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N057 UPS4717-1BNAS1

TECHNICAL BULLETIN
26 JUL 2017

© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained,
professional Technicians with the knowledge, tools, and equipment required to
do the job properly and safely. It informs these Technicians of conditions that may
occur on some vehicles, or provides information that could assist in proper vehicle
service. The procedures should not be performed by 'do-it-yourselfers'. If you are
not a Retailer, do not assume that a condition described affects your vehicle.
Contact an authorized Land Rover service facility to determine whether this
bulletin applies to a specific vehicle.

INFORMATION

SECTION:
501-08: Exterior Trim and Ornamentation

SUBJECT/CONCERN:
Update Prior to Sale: Hood Finisher Detaching

https://topix.landrover.jlrext.com/topix/service/procedure/809796/ODYSSEY_FSA/G21725... 8/4/2017

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AFFECTED VEHICLE RANGE:

MODEL:
Range Rover (LG)

MODEL YEAR:
2017

VIN:
293074-353713

ASSEMBLY PLANT:
Solihull

MARKETS:
NORTH AMERICA

CONDITION SUMMARY:

SITUATION:
An issue has been identified on certain vehicles within the listed Affected Vehicle
Range where hood finisher may detach and the retaining clips must be replaced.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control
and refrain from releasing the vehicles for new vehicle sale pending completion of
the Workshop Procedure detailed in this Technical Bulletin. Unsold vehicles should
have this performed as part of the Pre-Delivery Inspection (PDI) process but must
have it completed prior to vehicle handover to the customer.
This program does not apply to any vehicle already registered and in use, either
with the retailer or customer. Any vehicle already in use may continue to be driven
and any repair instructions deemed necessary will be communicated through a
separate Field Action or Technical Bulletin.

PARTS:

NOTE:
Order only the expected percentage demand of parts identified.

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DESCRIPTION

Clips

PART NO./SUNDRY
CODE
LR108919

QTY./VALUE

20

EXPECTED % OF VEHICLES
REQUIRING PARTS
100

SPECIAL TOOLS:
Refer to TOPIx Workshop Manual/Workshop Procedure for any required special
tools.

WARRANTY:

NOTE:
Check DDW to ensure that a vehicle is affected by this program prior to
undertaking any rework action.
At the time of confirming a booking for vehicle repair, ensure that all outstanding
Recall and Service Actions are identified to ensure the correct parts are available
and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code together with the
relevant Option Code. The SRO and parts information is included for information
only. The Option Code(s) that allows for the drive in/drive out allowance can only
be claimed if the vehicle is brought back into the workshop for this action alone to
be undertaken.
Repair procedures are under constant review and therefore times / prices are
subject to change; those quoted here must be taken as guidance only. Refer to
TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date
prior to the 20 July 2018 closure date must be submitted or payment within 30
calendar days of completion of the repair.
PROGRAM
CODE

OPTION
CODE

DESCRIPTION

SRO

TIME
(HOURS)

PARTS/SUNDRY
CODE

QTY./VALUE

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PROGRAM
CODE

OPTION
CODE

DESCRIPTION

N057

B

Replace Hood
Finisher Clips

N057

C

Replace Hood
Finisher Clips
Drive In/ Drive
Out

SRO

TIME
(HOURS)

PARTS/SUNDRY
CODE

QTY./VALUE

76.16.89.34

0.20

LR108919

20

76.16.89.34
02.02.02

0.20
0.20

LR108919
-

20
-

Normal Warranty policies and procedures apply.

WORKSHOP PROCEDURE:

1

NOTE:
The hood finisher trim clips must be replaced.

Remove the hood finisher.

2

Remove and discard the 20 trim clips from the hood finisher.

3

Install 20 new trim clips to the hood finisher.

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4

NOTE:
New hood exterior finisher trim clips must be fitted.
Install the hood finisher.

https://topix.landrover.jlrext.com/topix/service/procedure/809796/ODYSSEY_FSA/G21725... 8/4/2017