NHTSA ID Number: 10128392
Manufacturer Communication Number: V531602-2040536
TSB/Document Date: 2018-02-05
Summary
To update claim processing statement.
Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Golf/GTI (A5)
2006 – 2009
All
All
All
All
Jetta/GLI
1999 – 2010
All
All
All
All
Jetta Wagon
2001 – 2009
All
All
All
All
Passat
1998 – 2010
All
All
All
All
Passat Wagon
1998 - 2010
All
All
All
All
Condition
53 16 02 June 8, 2016 2040536 Supersedes Technical Bulletin V531601 dated February 1, 2016 to update Claim
Processing statement.
Rear Quarter Panel Corrosion (U.S. Only)
Corrosion is found where the rear bumper cover meets the quarter panel.
Figure 1
Note:
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures
Manual.
Documentation required per Warranty Policies and Procedures Manual.
For vehicles outside of the Limited Warranty Against Corrosion Perforation this Technical Bulletin is for
information only.
Page 1 of 8 Plus attachments
© 2016 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Technical Background
A Speed nut is used to assemble the rear bumper cover to the rear quarter panel. Relative movement between
this metal speed nut and the quarter panel scratches away the paint and/or the corrosion protection (Figure 2).
Figure 2
Production Solution
No production change required.
Page 2 of 8 Plus attachments
© 2016 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Service
1a. Repair rear quarter panel.
Only perform this operation if the total repair cost is less than 80% of the total replacement cost.
Or
1b. Replace rear quarter panel (Only if through-corrosion is present or if the repair cost is 80% or more of the
replacement cost).
Note:
Steps 2-3 should be completed whether the quarter panel is repaired or replaced.
2. Replace the speed nut (N 906 988 03) on the bumper cover (both sides).
3. Apply the paint protection film (AKL 448 300 04) to the contact area of the quarter panel as shown in Figure 3
(both sides).
Figure 3
Note:
If through-corrosion (perforation) is not present, quarter panel replacement will only be accepted if it qualifies per
the Reimbursement Policy section of the Warranty Policies and Procedure Manual. This section provides
important guidelines when considering component repair vs. replacement options (the “80% rule”).
Page 3 of 8 Plus attachments
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
Note:
Dealers may complete the repair as described without prior authorization (through a WISE Warranty Repair
Acceptance request).
Documentation required: Clear pictures, completed estimate and body shop invoice must be saved and kept
on file at the Dealership for audit purposes.
Labor time units (TU), Material units (MU), and Material unit rate are correct at the time of publication. The
time units and/or material units may differ if the repair catalogue is updated. The information in the repair
catalogue applies, except for the open time items (labor operations ending in 99) which are calculated at
actual time multiplied by the body shop labor rate. The material allowance (Paint material price per unit) is
subject to change. Refer to WISE > Resource Center > Forms > Paint/Corrosion for the most current
forms.
This section is applicable for vehicles within the terms of Volkswagen
’s Limited Warranty Against Corrosion
Perforation. For vehicles outside the terms of the Limited Warranty Against Corrosion Perforation this section
is for information only.
This bulletin may be provided to outside shops to ensure the proper repair is completed.
Note:
Claim Processing
Utilize the attached form examples and pre-populated forms on WISE to assist with calculating the
reimbursement amounts. This will expedite the claim review process and reduce the time to pay the claim.
Note that miscalculations are subject to claim adjustment. You can email completed excel forms (in the excel
format) to paintcamp@vw
.com. The Paint and Corrosion Team will review your completed form(s) and adjust for
overlap on behalf of the dealer.
For the complete set of pre-populated Paint/Corrosion Claim Form templates associated with this Technical
Bulletin, refer to WISE > Resource Center > Forms > Paint/Corrosion.
Page 4 of 8 Plus attachments
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
Golf/GTI (A5)
2006 – 2009
All
All
All
All
Jetta/GLI
1999 – 2010
All
All
All
All
Jetta Wagon
2001 – 2009
All
All
All
All
Passat
1998 – 2010
All
All
All
All
Passat Wagon
1998 - 2010
All
All
All
All
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Damage
Service Number:
Code
5355
0003
Parts Manufacturer
HST
Damage Location
(Depends on Service No.)
--
169 or 170
Golf (1K1)
169 or 170 2)
Jetta (9M2, 1K2)
169 or 170 2)
Jetta Wagon (1J6,1K5)
169 or 170 2)
Passat Wagon (3B5,3B6,3C5)
169 or 170 2)
Passat (3B2,3B3,3C2)
169 or 170 2)
Repair
Please use the following part number in “Outside Materials” 4)
LACKMATF: Paint and Materials
MU @ $12 per unit
Epoxy Primer (Locally Sourced)
Claim Dollar Amount (MAX: $40)
Please use the following Labor Operation in “Outside Labor” 4)
Page 5 of 8 Plus attachments
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Select the appropriate Labor Operation below:
- L0010000: External Painting-straight color
Claim Dollar Amount
- L0020000: External Painting-metallic/2-layer
- L0030000: External Painting-pearl color
Use this for all body repair in this bulletin:
Claim Dollar Amount
- A0041000: Body Shop repair no paint
Replace
Please use the following part number in “Outside Materials” 4)
LACKMATF: Paint and Materials
MU @ $12 per unit
Please use the following Labor Operation in “Outside Labor” 4)
Select the appropriate Labor Operation below:
- L0010000: External Painting-straight color
- L0020000: External Painting-metallic/2-layer
Claim Dollar Amount
- L0030000: External Painting-pearl color
Use this for all body repair in this bulletin:
Claim Dollar Amount
- A0041000: Body Shop repair no paint
Causal Part:
L00#0000
Diagnostic Time 4)
GFF Time expenditure
01500000 = 00 TU max.
NO
Road Test
01210002 = 00 TU
NO
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU
NO
Claim Comment: Input “As per Technical Bulletin 2040536” in comment section of Warranty Claim.
1)
For Vehicles outside the Limited Warranty Against Corrosion Perforation this bulletin is information
only
2)
Corrosion claim vendor code will be the damage location.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
Page 6 of 8 Plus attachments
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
4)
Documentation required per Warranty Policies and Procedures Manual.
5)
See attachment “srt_ref_table.pdf” for labor time reference.
Required Parts and Tools
Repair or Replace
Part Description
Part No:
Quantity
Speed nut
N 906 988 03
2
Paint protection film
AKL 448 300 04
0.25
Replace
Sectional Side Panel (Golf A5) 2-Door
1K3 809 843 A (Left) / 1K3 809 844 A (Right)
Sectional Side Panel (Golf A5) 4-Door
1K4 809 843 B (Left) / 1K4 809 844 B (Right)
Sectional Side Panel (Jetta Wagon A4)
1J9 809 843 A (Left) / 1J9 809 844 A (Right)
Sectional Side Panel (Jetta A4)
1J5 809 843 A (Left) / 1J5 809 844 A (Right)
Side Panel (Jetta A5)
1K5 809 605 (Left) / 1K5 809 606 (Right)
Side Panel (Jetta Sportwagen A5)
1K9 809 605 (Left) / 1K9 809 606 (Right)
Sectional Side Panel (Passat Wagon B6)
3C9 809 843 (Left) / 3C9 809 844 (Right)
Sectional Side Panel (Passat B6)
3C5 809 843 (Left) / 3C5 809 844 (Right)
Sectional Side Panel (Passat Wagon B5)
3B9 809 843 C (Left) / 3B9 809 844 C (Right)
Sectional Side Panel (Passat B6)
3B5 809 843 B (Left) / 3B5 809 844 B (Right)
For Special Tools see Repair Manual.
Page 7 of 8 Plus attachments
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Document Control Revision Table
Instance Number
Published Date
Version Number
Reason For Update
2040536/5
6/8/16
V531602
Update Claim Processing
statement.
2040536/4
2/1/16
V531601
To include additional
models and model year
applicability.
2040536/3
4/8/16
V531601
Metadata adjustment.
2040536/2
5/21/15
V531502
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TSB/Document ID: V531602-2040536
Replacement Service Bulletin Number:
MFR Communication Date: 2016-06-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
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