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NHTSA ID Number: 10128472

Manufacturer Communication Number: A3715592028279-3

TSB/Document Date: 2018-02-05


Summary

Supersedes Technical Service Bulletin Group 37 number 12-37 dated February 6, 2012. Customer may report that downshifts are not smooth when the vehicle is slowing down. Update to improved software introduced after production will reduce complaints with shifting characteristics. Improved viscosity of ATF lessens clutch grab during clutch activation.


Technical Service Bulletin
37 Shift concerns when slowing vehicle
37 15 59 2028279/3 July 14, 2015. Supersedes Technical Service Bulletin Group 37 number 12-37 dated
February 6, 2012 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A6

2006 - 2011

All

AudieBay logo quattro

Condition
REVISION HISTORY
Revision

Date

Purpose

3

-

Revised Service (SVM table corrected; VAS-PC instructions removed)

2

2/3/2012

Revised header data (Added model codes)

1

1/10/2012

Initial publication

Customer may report that downshifts are not smooth when the vehicle is slowing down.

Technical Background
• Update to improved software introduced after production will reduce complaints with shifting characteristics.
• Improved viscosity of ATF lessens clutch grab during clutch activation.

Production Solution
Optimized ATF (blue) introduced gradually in production years 2005 and 2006.

© 2015 AudieBay logo of America, Inc.

Page 1 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating
instructions.
2. Update the transmission control module, J217 (address word 02), using the SVM action code as listed
in the table below, if necessary

Model

A6, A6
Avant

Transmission
Code

09L

Old

Old

New

Software

Software

Software

Part
Number

Version

Part

New
Software
Version

SVM Code Input

Required
Fluid

Number

(or
higher)

4F0910156

4F0910156

0070

4F0910157E

4F0910157E

0090

4F1910156D

4F1910156D

0070

Use G 055

4F1910156E

4F1910156E

0030

162 A2

4F1910156G

0070

4F1910156H

4F1910156H

0080

A2 fluid

4F1910156P

4F1910156P

0050

only

4F1910156Q

4F1910156Q

0040

4F2910156D

4F2910156D

0030

4F1910156G

(or lower)

All

NA4F37AA01

or
G 060 162

3. Check the color of transmission fluid in the transmission. If fluid color is blue or green, skip to step 6.
4. Bring transmission up to temperature, then drain and fill the ATF with blue (G 055 162 A2) or green (G
060 162 A2) fluid.
5. Check and correct level according to the repair manual.
6. When the software update is complete, all of the adaptation values of the shift elements in the
transmission control unit are deleted. An adaptation drive is necessary to ensure shift quality. Perform
the Adaptation Drive Procedure, below.

© 2015 AudieBay logo of America, Inc.

Page 2 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Adaptation Drive Procedure
• For early vehicles (approximately 2006 or older), there is no adaptive test drive procedure. For these vehicles,
an extended test drive is necessary and should include a variety of driving conditions such as highway, stop
and go, and coasting.
• For later vehicles, the Adaptation Drive is found in GFF or Guided Functions in the transmission control
module, J217 (address word 02). Follow the test plan instructions completely and recheck for the concern.

Warranty
Claim Type:

Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.

Service Number:

3735

Damage Code:

0010

Labor Operations:

Drain and fill ATF as instructed

3735 9999

100 TU

Update TCM software

3730 9999

70 TU

Perform adaptation drive

3585 9999

100 TU

GFF for adaptation drive procedure

0150 0000

Time stated on
diagnostic
protocol
(Max 100 TU)

Road test prior to service procedure

0121 0002

10 TU

Road test after service procedure

No allowance

0 TU

(If GFF adaptation test drive is not used)
Diagnostic Time:

(included in adaptation drive)
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and AudieBay logo Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2028279/3

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

© 2015 AudieBay logo of America, Inc.

Page 3 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin

Required Parts and Tools
Part Number

Part Description

Quantity

G 055162A2

Transmission fluid

As needed

G 060162A2

Transmission fluid

As needed

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB (2028279) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.

© 2015 AudieBay logo of America, Inc.

Page 4 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

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TSB/Document ID: A3715592028279-3

Replacement Service Bulletin Number:

MFR Communication Date: 2015-07-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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