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Acura Parts, Service & Technical Division, Campaign Administration

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2002-06 Multi-Model Airbag Inflator Recalls INFORMATION UPDATE

22

2014

Expires on 12

20

2014

DATE: September 22, 2014
TO:
All Acura Service Managers and Personnel
FROM: Acura Parts, Service & Technical Division, Campaign Administration
RE:

2002-06 Multi-Model Airbag Inflator Recalls INFORMATION UPDATE

Acura has begun notifying clients affected by service bulletins 14-029, Recall: Front Driver’s Airbag Inflator May Produce
Excessive Pressure After Long-Term Exposure to High Absolute Humidity Recall, and 14-030, Recall: Front Passenger’s
Airbag Inflator May Produce Excessive Pressure After Long-Term Exposure to High Absolute Humidity on a very limited
basis. To support this notification, both bulletins have been revised to include warranty, parts and repair information for
affected vehicles. Parts supply for these vehicles remains very tight, and not all parts may be initially available to repair all
vehicles. Once parts supply stabilizes, Acura will issue an additional iN message notifying all dealers of part availability.
Note that parts supply does exist for the populations of clients being contacted; Acura will not notify clients requiring
repairs that cannot be completed due to parts supply issues.
Note that a client is not required to bring a copy of a notification letter in to receive service on an affected vehicle. In
cases where parts are available, every effort should be made to repair a client-owned vehicle, and no client should be
turned away because he or she has not yet received notification in the mail. Should one or both inflator part numbers
required to repair a particular vehicle be unavailable, note the status of the recall on the repair, and assure the client that
they will be notified once parts are made available.
Because not all part numbers are available in abundant supply, Acura asks that dealers do not proactively contact clients
at this time. While Acura wishes to accommodate any drive-in clients requesting repair, actual notification of clients will
occur as parts to support those notifications become available. Because dealer outreach may cause increased demand
on part numbers in short supply, Acura asks that all proactive client outreach be focused on other recalls at this time.
In an effort to determine whether a safety defect exists in the inflators being replaced, Acura will be conducting
inspections on all returned parts. To facilitate this inspection, return any replaced inflators to TK Holdings per the
instructions in the service bulletin as soon as possible.
Also please note that service bulletins 09-033, Safety Recall: Driver’s Airbag Inflator May Be Over-Pressurized and 10026, Safety Recall: Driver’s Replacement Airbag Inflator May Be Over-Pressurized have been revised with new part
numbers and minor procedural changes. Ensure all previous copies of the bulletins are discarded and replaced with the
updated versions.
Should any vehicle be identified that shows as eligible for campaigns 09-033 or 10-026 and 14-029, please only conduct
the 14-029 repair, and fax the VIN inquiry to (310) 781-4823.
As always, be sure to check VIN inquiry to determine which, if any, campaigns apply to a particular vehicle.
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