NHTSA ID Number: 10126433
Manufacturer Communication Number: VSC156DSM
TSB/Document Date: 2017-12-22
Summary
SC156 - DEALER SERVICE MANAGER LETTER - Notification of new safety recall campaign for the seatbelt anchor pretensioner sticker.
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TSB/Document ID: VSC156DSM
Replacement Service Bulletin Number:
MFR Communication Date: 2017-11-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:LABELS
MFR Component System:
MFR Component Subsystem:
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November 14, 2017
Attention: All Kia
Service Managers
Kia
is conducting a Voluntary Service Campaign to affix warning labels to the seatbelt anchor pretensioner
covers on all 2015-2017 MY Kia
K900 vehicles, manufactured from December 18, 2013 through May 18,
2017. The front seatbelt assemblies are locked to the seatbelt anchor pretensioner. During a collision
repair or other repair involving either of these components, the Kia
service procedure for connecting these
components must be followed. If the Kia
procedure is not followed, there is a chance that the connection
would not be fully locked.
The Technical Service Bulletin (TSB) that provides Vehicle Repair Procedures, Affected VIN production
Range, and Warranty Claim Information will be posted on the Kia
Global Information System (KGIS) at
www.kiatechinfo.com on November 14, 2017.
PARTS: During the week of November 14, 2017, dealers will receive an auto-shipment of
enough seatbelt anchor pretensioner cover warning labels to be affixed in vehicles currently in
dealer inventory and those that have been retailed. Additional labels can be ordered from the
PDC.
The Owner Notification will be mailed to owners on November 16, 2017. Enclosed you will find a
copy of the owner notification letter and a Q&A Guide for campaign questions, both of which describe the
issue. A list of retail Kia
K900 vehicle owners affected by this service campaign can be accessed on
WEBDCS after the date of the owner notification.
Please make certain the appropriate personnel in your dealership are familiar with the details of this service
campaign to ensure proper responses to customer inquiries and requests to have the campaign performed
on their K900 vehicles.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement
and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all
information and documents provided to you by Kia
Motors America, Inc. or generated by you in the conduct
of carrying out work under that Agreement regarding Kia
vehicle purchasers and owners, including but not
limited to warranty claim information. Kia
dealers may use such owner information for the sole purpose of
conducting and performing this voluntary service campaign, and for no other purpose
Your prompt attention in completing this campaign is appreciated. If you have any questions, please
contact your Kia
District Parts & Service Manager.
Sincerely,
Neem Van der Reest
Quality Analysis Manager
Enclosures
SC156
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