NHTSA ID Number: 10127599
Manufacturer Communication Number: TSB 490
TSB/Document Date: 2018-01-29
Summary
Newmar
has decided to install an override switch for the HWH step to provide a way to operate the step from inside the coach in the event of a sensor or door switch failure. In the event of a step failure, the person(s) inside the coach would have a large gap between the door threshold and the ground. The person(s) may have to exit via the large gap or the emergency exit door to get out of the coach.
Newmar Corporation
Warranty
Department
1301 Stahley Drive
Building #42
Nappanee, IN 46550
Dealer Svc. 866-290-5371
Customer Svc. 800-731-8300
Technical Service Bulletin
Date Issued
Model Year(s) Affected
TSB #
12/14/2017
2017, 2018
490
MODEL
Bay Star Sport
Bay Star
Canyon Star
Ventana LE
Ventana
Dutch Star
Mountain Aire
London Aire
Essex
King Aire
New Aire
Other
Description
Newmar has decided to install an override switch for the HWH step to provide a way to operate the step from
inside the coach in the event of a sensor or door switch failure.
Issue: In the event of a step failure, the person(s) inside the coach would have a large gap between the door
threshold and the ground. The person(s) may have to exit via the large gap or the emergency exit door to get
out of the coach.
Correction: The step controller will be replaced and an override switch will be installed on the passenger
side console.
Refer to the attached population list for the affected coach and VIN numbers.
Recommended Action
Verify that the coach does not already have an override switch on the passenger console. Call your Service
Account Manager for authorization and necessary parts. Follow the attached instructions to install and test
the override switch.
Flat Rate Code: TSB 490
Labor Time: 3.0 hr.
Please read this bulletin in its entirety prior to beginning any diagnosis or repairs.
If you have any questions regarding this T.S.B., please contact a Warranty Service Representative at Newmar Corporation.
- Newmar
Class A Entry Door Lock Assembly - Designed... - Size - Handle assembly measures 7 3/4 inches tall and...
- Deadbolt Extension Range - Deadbolt measures 1 7/8 inches in...
- Complete Handle Kit Included - The kit includes the interior...
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TSB/Document ID: TSB 490
Replacement Service Bulletin Number:
MFR Communication Date: 2017-12-14
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:MECHANICAL
MFR Component System:
MFR Component Subsystem:
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