NHTSA ID Number: 10126351
Manufacturer Communication Number: PI1521A
TSB/Document Date: 2017-12-22
Summary
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
Bulletin No.: PI1521A
Date: Oct-2015
Subject:
Loss of Power Steering Assist, Hard to Steer, and/or Service Power Steering Message on DIC
Models:
2012-2015 Buick
Verano
2013-2016 Buick
LaCrosse Equipped with NJ1
2013-2016 Buick
Regal Equipped with NJ1
2014-2016 Cadillac
ELR
2010-2016 Chevrolet
Equinox
2011-2015 Chevrolet
Cruze, Volt
2013-2015 Chevrolet
Malibu
2016 Chevrolet
Malibu Limited
2014-2016 Chevrolet
Impala (VIN 1) Equipped with NJ1
2010-2016 GMC
Terrain
Attention:
This PI also applies to any of the above models that may be Export vehicles.
This PI has been revised to add the 2016 ELR and new Recommendation/Instructions for the Equinox and Terrain. Please
discard PI1521.
Condition/Concern
Some customers may comment on loss of power steering assist, hard to steer, and/or Service Power Steering message on DIC.
This may be caused by a blown/failed power steering fuse, which could be a result from improper jump starting.
Recommendation/Instructions (Equinox and Terrain)
If you encounter a vehicle with the above concern, follow the procedure below.
1.
Locate the power steering fuse.
2.
Check to determine if the fuse is open. To do so, check for continuity using a Digital Multimeter (EL–39200) or a continuity tester.
3.
If the fuse element is broken, replace the fuse.
Important: When installing the new fuse, tighten the fasteners to 5 Y (44 lb in).
Note: If the continuity is good, continue diagnosis referring to SI.
1
4.
After fuse is replaced, install an electrical ground point label, GM P/N 10384767, in the approximate location as illustrated above.
Recommendation/Instructions (All Other Models)
If you encounter a vehicle with the above concern, follow the procedure below.
1.
Locate the power steering fuse.
2.
Check to determine if the fuse is open. To do so, check for continuity using a Digital Multimeter (EL–39200) or a continuity tester.
3.
If the fuse element is broken, replace the fuse.
Important: When installing the new fuse, tighten the fasteners to 5 Y (44 lb in).
Note: If the continuity is good, continue diagnosis referring to SI.
Parts Information
For fuse part numbers and usage, refer to Group 08.965 of the appropriate GM Parts Catalog.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH) for coverage information.
Labor Operation
Description
Labor Time
2680368*
Power Steering Fuse Replacement
0.3 hr
*This is a unique Labor Operation for Bulletin use only. It will not be published in the Labor Time Guide.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
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TSB/Document ID: PI1521A
Replacement Service Bulletin Number:
MFR Communication Date: 2015-10-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
MFR Component System:
MFR Component Subsystem:
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