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N042NAS1

TECHNICAL BULLETIN
13 JUL 2017

© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained,
professional Technicians with the knowledge, tools, and equipment required to
do the job properly and safely. It informs these Technicians of conditions that
may occur on some vehicles, or provides information that could assist in proper
vehicle service. The procedures should not be performed by 'do-it-yourselfers'.
If you are not a Retailer, do not assume that a condition described affects your
vehicle. Contact an authorized Land Rover service facility to determine whether
this bulletin applies to a specific vehicle.

INFORMATION

SECTION:
501-11: Glass, Frames and Mechanisms

SUBJECT/CONCERN:

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Service Action: Exterior 'A' Pillar Windshield Moulding Adrift

AFFECTED VEHICLE RANGE:

MODEL:
Discovery (LR)

MODEL YEAR:
2017

VIN:
000127-013968

ASSEMBLY PLANT:
Solihull

MARKETS:
NORTH AMERICA

CONDITION SUMMARY:

This Service Action supersedes Update Prior to Sale notice UPS2917 with
immediate effect.
SITUATION:
An issue has been identified on certain vehicles within the listed Affected
Vehicle Range where the exterior 'A' pillar windshield moulding seals may come
loose.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your
control and refrain from releasing the vehicles for new vehicle sale pending
completion of the Workshop Procedure detailed in this Technical Bulletin.
Unsold vehicles should have this performed as part of the Pre-Delivery
Inspection (PDI) process but must have it completed prior to vehicle handover
to the customer.
Affected vehicles already in the hands of customers should be updated at the
next available opportunity.

PARTS:

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NOTE:
Order only the expected percentage demand of parts identified.

DESCRIPTION

PART
NO./SUNDRY
CODE

QTY./VALUE

EXPECTED % OF
VEHICLES REQUIRING
PARTS

Right side exterior 'A'
pillar windshield
moulding

LR083017

1

100

Left side exterior 'A'
pillar windshield
moulding

LR083018

1

100

SPECIAL TOOLS:
Refer to TOPIx Workshop Manual/Workshop Procedure for any required special
tools.

WARRANTY:

NOTE:
Check DDW to ensure that a vehicle is affected by this program prior to
undertaking any rework action.
At the time of confirming a booking for vehicle repair, ensure that all
outstanding Recall and Service Actions are identified to ensure the correct parts
are available and adequate workshop time is allocated for repairs to be
completed at one visit.
Warranty claims must be submitted quoting the Program Code together with
the relevant Option Code. The SRO and parts information is included for
information only. The Option Code(s) that allows for the drive in/drive out
allowance can only be claimed if the vehicle is brought back into the workshop
for this action alone to be undertaken.

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Repair procedures are under constant review and therefore times / prices are
subject to change; those quoted here must be taken as guidance only. Refer to
TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date
prior to the 30 June 2019 closure date must be submitted or payment within 30
calendar days of completion of the repair.
PROGRAM
CODE

OPTION
CODE

DESCRIPTION

N042

B

Replace both
exterior 'A'
pillar
windshield
mouldings

N042

C

Replace both
exterior 'A'
pillar
windshield
mouldings

SRO

TIME
(HOURS)

PARTS/SUNDRY
CODE

QTY./VALUE

05.10.20

0.20

LR083017
LR083018

1
1

05.10.20

0.20

02.02.02

0.20

LR083017
LR083018
-

1
1
-

Drive in/Drive
Out

Normal Warranty policies and procedures apply.

WORKSHOP PROCEDURE:

NOTE:
Exterior 'A' pillar windshield mouldings may be referred to as windshield
moulding in TOPIx.

1

Replace exterior right and left 'A' pillar windshield mouldings (see
TOPIx Workshop Manual section 501-11: Glass, Frames and
Mechanisms - Windshield Moulding).

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