Technical Service Bulletin
37J1 UPDATE – TCM Update (NVLW)
December 9, 2014
Model(s)

Year

Affected Vehicles

Vehicle-Specific Equipment

A6, A7

2012 - 2014

See Campaign/Action screen in Elsa

None

Condition
This Update has been proactively released to prevent the following condition from occurring in the vehicle:
On Audi A6 and A7 vehicle with 8 speed automatic transmissions manufactured within a specific period, problem
which affects the shifting comfort may occur in isolated cases.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
• Procedure is valid only for vehicles that show the 37J1 code in the Elsa Campaign/Action Information screen
on the day of repair.
• Vehicle must be within the New Vehicle Limited Warranty.
• Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
• Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

Technical Background
On Audi A6 and A7 vehicle with 8 speed automatic transmissions manufactured within a specific period, problem
which affects the shifting comfort may occur in isolated cases.

© 2014 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Using Audi Flashing, update the Transmission Control Module, (02), using the SVM action code as listed in the
table below.
Old Software
Part Number

Old Software
Version

New Software
Part Number

New Software
Version

SVM Action Code

(or higher)
4G0927158E

ALL

4G0927158E

1006

4G0927158P

ALL

4G0927158P

1006

4G1927158A

ALL

4G1927158A

1006

37J1A210

Note:
If the Bluetooth wireless VAS 5054A transmitter head is used in conjunction with a VAS tester, the transmitter
head MUST BE connected with a USB cable to the tester.

© 2014 Audi of America, Inc.

Page 2 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Warranty
Update Time
Requirements/
Reimbursement

To ensure prompt and proper payment, be sure to immediately enter the applicable
reimbursement code listed below upon completion of the repair work. Claims will be
paid only for vehicles that show the 37J1 code in the Elsa Campaign/Action Information
screen on the day of repair.

37J1 Saga Claim Entry Procedure
Check Elsa to determine whether Update 37J1 is open.
Service No.: 37J1
Damage Code: 0099
Parts Manufacturer - Removed part: 002
Claim Type
Sold vehicle = 7 10
Unsold vehicle = 7 90
Saga Accounting Instructions
Criteria Repair operation
ID

Labor
Operation
Number

TU

4G

Connect battery charger

27068905

10

Connect vehicle diagnostic tester, perform software update for gearbox
control unit.

3730 2599

Time
stated on
diagnostic
protocol
(max 40TU)

There is no reimbursement for vehicle wash or loaner vehicle.
If the vehicle is outside of the specified warranty period OR if customer refused repairs.
U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.
Canadian dealers: Fax the Repair Order to Warranty at (905) 428-4811 and provide VIN, applicable Service
Number, Customer Information, Dealer Number and Date.

© 2014 Audi of America, Inc.

Page 3 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Additional Actions Some of the affected vehicles may be involved in additional Actions.
Please check your Elsa Campaign/Action Information screen so that any
additional required work can be done simultaneously.
Verifying Vehicle
Eligibility

To verify vehicle eligibility for this Update, always check the Elsa
Campaign/Action Information screen. The Elsa system is the only binding
inquiry and verification system; other systems are not valid and may
result in non-payment of a claim.

Help for Claim
Entry

For questions regarding claim entry, contact Audi Warranty.

Required
Customer
Notification

Inform your customer in writing by recording on the Repair Order any and
all work that was conducted on the vehicle, including any and all updates
completed under this Update.

Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa
for the most current version of this document.

© 2014 Audi of America, Inc.

Page 4 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.