Technical Bulletin
Model(s)

Year

Eng. Code

Trans. Code

VIN Range From

VIN Range To

e-Golf

2015-2016

All

All

All

All

e-Golf

2017

All

All

AU_HW000001

AU_HW900311

Condition
87 16 08 June 22, 2016 2040184 Supersedes Technical Bulletin V871602 dated January 19, 2016 to update to
the latest SW level 0202 released CW23/16.
Climatronic with Heat Pump - Sporadically Too Low Heating or Cooling Performance
Note:
This bulletin must be read in its entirety before performing the procedure.

Technical Background
The customer may complain that the cabin heating or cooling output is insufficient.
Software-related deviation in thermal management control unit.
 The vehicle interior is sporadically not sufficiently heated or cooled.
 The heating or cooling performance is sporadically too low.
The following DTCs can be logged in the thermal management control unit:

DTC

Description

Event Code

P1C1A00

Shut-off valve 1 for refrigerant,
mechanical fault, active/static

4135

P1C3200

Shut-off valve 4 for refrigerant,
mechanical fault, active/static

4136

P1C3A00

Shut-off valve 5 for refrigerant,
mechanical fault, active/static

4137

P1C0200

Expansion valve 1 for refrigerant,
mechanical fault, active/static

4138

4121

Page 1 of 7
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
P1C0A00

Expansion valve 2 for refrigerant,
mechanical fault, active/static

4139

P1C1200

Expansion valve 3 for refrigerant,
mechanical fault, active/static

4140

P1C1E00

Shut-off valve 4 for refrigerant,
implausible signal passive/sporadic

59082

P1C3600

P1C1E00 shut-off valve 4 for
refrigerant, implausible signal
passive/sporadic

59106

U112300

Data bus, received error value,
active/static

36919

U112300

Data bus, received error value,
active/static

36921

U112300

Data bus, received error value,
active/static

37009

U112300

Data bus, received error value,
active/static

37051

Production Solution
Thermal Management Software 0202 in production AU_HW900311.

Page 2 of 7
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Service
Procedure:
Update the software of the Thermal Management control unit (Address C5) with the software version
management (SVM) according to the following table. Observe the SVM unit code.

Note:
If the software of the address C5 Thermal Management is already at is at 0202 this bulletin does not
apply, further diagnosis is required.
Tip:
The SVM Process must be completed in its entirety so the database receives the update confirmation response.
A warranty claim may not be reimbursed if there is no confirmation response to support the claim.
Note:
Prior to launching ODIS application and starting control module update process, confirm tester screen
saver and power settings in accordance with Special Tools and Equipment - Service Information Circular
# VVT-12-02. Failure to do so may result in the tester entering power save mode during data transfer, and
subsequent control module failure.
 To perform the software update, after the full vehicle scan, click on the “Special Functions” tab and then select
“Adapting Software”.
 Follow the on screen prompts to update the Thermal Management Control Unit using the SVM Unit code as
listed in the tables below:
Model

Part Number

Old Software
Version

New Software
Version

SVM Unit Code

Online

e-Golf

5GE907458

0101

0202

3C58

CW23/2016

e-Golf

5GE907458

0103

0202

3C58

CW23/2016

e-Golf

5GE907458

0105

0202

3C58

CW23/2016

e-Golf

5GE907458

0107

0202

3C58

CW23/2016

e-Golf

5GE907458

0108

0202

3C58

CW23/2016

e-Golf

5GE907458A

0109

0202

3C58

CW23/2016

Page 3 of 7
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Tip:
 ODIS tester: The ODIS tester patch version 3.0.3 and the baseline version 2.31.3 or higher must be installed.
 Make sure that a battery charger is connected to the vehicle battery.
 Make sure that during the software update no electro-magnetic radiation sources (for example, mobile phones
or cordless phones) are used in or near the vehicle.
 A cable connection between the ODIS tester and the vehicle must be used. When using a Bluetooth
connection (diagnostic tool) the software update may fail.
 A cable connection between the ODIS tester and your workshop network must be used. When using a WIFI
connection (diagnostic tool) the software update may fail.
 During the software update switch the hazard warning lights on to ensure a constant CAN data bus activity of
the vehicle.
The SVM flash procedure can be found in GFF under Functions/ Component Selection, Software Version
Management, Adapting Software.

NOTE:
During the software flash process, it is normal for the sound generator to output a loud continuous noise.
This sound will stop once the flash process is complete.

WARNING:
Radiator Fan(s) may cycle ON high speed during the update process! There is a serious risk that personal
injury may result if contact is made with spinning fan blades. Keep hands and all objects away from
Radiator Fan(s) during Update Process!

 After the update is complete check and erase all DTCs.

Page 4 of 7
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
NOTE:
After the software update an initial run of the compressor must be carried out according to the Guided
Functions. The start switch must be ON, brake pedal depressed and electric motor indicator in the
instrument panel in READY status (Figure 1). The initial run of the compressor will not complete without
READY status illuminated.
All other DTCs must be erased before performing the first run procedure.

Figure 1

Tip:
The SVM Process must be completed in its entirety so the database receives the update confirmation response.
A warranty claim may not be reimbursed if there is no confirmation response to support the claim or action is
carried out that is not explicitly stated in the Technical Bulletin.

Page 5 of 7
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

e-Golf

2015-2016

All

All

All

All

e-Golf

2017

All

All

AU_HW000001

AU_HW900311

SAGA Coding
Claim Type:

Use applicable Claim Type 1)

Service Number:

Damage
Code

8848

0039

Parts Manufacturer

HST

Damage Location
(Depends on Service No.)

--

Use applicable when
indicated in Elsa (L/R)

e-Golf

Labor Operation 3) : Charge Battery

27068950 = 10 TU

Labor Operation 3) : Update Programming

88482599= 35 TU

Causal Part: Select Labor Operation

88482599

WWO 2)

Diagnostic Time 4)
GFF Time expenditure

01500000 = 20 TU max.

Road Test

01210002 = 00 TU
01210004 = 00 TU

Technical Diagnosis

01320000 = 00 TU max.

Yes
NO
NO

Claim Comment: Input “As per Technical Bulletin 2040184” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.
Page 6 of 7

© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.

Required Parts and Tools
No special parts required.

Tool Description

Tool No:

Midtronics Battery Tester/Charger

InCharge 940 (INC-940)
or
GRX3000VAS

VAS Diagnostic Tool

VAS 6150/X & VAS 6160/X and
ODIS Service with: current online updates

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Document Control Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2040184/4

6/22/16

V871608

To update software level.

2040184/3

1/19/16

V871602

To introduce start of
production (S.O.P.) VIN
and date of
implementation.

2040184/2

5/13/15

V871504

Improvements with
Thermal Management
SW109.

2040184/1

3/26/15

V871503

Original publication.

Page 7 of 7
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.