hose

New Hose:
N95827-35
Fitting
Fitting: N75961
Stepless Crimps:
N57634-01

Figure 17 - Preparation of DEF Hose

PAGE 16 OF 18

SAV.1F.2012MA

INFORMATION LETTER

LI4263E

1.30.

Adjust the DEF hose length to fit the 90° quick connector at the dosing module.

1.31.

Insert 90° quick connector N90005 in DEF hose and install stepless crimp as shown (see Figure 18).

1.32.

Fix the 90° quick connector on the dosing module (see Figure 18).

DEF Hose
DEF Hose

Dosing Module

Stepless
Crimp
90 ° Quick Connector:
N90005

Figure 18 - Typical View of Quick Connector on Dosing Module

1.33.

Install the reflective sleeve to cover the cut portion and 90° quick connector.

1.34.

Secure the DEF hose with the mount fire tree fixed on the new brackets (see Figure 19).

Mount Fire Tree: N57807

Reflective Sleeve to be
installed

Figure 19 - Installation of Reflective Sleeve

PAGE 17 OF 18

INFORMATION LETTER
1.35.

SAV.1F.2012MA

LI4263E

Fill the coolant circuit.
WARNING

Connect the batteries after the repair is completed. See manual section 16: BATTERIES for the procedure.
1.36.

Return the rear run switch to the normal operating position.

1.37.

Run the bus for 15 minutes and check for any possible leaks.

1.38.

Return the vehicle to service.

PAGE 18 OF 18

12345

Bestseller No. 1
Castrol GTX Full Synthetic 0W-20 Motor Oil, 5 Quarts
  • 6X better wear protection on critical engine parts than...
  • 1.3X better sludge protection than industry standards*
  • 3X Stronger against viscosity breakdown than leading full...
  • Protection for 10,000 miles between oil changes
  • Meets or exceeds the following specifications: API SP/SN...
SaleBestseller No. 2
Valvoline MaxLife High Mileage 5W-30 Synthetic Blend Motor Oil 5 Quart
27,853 Reviews
Valvoline MaxLife High Mileage 5W-30 Synthetic Blend Motor Oil 5 Quart
  • Formulated for engines with 75,000 miles or more, Valvoline...
  • Delivers 20% better wear protection and 15% better sludge...
  • Extra detergents safeguard against friction, corrosion and...
  • Advanced friction-fighting additives help maximize...
  • Provides performance benefits for high mileage, new and...

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


If the PDF is very large, it may not load in the preview below.

Download PDF [3.29 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: LI4263E

Replacement Service Bulletin Number:

MFR Communication Date: 2018-01-31

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Sale
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.

Last update on 2026-07-09 / Affiliate links / Images from Amazon Product Advertising API


 

Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
334 Reviews
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
  • Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently

Last update on 2026-07-08 / Affiliate links / Images from Amazon Product Advertising API


 

Sale
2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

Last update on 2026-07-09 / Affiliate links / Images from Amazon Product Advertising API


 


This product presentation was made with AAWP plugin.

Share to...