NHTSA ID Number: 10128639
Manufacturer Communication Number: NTB13-054b
TSB/Document Date: 2018-02-12
Summary
ALTIMA AND ROGUE; ENGINE TURNS OFF OR HESITATES WHEN ACCELERATING FROM A STOP DURING HOT AMBIENT TEMPERATURES (+100F) This bulletin has been amended. The APPLIED VEHICLES section and Table A on pages 5 and 6 have been revised. No other changes have been made. Please discard previous versions of this bulletin.
Classification:
Reference:
EC13-007b
Date:
NTB13-054b
January 11, 2018
ALTIMA AND ROGUE; ENGINE TURNS OFF OR HESITATES
WHEN ACCELERATING FROM A STOP DURING HOT AMBIENT
TEMPERATURES (+100°F)
This bulletin has been amended. The APPLIED VEHICLES section and
Table A on pages 5 and 6 have been revised. No other changes have been made.
Please discard previous versions of this bulletin.
APPLIED VEHICLES: 2013-2017 Altima Sedan (L33)
2014-2017 Rogue (T32)
APPLIED ENGINE:
QR25DE
IF YOU CONFIRM
The engine turns OFF or hesitates when accelerating from a stop during hot ambient
temperatures (+100°F),
AND
The engine is able to be restarted.
ACTION
1. Refer to step 6 in the SERVICE PROCEDURE to see if this bulletin applies to the
vehicle you are working on.
2. If this bulletin applies, reprogram the ECM.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan
dealer to determine if this applies to your vehicle.
1/12
SERVICE PROCEDURE
IMPORTANT: Before starting, make sure:
ASIST on the CONSULT PC has been synchronized (updated) to the current date.
All CONSULT-III plus (C-III plus) software updates (if any) have been installed.
NOTE:
Most instructions for reprogramming with C-III plus are displayed on the CONSULT
PC screen.
If you are not familiar with the reprogramming procedure, click here. This will link
you to the "CONSULT- III plus (C-III plus) Reprogramming" general procedure.
Preparation for Reprogramming
Take the vehicle for a 10 minute drive in order to
meet the following Idle Air Volume Learn (IAVL)
conditions:
Engine coolant temperature: 70 -100°C
(158 - 212°F)
Battery voltage: More than 12.9V (At idle)
Transmission: Warmed up
Figure A
NOTE:
o After ECM reprogramming is complete, you will be required to perform
Throttle Valve Closed Position, Idle Air Volume Learn (IAVL), and Accelerator
Closed Position.
o The above conditions are required for the IAVL to complete.
CAUTION:
Connect a battery charger to the vehicle battery. The vehicle battery voltage
must stay between 12.0V and 15.5V during reprogramming, or the ECM may
be damaged.
Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load
remains ON, the ECM may be damaged.
Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops
during reprogramming, the process will be interrupted and the ECM may be
damaged.
Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.)
within range of the CONSULT PC and the VI. If Bluetooth® signal waves are
within range of the CONSULT PC during reprogramming, reprogramming may
be interrupted and the ECM may be damaged.
2/12
NTB13-054b
1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.
2. Start C-III plus.
3. Wait for the plus VI to be recognized.
The Serial No. will display when the plus VI is recognized.
4. Select Re/programming, Configuration.
Step
3
Step
4
Figure 1
5. Follow the C-III plus on-screen instructions and navigate to the screen shown in
Figure 2 on the next page.
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NTB13-054b
6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows:
A. Find the ECM Part Number and write it on the repair order.
NOTE: This is the current ECM Part Number (P/N).
Current P/N
Figure 2
B. Compare the P/N you wrote down to the numbers in the Current ECM Part
Number column in Table A on pages 5 and 6.
If there is a match, this bulletin applies. Continue with the reprogramming
procedure.
If there is not a match, this bulletin does not apply. Return to ASIST for
further diagnostic and repair information.
4/12
NTB13-054b
Table A - Altima
See next page for Rogue vehicles.
Model
Year
Current ECM Part Number: 23710 3TA0A,
3TA1B,
3TA6A,
3TA7A,
3TA8A,
3TY0A,
3TY1A,
3TY6A,
3TY7A,
3TY8A,
2013
3TA0B,
3TA1C,
3TA6B,
3TA7B,
3TA8B,
3TY0B,
3TY1B,
3TY6B,
3TY7B,
3TY8B,
3TA0C,
3TA1D,
3TA6C,
3TA7C,
3TA8C,
3TY0C,
3TY1C,
3TY6C,
3TY7C,
3TY8C
2014
9HM3A, 9HM3B, 9HM4A, 9HM4B,
9HM5A, 9HM5B, 9HM6A, 9HM6B,
9HM7A, 9HM7B, 9HM8A, 9HM8B
2015
9HP0A, 9HP0B, 9HP0C, 9HP0D,
9HP1A, 9HP1B, 9HP1C, 9HP1D,
9HP2A, 9HP2B, 9HP2C, 9HP2D,
9HP3A, 9HP3B, 9HP3C, 9HP3D, 9HP3E,
9HP4A, 9HP4B, 9HP4C, 9HP4D, 9HP4E,
9HP5A, 9HP5B, 9HP5C, 9HP5D, 9HP5E
2016
9HN4A, 9HN4B, 9HN4C, 9HN4D, 9HN4E,
9HN5A, 9HN5B, 9HN5C, 9HN5D, 9HN5E,
9HN6A, 9HN6B, 9HN6C, 9HN6D, 9HN6E,
9HN7A, 9HN7B, 9HN7C, 9HN7D, 9HN7E,
9HN8A, 9HN8B, 9HN8C, 9HN8D, 9HN8E,
3TY2A, 3TY2B, 3TY2C, 3TY2D, 3TY2E,
3TY3A, 3TY3B, 3TY3C, 3TY3D, 3TY3E,
3TY4A, 3TY4B, 3TY4C, 3TY4D, 3TY4E,
3TY5A, 3TY5B, 3TY5C, 3TY5D, 3TY5E,
3TY9A, 3TY9B, 3TY9C, 3TY9D, 3TY9E,
3TH0A, 3TH1A, 3TH2A, 3TH3A, 3TH4A, 3TH5A,
3TH6A, 3TH7A, 3TH8A, 3TH9A
Altima Sedan with
QR25DE Engine
9HL0A,
9HL1A,
9HL2A,
9HL3A,
9HL4A,
3TF7A,
2017
5/12
9HL0B,
9HL1B,
9HL2B,
9HL3B,
9HL4B,
3TF8A,
9HL0D,
9HL1D,
9HL2D
9HL3D,
9HL4D
3TF9A
NTB13-054b
Table A - Rogue
Model
Year
Current ECM Part Number: 23710 -
2014
4BA1A, 4BA1B, 4BA2A, 4BA2B
2015
5HA1A, 5HA1B, 5HA2A, 5HA2B,
5HA3A, 5HA3B, 5HA3C,
5HA4A, 5HA4B, 5HA4C
2016
5HB0A, 5HB1A, 5HB2A, 5HB3A,
5HJ0A, 5HJ0B, 5HJ0C, 5HJ0D, 5HJ0E,
5HJ1A, 5HJ1B, 5HJ1C, 5HJ1D, 5HJ1E,
5HJ2A, 5HJ2B, 5HJ2C, 5HJ2D, 5HJ2E,
5HJ3A, 5HJ3B, 5HJ3C, 5HJ3D, 5HJ3E,
5HJ4A, 5HJ4B, 5HJ5A, 5HJ5B,
5HJ6A, 5HJ6B, 5HJ7A, 5HJ7B
4BU0A, 4BU1A, 4BU2A, 4BU3A,
4BU4A, 4BU5A, 4BU6A, 4BU7A,
4BT0A, 4BT0B, 4BT1A, 4BT1B,
4BT2A, 4BT2B, 4BT3A, 4BT3B,
4BT4A, 4BT4B, 4BT5A, 4BT5B,
4BT6A, 4BT6B, 4BT7A, 4BT7B,
6FJ0A, 6FJ0B, 6FJ0C, 6FJ0D, 6FJ0E,
6FJ1A, 6FJ1B, 6FJ1C, 6FJ1D, 6FJ1E,
6FJ2A, 6FJ2B, 6FJ2C, 6FJ2D, 6FJ2E,
6FJ3A, 6FJ3B, 6FJ3C, 6FJ3D, 6FJ3E,
6FJ4A, 6FJ4B, 6FJ4C, 6FJ4D, 6FJ4E,
6FJ5A, 6FJ5B, 6FJ5C, 6FJ5D, 6FJ5E,
6FJ6A, 6FJ6B, 6FJ6C, 6FJ6D, 6FJ6E,
6FJ7A, 6FJ7B, 6FJ7C, 6FJ7D, 6FJ7E,
6FK0A, 6FK0B, 6FK0C, 6FK0D,
6FK1A, 6FK1B, 6FK1C, 6FK1D,
6FK2A, 6FK2B, 6FK2C, 6FK2D, 6FK3C, 6FK3D
2017
6FL0A, 6FL0B, 6FL0C, 6FL0D,
6FL1A, 6FL1B, 6FL1C, 6FL1D,
6FL2A, 6FL2B, 6FL2C, 6FL2D,
6FL3A, 6FL3B, 6FL3C, 6FL3D, 6FL4C, 6FL4D,
6FL5C, 6FL5D, 6FL6C, 6FL6D,
7FF0A, 7FF1A, 7FF2A, 7FF3A,
7FF4A, 7FF5A, 7FF6A, 7FF7A, 7FF8A,
5HK0A, 5HK0B, 5HK0C, 5HK0D,
5HK1A, 5HK1B, 5HK1C, 5HK1D,
5HK2C, 5HK2D
7FP0A, 7FP0B, 7FP0C, 7FP0D,
7FP1A, 7FP1B, 7FP1C, 7FP1D,
7FP2A, 7FP2B, 7FP2C, 7FP2D,
7FP3A, 7FP3B, 7FP3C, 7FP3D,
7FP4C, 7FP4D, 7FP5C, 7FP5D,
7FP6C, 7FP6D,
7FR3A, 7FR4A, 7FR5A, 7FR6A
Rogue with QR25DE
Engine
6/12
NTB13-054b
7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM.
NOTES:
In some cases, more than one new P/N for reprogramming is available.
In this case, the screen in Figure 3 displays.
Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.
If you get this screen and it is blank (no reprogramming listed), it means there is
no reprogramming available for this vehicle.
Figure 3
Before reprogramming will start, you will be required to enter your User Name and
Password.
The CONSULT PC must be connected to the Internet (Wi-Fi or cable).
If you do not know your User Name and Password, contact your Service
Manager.
Figure 4
7/12
NTB13-054b
8. When the screen in Figure 5 displays, reprogramming is complete.
NOTE: If the screen in Figure 5 does not display (which indicates reprogramming did
not complete), refer to the information on the next page.
9. Disconnect the battery charger from the vehicle.
10. Select Next.
Step
10
Figure 5
NOTES:
In the next steps (page 10), you will perform Throttle Valve Closed Position, Idle Air
Volume Learn, Accelerator Closed Position, and DTC erase.
These operations are required before C-III plus will provide the final reprogramming
confirmation report.
8/12
NTB13-054b
ECM recovery:
Do not disconnect plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 6:
Check battery voltage
(12.0 - 15.5 V).
Ignition is ON, engine OFF.
External Bluetooth® devices
are OFF.
All electrical loads are OFF.
Select retry and follow the
on screen instructions.
“Retry” may not go through
on first attempt and can be
selected more than once.
Figure 6
If reprogramming does not complete and the “X” icon displays as shown in
Figure 7:
Check battery voltage
(12. 0 - 15.5 V).
CONSULT A/C adapter is
plugged in.
Ignition is ON, engine OFF.
Transmission is in Park.
All C-III plus / VI cables are
securely connected.
All C-III plus updates are
installed.
Select Home, and restart
the reprogram procedure
from the beginning.
Figure 7
9/12
NTB13-054b
11. Follow the on-screen instructions to perform the following:
Throttle Valve Closed Position
Idle Air Volume Learn (IAVL)
NOTE:
Listed below are common required conditions for IAVL to complete.
If IAVL does not complete within a few minutes, a condition may be out of
range. Refer to the appropriate Electronic Service Manual (ESM) for specific
conditions required for the vehicle you are working on.
o Engine coolant temperature: 70 -100° C (158 - 212°F)
o Battery voltage: More than 12.9V (At idle)
o Selector lever: P or N
o Electric load switch: OFF (Air conditioner, headlamp, rear window defogger)
o Steering wheel: Neutral (Straight-ahead position)
o Vehicle speed: Stopped
o Transmission: Warmed up (ATF TEMP SE less than 0.9V)
Accelerator Pedal Close Position Learning
Erase DTCs
Continue to the next page.
10/12
NTB13-054b
12. When the entire reprogramming process is complete, the screen in Figure 8 will
display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 8) and attach it to the repair order for warranty
documentation.
15. Select Confirm.
Step
13
Step
14
Step
15
Figure 8
16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.
11/12
NTB13-054b
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE SYM
DIA
FRT
Reprogram Engine Control
(1)
DE97AA
ZE
32
(2)
Module
(1) Refer to the electronic parts catalog (FAST or equivalent) and use the ECM part number
as the Primary Failed Part (PFP).
(2) Reference the current Nissan
Warranty Flat Rate Manual and use the indicated FRT.
12/12
NTB13-054b
- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
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TSB/Document ID: NTB13-054b
Replacement Service Bulletin Number:
MFR Communication Date: 2018-01-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
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