NHTSA ID Number: 10127542
Manufacturer Communication Number: LTB00814NAS4
TSB/Document Date: 2018-01-29
Summary
The underhood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
Page 1 of 9
LTB00814NAS4
TECHNICAL BULLETIN
15 NOV 2017
© Jaguar
Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be
performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Land Rover service facility to determine
whether this bulletin applies to a specific vehicle.
INFORMATION
This reissue replaces all previous versions. Please destroy all previous versions.
Changes are highlighted in blue
SECTION:
501-02: Front End Body Panels
SUBJECT/CONCERN:
Underhood Lower NVH Pads/Dirty Air Duct Guides Freezing
https://topix.landrover.jlrext.com/topix/service/document/856881
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AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
ASSEMBLY PLANT:
Range Rover Sport (LW)
2014
001154-001205
Solihull
Range Rover Sport (LW)
2014-2015
300003-399999
Solihull
Range Rover Sport (LW)
2014-2016
500023-599874
Solihull
Range Rover Sport (LW)
2014 Onwards
600018 Onwards
Solihull
Range Rover Sport (LW)
2016 Onwards
100000 Onwards
Solihull
Range Rover (LG)
2013 Onwards
001204 Onwards
Solihull
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
The underhood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may
show signs of ripping, tearing, and/or has a poor finish.
CAUSE:
This may be caused by ice build up between the foam surfaces and the hood, causing
penetration into the foam.
ACTION:
Should a customer express this concern, follow the appropriate Workshop Procedure -- 'A' or
'B' -- below.
PARTS:
https://topix.landrover.jlrext.com/topix/service/document/856881
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NOTE:
* - an allowance ($6.25 USD or local equivalent) has been provided to cover the cost of
the locally sourced Zinc-rich primer. Claim using Sundry Code ‘ZZZ001’.
PART NUMBER
DESCRIPTION
QUANTITY
LR084528
Lower NVH pad - Left
1
LR084527
Lower NVH pad - Right
1
LR111065
Dirty air duct guide
2
*ZZZ001
Zinc-rich primer
*$6.25
TOOLS:
Refer to Workshop Manual for any required special tools.
WARRANTY:
NOTE:
* - an allowance ($6.25 USD or local equivalent) has been provided to cover the cost of
the locally sourced Zinc-rich primer. Claim using Sundry Code ‘ZZZ001’.
NOTES:
◾ Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Always refer to JLR
claims submission system to obtain the latest repair time.
◾ The JLR Claims Submission System requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
DESCRIPTION
SRO
TIME (HOURS)
https://topix.landrover.jlrext.com/topix/service/document/856881
CONDITION CODE
CAUSAL PART
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DESCRIPTION
SRO
TIME (HOURS)
CONDITION CODE
CAUSAL PART
Lower NVH pads - Renew
76.16.37
0.1
D4
LR079291
Dirty air duct guide - Renew
76.16.89.35
0.2
D4
LR079291
NOTE:
Normal Warranty procedures apply.
WORKSHOP PROCEDURE 'A':
Workshop Procedure 'A' for the following vehicles only:
MODEL
MODEL YEAR
VIN RANGE
Range Rover Sport (L494)
2014
001154-001205
Range Rover Sport (L494)
2014-15
300003-399999
Range Rover Sport (L494)
2014-16
500023-581091
Range Rover Sport (L494)
2014-16
600018-649846
Range Rover (L405)
2013-16
001204-281891
1
Open the hood.
2
NOTES:
◾ Perform this step to both sides of the vehicle.
◾ Right-hand shown; left-hand similar.
https://topix.landrover.jlrext.com/topix/service/document/856881
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Remove and discard the underhood lower right-hand Noise Vibration Harshness
(NVH) pad.
3
Use a suitable degreaser to clean the area.
4
CAUTIONS:
◾ To avoid cross-contamination (galvanic corrosion), this must be carried out
using either a new unused drill bit or an aluminum-repair-only drill bit.
A Zinc-rich primer must be applied to any bare metal surfaces after drilling.
NOTES:
◾ Perform this step to both sides of the vehicle.
◾ Cleanliness is important to avoid galvanic corrosion.
◾ Make sure any swarf is removed/cleaned away.
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11/14/2017
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Drill a new 6.5 mm diameter hole as shown.
5
NOTES:
◾ Perform this step to both sides of the vehicle.
◾ Right-hand shown; left-hand similar.
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11/14/2017
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Install the new underhood lower NVH pad.
6
NOTE:
Perform this step to both sides of the vehicle.
https://topix.landrover.jlrext.com/topix/service/document/856881
11/14/2017
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Replace the dirty air duct guide.
7
Close the hood.
WORKSHOP PROCEDURE 'B':
Workshop Procedure 'B' for the following vehicles only:
MODEL
MODEL YEAR
VIN RANGE
Range Rover Sport (L494)
2016
581092-599999
Range Rover Sport (L494)
2016-onwards
649847-onwards
Range Rover Sport (L494)
2016-onwards
100000-onwards
Range Rover (L405)
2016-onwards
281892-onwards
1
https://topix.landrover.jlrext.com/topix/service/document/856881
11/14/2017
Page 9 of 9
NOTE:
Perform this step to both sides of the vehicle.
Replace the dirty air duct guide.
2
Close the hood.
https://topix.landrover.jlrext.com/topix/service/document/856881
11/14/2017
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TSB/Document ID: LTB00814NAS4
Replacement Service Bulletin Number:
MFR Communication Date: 2017-11-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SUSPENSION
MFR Component System:
MFR Component Subsystem:
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