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NHTSA ID Number: 10126451

Manufacturer Communication Number: 122-W7F5R-05

TSB/Document Date: 2017-12-22


Summary

Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that parts from a certain batch that do not meet the required specifications were installed in control units for the high-voltage batteryeBay logo on the affected vehicles. As a result, the high-voltage system can fail when attempting to start the vehicle. If this happens, the vehicle will not start and the warning message "HybrideBay logo system failure" will appear in the instrument cluster.


Increased current draw during diagnosis or control unit programming can cause a drop in voltage, which
can result in one or more fault entries and the abnormal termination of the programming process.

Before starting control unit programming, connect a suitable battery charger or power supply, suitable for
AGM type batteries, recommended current rating of 70A fixed voltage 13.5V to 14.5V.
NOTICE

Control unit programming will be aborted if the WLAN connection is unstable.

An unstable WLAN connection can interrupt communication between PIWIS Tester II and the vehicle
communication module (VCI). As a result, control unit programming may be aborted.

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During control unit programming, always connect PIWIS Tester II to the vehicle communication module
(VCI) via the USB cable.
NOTICE

Programming interrupted

Malfunctions in control unit

Risk of damage to control unit

Route the line between the PIWIS Tester and the vehicle communication module (VCI) without tension to
prevent the line from slipping out of the USB connection on the PIWIS Tester.

Lock connecting lines on the vehicle communication module (VCI) using the bayonet lock.

Route the line between the vehicle communication module (VCI) and diagnostic socket on the vehicle
without tension and make sure that the connector is inserted fully into the diagnostic socket.

Check that the rechargeable battery for the PIWIS Tester is charged sufficiently. Connect the PIWIS Tester
to the power supply unit if necessary.
NOTICE

Control unit programming will be aborted if the vehicle key is not recognized

If the vehicle key is not recognized in vehicles with PorscheeBay logo Entry & Drive, programming cannot be started
or will be interrupted.

Switch on the ignition using the original driver’s key. To do this, replace the control panel in the ignition
lock with the original driver’s key if necessary.

Work Procedure: 1

Carry out general preliminary work for control unit programming as described in  Workshop
Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS
Tester - section on "Preliminary work"'.

Information
The procedure described here is based on the PIWIS Tester II software version 15.300.
The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the
instructions that must be followed.
A discrepancy may arise with later software versions for example.

Information
Once control unit programming is complete, the windscreen wipers can start wiping.
Do not work in this area or place any objects on the windshield during programming.

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Re-program the high-voltage batteryeBay logo control unit.
The basic procedure for programming a control unit is described in the Workshop Manual 
Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the
PIWIS Tester - section on "Programming"'.
Specific information on control unit programming during this campaign:

Required PIWIS Tester software version:

15.410 (or higher)

Type of control unit programming:

Control unit programming using the 'Campaign'
function in the Additional menu on the PIWIS Tester
by entering a programming code.

Programming code:

G5L7D

Programming sequence:

Read and follow the information and instructions
on the PIWIS Tester during the guided programming
sequence.
The 'high-voltage batteryeBay logo' control unit is first
re-programmed and then re-codedautomatically
during the programming sequence.
Do not interrupt programming and coding.

Programming time (approx.):

12 minutes
Once programming and coding is complete, the PIWIS
Tester will prompt you to switch the ignition off and
then back on again after a waiting time of 6 minutes.
The 6-minute waiting time with the ignition switched
off is necessary so that on-board diagnosis of
the high-voltage system can be performed and
completed as required after control unit programming.
The vehicle cannot be started until on-board diagnosis
is completed successfully.
Fault memory entries that were entered as a result of
control unit programming can only be deleted after
on-board diagnosis has been completed successfully.

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Software version programmed during this
campaign:

1101
Following control unit programming, the software
version can be read out of the 'high-voltage batteryeBay logo'
control unit in the  'Extended identifications' menu
using the PIWIS Tester.

Procedure in the event of error messages
appearing during the programming
sequence:

 Workshop Manual '9X00IN Basic instructions and

Procedure in the event of abnormal termination of control unit programming:

Repeat control unit programming by entering the
programming code again.

3

procedure for control unit programming using the
PIWIS Tester - section on "Troubleshooting"'.

Teach the high-voltage batteryeBay logo control unit.
Following installation, teach the high-voltage batteryeBay logo control unit using the PIWIS Tester. To do this,
write the values that were read out of the old control unit at the start of the campaign into the new
control unit  Workshop Manual '279455 Replacing control unit for HV batteryeBay logo'.

4

Carry out general subsequent work for control unit programming as described in the Workshop
Manual  Workshop Manual '9X00IN Basic instructions and procedure for control unit programming
using the PIWIS Tester - section on "Subsequent work"'.
Information
If the engine will not start and the prompt "Park vehicle safely" appears in the instrument cluster,
on-board diagnosis of the hybrideBay logo system may not have been completed fully.
If this happens, switch off the ignition, disconnect the PIWIS Tester from the diagnostic socket on the
vehicle and lock the vehicle. Wait for at least 6 minutes. Then unlock the vehicle and try to start
the engine again.

Information
If the passive (greyed) fault memory entry "D00000 - Function restriction due to fault in PSM"
is entered in the 'Electric power steering' control unit, please ignore this. The fault memory entry is
stored as a result of a communication problem between the control units caused by the PIWIS Tester
connected to the vehicle.
If the control units are found to have other faults, which cannot be erased and are not caused by
control unit programming, these faults must be located and corrected.
This work cannot be invoiced under the workshop campaign number.
5

Enter the workshop campaign in the Warranty and Maintenance booklet.

Attachment "A": Claim Submission - Workshop Campaign WF24

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Warranty claims should be submitted via WWS/PQIS.
Open campaigns may be checked by using either the PIWIS Vehicle Information system or through PQIS
Job Creation.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS. If
necessary, the required part numbers will need to be manually entered into warranty system by the dealer
administrator.
Replacing high-voltage batteryeBay logo control unit
Includes:
Isolating high-voltage system from power supply and
starting high-voltage system
Removing and installing subwoofer
Removing and installing luggage compartment cover
Removing and installing C-pillar trim panel
Removing and installing side trim panel
Removing and installing cover for lock support
Removing and installing battery
Removing and installing KESSY antenna
Removing and installing high-voltage charger
Removing and installing high-voltage batteryeBay logo
Removing and installing high-voltage batteryeBay logo fuse
Filling coolant
Bleeding low-temperature cooling system
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Programming and coding high-voltage batteryeBay logo control unit
Reading out and erasing fault memory
Calibrating electric machine

Labor time: 504 TU

Parts required:
000.043.210.11

High-voltage batteryeBay logo control unit

1 ea.

970.611.901.03

Battery fuse box cover

1 ea.

970.611.901.17

Set of screws for control unit

1 ea.

970.611.901.14

Set of screws for fuse

1 ea.

970.611.901.05

Set of screws for high-voltage fuse

1 ea.

955.606.838.00

Tie-wrap clip

5 ea.

970.555.643.01

Screw bolt for locking mechanism

2 ea.

999.507.584.02

Clamp

10 ea.

999.507.839.01

Clip

10 ea.

958.701.739.00

Warning sign for cover

2 ea.

000.043.301.47

Antifreeze, 1-liter container

1 ea.

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Materials required:
WF240000001

Tie-wrap

1 ea.
(i.e. 5 tie-wraps, approx.
3.0 x 200 mm
e.g. 999.513.075.40;
for warranty invoicing
only)*

* The WWS Warranty system will automatically add into the "Miscellaneous item" section (sublet) of the
claim after the claim has been submitted.
Required tools:
WF240000002

Tap with spiral grooves
– M6 x 1.0 tap

1 ea.
(= M6 tap,
for warranty invoicing
only)**

** The WWS Warranty system will automatically add into the "Miscellaneous item" section (sublet) of
the claim after the claim has been submitted.
If the tap is not already available, it must only be invoiced once for the first vehicle during warranty
processing in each PorscheeBay logo dealership.
Only the required parts and materials must be invoiced in the campaign claim for the remaining
vehicles on which work is carried out as part of this campaign in the PorscheeBay logo dealership.
 Damage code WF24 066 000 2
References:

 Workshop Manual '2X00IN General warning notes for working on the high-voltage vehicle electrical
system'
 Workshop Manual '2X00IN Isolating high-voltage electrical system from power supply/Starting
high-voltage electrical system'
 Workshop Manual '270819 Removing and installing high-voltage batteryeBay logo'
 Workshop Manual '279455 Replacing control unit for HV batteryeBay logo'

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 Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the
PIWIS Tester'

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized PorscheeBay logo Dealer for the latest information
about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized PorscheeBay logo dealer to verify the current and
correct part numbers. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS
Tester are the ones that must be followed.
© PorscheeBay logo Cars North America, Inc.

Dealership
Distribution
Routing

Service Manager

_______

Shop Foreman

_______

Service Technician

________

_______

_______

_______

Asst. Manager

_______

Warranty Admin.

_______

Service Technician

________

_______

_______

_______

Dr. Ing. h.c. F. PorscheeBay logo AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the PorscheeBay logo Crest®, PorscheeBay logo®, Boxster®, Carrera®, Cayenne®,
Cayman®, Macan®, Panamera®, Speedster®, Spyder®, 918 Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, RS®, 4S®, FOUR, UNCOMPROMISED®, and the model numbers and the
distinctive shapes of the PorscheeBay logo automobiles such as, the federally registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners.
PorscheeBay logo Cars North America, Inc. believes the specifications to be correct at the time of printing. Specifications, performance standards, standard equipment, options, and other elements shown are
subject to change without notice. Some options may be unavailable when a car is built. Some vehicles may be shown with non-U.S. equipment. The information contained herein is for internal authorized
PorscheeBay logo dealer use only and cannot be copied or distributed. PorscheeBay logo recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA

2015© PorscheeBay logo Cars North America, Inc.

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TSB/Document ID: 122-W7F5R-05

Replacement Service Bulletin Number:

MFR Communication Date: 2015-04-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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