Vantage Mobility International
Field instructions upgrading VMIQ for Powerkneel™ current
increase

Document Number: TS-WI-0256

VMIQ FIRMWARE UPGRADE TO PREVENT POWERKNEEL™
OVERCURRENT
ASSEMBLY AREA

N/A

ENGINEER

Mark Miller

MODEL

ALL MODELS WITH VMIQ

STATION #

N/A

RELEASE SIGNATURES
TITLE

SIGNATURE

DATE

TECHNICAL SUPPORT

David Hagstrom

1/12/18

MANUFACTURING ENGINEER

Mark Miller

1/12/18

DIRECTOR OF
MANUFACTURING
ENGINEERING

Brian Mark

1/12/18

DIRECTOR OF DESIGN
ENGINEERING

Steve Ungetheim

1/12/18

REVISION HISTORY
AUTHOR

DESCRIPTION OF CHANGE

David Hagstrom

[Initial Release]

TS-WI-0256
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REV

A

RELEASED

ECO#

1/12/18

n/a

Vantage Mobility International
Field instructions upgrading VMIQ for Powerkneel™ current
increase

Document Number: TS-WI-0256

TOOLS REQUIRED

Laptop with VMIQ service tool loaded

Mini USB cable

SCOPE
VMI has been made aware that in certain cases the VMI Powerkneel ™ may not trip the “Up-Limit”
switch when releasing due to current limitations set by the VMIQ. This may result in the vehicle not
being able to shift out of PARK or it may result in the conversion not deploying properly when next
cycled. This upgrade is to raise the electrical current threshold to the Powerkneel ™ allowing it to
extend and retract fully.
SPECIAL INFORMATION

You will need the newest version of the VMIQ service tool software loaded on your computer and
the latest firmware version available on the Tech Support Portal. You can find the files for
download at www.vantagemobility.com/technicalsupport go to VMIQ_Tools_Firmware,
VMIQSupport, Firmware Updates

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Vantage Mobility International
Field instructions upgrading VMIQ for Powerkneel™ current
increase

Document Number: TS-WI-0256

1. Locate and remove the plastic
snap cover on top of the VMIQ
housing to expose the reset
button and the USB connection.

FLASHING LED
STATUS LIGHT

PLASTIC SNAP ON COVER

2. Connect computer to USB port
using the Mini USB Cable.

MINI USB CONNECTION
RESET BUTTON

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Vantage Mobility International
Field instructions upgrading VMIQ for Powerkneel™ current
increase

Document Number: TS-WI-0256

UPGRADING THE FIRMWARE ON VMIQ BOX

Before you begin loading new firmware make sure the USB is connected to the VMIQ and that the
red LED on the VMIQ board is flashing. The easiest way to accomplish this is to have the vehicle
ignition in the “ON” position or to push the reset button on the VMIQ box.

3. Locate and double-click on the
VMIQ service tool icon on your
computer desk top. (Make sure
your laptop is connected to the
Internet.)

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Vantage Mobility International
Field instructions upgrading VMIQ for Powerkneel™ current
increase

Document Number: TS-WI-0256

4. On the main menu click on the;
“Enter Bootloader Mode And
Load Firmware Update” button.

If you are not ready and chose
Exit, you will return to the
previous screen.

5. Before proceeding you will be
asked if you wish to continue. If
you are ready click “Yes.”
CAUTION:
Once you have clicked yes you will
be entering the Bootloader mode
and you will erase the existing
firmware.
6. If you are not ready and chose
“No,” you will be returned to the
previous screen.

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Vantage Mobility International
Field instructions upgrading VMIQ for Powerkneel™ current
increase

Document Number: TS-WI-0256

Locate the folder where your
upgraded hex file is located. Hi-light
it and click “Open.” The file will
begin downloading automatically.

*CRITICAL*
Please ensure you select the correct
file for your application. Chrysler
Pacifica (RU) or
Toyota/Honda/Grand Caravan

The download process will take
approximately 30 seconds.
7. When the download is complete
exit out to the main menu by
clicking on the “ok” in the lower
right hand corner of the message
box. Press the reset button on the
VMIQ.

*CRITICAL*
IF the bar does not turn
COMPLETELY green and /or this
screen does not pop up
documenting the file has fully
transferred (Reflash Complete),
disconnect the tool from the VMIQ
and restart the process.
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Vantage Mobility International
Field instructions upgrading VMIQ for Powerkneel™ current
increase

Document Number: TS-WI-0256

Exit out of the system or go on to
step #8.
8. To connect to the van and confirm
the firmware version click on
“Connect to VMIQ in Vehicle”.
Click on the Diagnostic Data tab to
confirm that the firmware you
have loaded is correct.
Chrysler Pacifica should be version
2.0.2.
Honda and Toyota should be version
1.5.
Hit close and exit. Note the update
on the front cover sticker

This document may not be reproduced without permission. Check all hard copies against the current
electronic version in the Document Control System before using. Destroy promptly thereafter.
Do not use draft, archived, or obsolete revisions.

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