SERVICE
CENTER
INFORMATION

i

SCI16-40

DATE : OCTOBER 2016
SECTION :
01 - Engine
SUBJECT : ENGINE INFORMATION DECAL REPLACEMENT

APPLICATION
NOTICE TO SERVICE CENTERS
Verify vehicle eligibility by looking up warranty bulletin status in SAP or via ONLINE WARRANTY SYSTEM
available on Service / Warranty tab of Prevost website.
Model

VIN

H3-41, H3-45 coaches
Model Year : 2015 - 2017

From 2PCH33496FC712695 up to 2PCH33498HC713480 incl.

H3-45 VIP motorhomes
Model Year : 2015 - 2017

From 2PCVS3497FC712694 up to 2PCVS3496HC713435 incl.

This bulletin does not necessarily apply to all the above-mentioned vehicles, some vehicles may have been modified
before delivery. The owners of the vehicles affected by this bulletin will be advised by a letter indicating the Vehicle
Identification Number (VIN) of each vehicle concerned.

DESCRIPTION
This Service Center Information publication describes the procedure related to bulletin WB16-33.
On the vehicles affected by this bulletin, replace the engine information decal located in the engine
compartment.
Specifically, the decal located on the engine valve cover is correct, but the copy of the decal located on
the vertical panel has wrong engine family information. You have to remove the copy and replace it with
the replacement decal.

CORRECTIVE MEASURES
To ensure conformity with EPA regulations, the decal must be replaced by a certified Prevost technician.
Have in hand the Vehicle Identification Number (VIN) and the warranty bulletin number WB16-33.
Since decals are vehicle specific, allow a few days for the order to reach your local Service Center.

SCI16-40
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MATERIAL
Order the following parts:
Part No.
WB16-33

Description
DECAL, ENGINE CERTIFICATION

Qty
2*

*Only one decal needed per vehicle, additional copy is provided as back-up.

NOTE
Material can be ordered by Prevost personnel only on
https://prevost.vg-emedia.com/ProductDetail.aspx?ProductId=13238 See APPENDIX A for details.

PROCEDURE

DANGER
Park vehicle safely, apply parking brake, stop engine. Prior to working on the vehicle, set the ignition
switch to the OFF position and trip the main circuit breakers equipped with a trip button. On the
Commuter type vehicles, set the battery master switch (master cut-out) to the OFF position.
Wear all required personal protection equipment (PPE).
Step A (Engine family number matching)
1. On the top of the engine valve cover
(fig 1), check engine family number first
character on the engine information
decal and write down the letter.

Do not remove any parts.

Because it is not possible to see the
decal directly, we suggest using a small
camera just over the decal and using the
picture to get the information you need.
FIG 1

For instance, figure 2 shows the letter G
as the first character.

Remember the engine information decal
located on the valve cover has the
correct engine family number so the first
character is the reference for the next
operations.

FIG 2

SCI16-40
Page 3 / 6

2. On the duplicate engine decal located on
the vertical metal panel (fig 3), check the
engine family number first character.

3. Compare the engine family number first
character on the valve cover decal with
engine family number first character on
the vertical panel.

4. You must have the same letter.

FIG 3

5. If characters match: If the engine family number first character on the valve cover is same than the
engine family number first character on the vertical panel, BULLETIN IS COMPLETED.
6. If characters don’t match: If the engine family number first character on the valve cover is different
than the engine family number first character on the vertical panel, you need to proceed to Step B.

Step B (Replacement of vertical panel engine information decal)
7. Open the replacement kit WB16-33 and check the engine family number on the two replacement
decals. It must be the same number.

8. Compare engine family number first character between the engine valve cover decal and the
replacement decals. The characters must match.

9. If characters don’t match: Stop processing the bulletin and contact your Prevost service manager
representative.

10. If characters match: Keep processing the bulletin.

11. Be careful not to damage other decals located on the vertical panel, if applicable.

SCI16-40
Page 4 / 6

12. Gently remove the engine information
decal located on the vertical metal panel.
Use a window scraper with a new blade
to avoid making marks on the surface
(Fig.4).

FIG 4

13. After removing old decal, use soft cleaning product such as anti-silicone to clean the surface and wait
until the surface is dry before applying the new decal.

14. Caution: The decals are fragile so
remove the backing paper very gently to
avoid any tearing.

FIG 5

15. Gently apply the replacement decal at
the same location than the old decal.
16. To be sure it is well bonded to the metal
surface, rub the decal with a plastic
scraper from the middle toward sides. If
you see any air bubbles on the surface
of the decal, use a small needle to bust it
and rub again with the scraper.

FIG 6

17. We supply two replacement decals. In case you miss the first try, remove the decal using the same
method described in previous paragraphs and try again.
18. Destroy all unused decals.
19. BULLETIN IS COMPLETED.

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PARTS / WASTE DISPOSAL
DO NOT RETURN THE REPLACED PARTS. Discard waste according to applicable environmental
regulations (Municipal/State[Prov.]/ Federal)

WARRANTY
This modification is covered by Prevost’s normal warranty. We will reimburse you 15 minutes of labour.

OTHER
VBC Bulletin

N/A

Fail Code

18.08

Defect Code

09

Syst. Cond

B

Causal Part

012824

Access all our Service Bulletins on

http://techpub.prevostcar.com/en/
or scan the QR-Code with your smart phone.
E-mail us at technicalpublications_prev@volvo.com and type
“ADD” in the subject to receive our warranty bulletins by e-mail.

SCI16-40
Page 6 / 6

APPENDIX A
HOW TO ORDER DECALS
To order decals, use eMedia Center website
at:
https://prevost.vgemedia.com/ProductDetail.aspx?ProductId=13238

Write down the quantity you request and click
on Add to Cart button to switch to the next
step.

Click on Checkout Now button.
Login or register if necessary.
Click on Continue button.

Write the VIN number into the appropriate
location if one item.
If more than one vehicle, use the
recommended file type to list all items and
download it using Browse button.
Click on Continue button.
Click on My Account button at the upper
right of the screen if you wish to check history
and order details (picture on the right).

You will receive an automatic
confirmation by email (picture below).

order