NHTSA ID Number: 10125210
Manufacturer Communication Number: 122-J4H9M-12
TSB/Document Date: 2017-12-14
Summary
Situation: Cayenne Diesel vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations. Action Required: Install updated engine control module (DME) software, transmission control module (Tiptronic) software and hardware to bring affected vehicles into regulatory compliance.
Service
Technical Information
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ENU
AG01
2
AG01 Emissions Recall [MY 2013-2014]
Revision:
November 8, 2017
This revision amends campaign bulletin dated November 3, 2017.
Under Warranty Processing the “Customer Care” form was revised.
Model Year:
As of 2013 up to 2014
Vehicle Type:
Cayenne Diesel (92A)
Country/market:
USA (C02)
Subject:
3.0L Diesel Engine – Emissions System Modification
Situation:
Cayenne Diesel vehicles were equipped with undisclosed Auxiliary Emission Control Devices
which are not permitted by emissions regulations.
Action
Required:
Install updated engine control module (DME) software, transmission control module (Tiptronic) software
and hardware to bring affected vehicles into regulatory compliance.
Affected
Vehicles:
Only the vehicles assigned to the campaign (see also PIWIS Vehicle information).
Required parts and materials
Part No.:
Part No.
Designation
– Use
Qty.
000 043 302 91
Exhaust pipe with catalytic converter
1 ea.
000 043 990 12
Glow plug with pressure sensor
1 ea.
000 043 302 94
Repair kit
1 ea.
Includes:
958 111 413 35
Injection valve
– Exhaust pipe on catalytic converter
1 ea.
958 111 625 00
Clip securing injection valve
– Exhaust pipe on catalytic converter
1 ea.
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955 111 113 30
Seal
– Three-hole flange on catalytic converter
1 ea.
N 908 946 02
Hexagon collar nut
– Three-hole flange on catalytic converter
3 ea.
958 111 220 30
Clamping sleeve
– Exhaust system
1 ea.
958 606 261 30
Particle sensor
– Exhaust pipe on catalytic converter
1 ea.
Also required if the fastening screws on the three-hole flange shear off and must be replaced:
N 010 247 13
Labels:
Screw
– Three-hole flange on catalytic converter
3 ea.
(only if required)
Part No.
Designation
– Use
Qty.
PNA 92A 000 021
Label
Diesel Recall Proof of Completion
– Model year 2013 and 2014
1 ea.
Label
Vehicle Emission Control Information
– Model year 2013
1 ea.
Label
Vehicle Emission Control Information
– Model year 2014
1 ea.
Also required:
000 043 990 20
or
000 043 990 21
Materials:
Required materials (usually already available in the Porsche
Dealer):
Part No.
Designation
Qty.
...
Hot screw paste
e.g. Part No. 000 043 306 18
As much as required;
approx. 5 grams per vehicle
...
Tie-wrap
e.g. Part No.: N 020 904 4
1 ea.
Other material (locally sourced):
Nov 3, 2017
Page 2 of 40
AfterSales
2017© Porsche
Cars North America, Inc.
Service
Technical Information
Certificate:
9/16
ENU
Designation
Qty.
Reducing agent (AdBlue®)
As much as required
(up to 19.5 liters)
Diesel
As required
AG01
2
CALIFORNIA ONLY Requirements for Emissions Campaigns Having Customer Notification:
The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissionsrelated campaigns to be completed prior to vehicle registration renewal.
When campaign work is done, you must provide the owner with a signed “Vehicle Emission Recall – Proof
of Correction” certificate. Certificates will be auto-allocated to each California dealer.
Part No.
Designation
– Use
Qty.
PNA 999 100 234
Certificate
Vehicle Emission Recall – Proof of Correction
– California only
1 ea.
Information
Ensure owners are aware of the importance of retaining the completed certificate for their records. It
should be mailed to the California DMV only upon request.
Required tools
Tools:
Special tools:
Designation/Comment
Use
9900 - PIWIS Tester 3 with PIWIS Tester test software
version 36.600.020 (or higher) installed
For resetting adaptation values/Control unit
programming/on-board diagnosis
Battery Charger/Power Supply - Suitable for AGM Type
batteries, recommended current rating of 70A fixed
voltage 13.5V to 14.5V.
Open ring wrench inserts a/f 22 and a/f 24, e.g. 3337 - For removing/fitting NOx sensor and particle
Ring wrench insert for oxygen sensor
sensor
VAS 6454 - Socket insert a/f 12
For removing/fitting glow plug with pressure
sensor
Torque wrench, 2 - 10 Nm (1.5 - 7.5 ftlb.), e.g. V.A.G
1783 - Torque wrench, 2-10 Nm (1.5-7.5 ftlb.)
For fitting clip for reducing agent injection
valve
2017© Porsche
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Torque wrench, 6 - 50 Nm (4.5 - 37 ftlb.), e.g. V.A.G
1331 - Torque wrench, 6-50 Nm (4.5-37 ftlb.)
For fitting glow plug with pressure sensor on
cylinder 2/fitting three-hole flange on SCR
catalytic converter
Torque wrench, 20 - 100 Nm (15 - 74 ftlb.), e.g. VAS
5820 - Torque wrench, 20-100 Nm (15-74 ftlb.)
For fitting NOx sensor and particle sensor
AdBlue filling tool, e.g. VAS 6542 - AdBlue filling tool
For filling reducing agent (AdBlue®)
Other tools:
•
•
•
•
•
•
•
•
Hexagon socket-wrench insert, a/f 13
Hexagon socket-wrench insert, a/f 17
Hexagon socket-wrench insert, a/f 10
Hexagon socket-wrench insert, a/f 4
Side cutters
Angled pointed-nose pliers
Change-over ratchet
Extension
Web application:
•
•
Service Modification Validation App
tdi-inform.track360.com
Web Devices
Information
This web application is compatible with desktops, laptops, Apple and Android mobile devices running the
most current versions of FireFox, Chrome, Safari or Explorer as well as iOS 9+ on iPads and iPhones.
NOTICE
Risk of Non-payment
•
Not using the IN-FORM tool to document and validate the modification will stop the processing of payment
for your dealership even if the modification has been completed.
Nov 3, 2017
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AfterSales
2017© Porsche
Cars North America, Inc.
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AG01
2
Do not proceed with any modification unless you can initiate the Service Modification Documentation
Form of the IN-FORM tool.
Before starting the modification, check the
Service Initiation Form of the IN-FORM tool for the
presence of the check mark Service Initiation Form
-Arrow-.
Service Initiation Form
Preparatory work
NOTICE
Fault entry in the fault memory and control unit programming aborted due to low voltage.
•
Increased current draw during diagnosis or control unit programming can cause a drop in voltage, which
can result in one or more fault entries and the abnormal termination of the programming process.
Before commencing work, connect a suitable battery charger or power supply, suitable for AGM type
batteries, recommended current rating of 70A fixed voltage 13.5V to 14.5V to the jump-start terminals in
the engine compartment.
Work Procedure: 1
Move the vehicle onto a lifting platform, but do not raise it yet.
2
Connect a battery charger or power supply, suitable for AGM type batteries, recommended current
rating of 70A fixed voltage 13.5V to 14.5V to the jump-start terminals in the engine compartment
and switch it on.
3
Switch on the ignition using the original driver's key. For vehicles with “Porsche
Entry & Drive”,
replace the control panel in the ignition lock with the original driver’s key, if necessary.
Information
Vehicles with air suspension
On vehicles with air suspension, switch off the levelling system manually. To do this, proceed as follows:
•
Adjust vehicle to normal level.
•
Switch on the ignition.
•
Press rocker switch for the levelling system in the centre console forward for 10 - 15 seconds.
2017© Porsche
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After you release the rocker switch, a message will be displayed in the multi-function display on the
instrument panel.
4
9900 - PIWIS Tester 3 must be connected to the vehicle communication module (VCI) via the USB
cable. Then connect the communication module to the vehicle and switch on the PIWIS Tester.
5
Create vehicle analysis log (VAL) using the PIWIS Tester.
Mark the vehicle analysis log you have just created with the attribute "Before repairs" and after
carrying out the campaign, return it using the PIWIS Tester.
6
Check whether the Check Engine warning light is activated in the instrument cluster in the vehicle.
•
•
7
Check the vehicle by visual inspection for any damage on the intake, exhaust, and emissions
system.
•
•
8
If the visual inspection reveals any damage or concerns, the damage must first be repaired.
For more information, contact your importer’s Technical Support. After you have repaired the
damages, continue with Step 8.
If the visual inspection of the intake, exhaust, or emissions system reveals no damage or
concerns, continue with Step 8.
Check the vehicle for modifications that differ from standard vehicle equipment.
•
•
9
If the Check Engine light is activated, the fault must first be found and corrected. For
more information, contact your importer’s Technical Support. After you have found and
corrected the faults, continue with Step 7.
If the Check Engine light is not activated, continue with Step 7.
If modifications were made to the vehicle, making it different to the standard vehicle
equipment, contact your importer’s Technical Support to find out what to do next.
If no relevant modifications were made, continue with Step 9.
Switch off the ignition.
10 Disconnect the PIWIS Tester from the vehicle.
11 Disconnect the battery charger.
Replacing glow plug with pressure sensor, SCR catalytic converter, reducing agent injection valve
and particle sensor
Work
Procedure:
Nov 3, 2017
Page 6 of 40
Replace glow plug with pressure sensor on cylinder 2.
1
Carefully pull the engine cover Engine cover -1- up off the four rubber plug-in couplings one at a
time.
AfterSales
2017© Porsche
Cars North America, Inc.
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AG01
2
Engine cover
2
Pull glow plug connector off the glow plug on cylinder
2 Glow plug with pressure sensor on cylinder 2
using an angled pointed-nose pliers.
3
Clean glow plug recess on the cylinder head to
prevent dirt from falling into the cylinder when
subsequently removing the glow plug.
Information
Examples of how to clean glow plugs:
•
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If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
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TSB/Document ID: 122-J4H9M-12
Replacement Service Bulletin Number:
MFR Communication Date: 2017-11-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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