Volume 235 - October, 2017

GROUP 27 − Rear Axle

Vehicle Technical Info.................

page 1

Training News............................. page 6
Techline Information................... page 7
MEDIC Information.................... page 7
Bulletin Review............................

page 7

100 Years!!.....................................

page 8

NOTE: The
mark indicates an article is being
repeated from a previous issue of Tech Talk due
to the subject's importance.

TT
GROUP 00 − General
BATTERY DISCHARGE DURING VEHICLE
STORAGE — All models.
All vehicles in dealer storage must be monitored
for proper battery condition and state of charge.
A new vehicle that will not start because of a
discharged battery raises a red flag to a potential
customer and could potentially create problems
with other vehicle systems. Problems with other
systems may not be realized immediately and
may show up after vehicle delivery. The result is
that the customer may provide low scores on IQS
and CSI surveys. Positive results in these
surveys are critical to the future expansion of the
dealer and MMNA's customer base. Details on
maintaining proper battery state of charge can be
found on the MDL at: “service —> service and
parts mgt —> VIMS Information.” Please refer
to Warranty Bulletin WB-2005-008 for
additional information.

TT
1

AYC/ACD HYDRAULIC PUMP BLEEDING
PROCEDURE — 2008-15 Lancer Evolution,
2009-15 Lancer Ralliart.
In case of difficulty bleeding the AYC/ACD
system on Lancer Evolution and Ralliart
vehicles, the applicable Mitsubishi service
manual correctly describes the bleeding
procedure necessary when replacing the
AYC/ACD hydraulic pump or related
components. However, if the system is not
properly bled, unusually loud noises will be
heard when the pump operates.
Following are four tips to help you successfully
complete the bleeding procedure:
1. A heavy click/clunk noise can be heard after
starting the vehicle and depressing the brake
pedal (approximately 2 seconds after vehicle
start up), or while the brake pedal is depressed
and the vehicle is then started. The clunk is due
to air being trapped in the AYC/ACD system.
Continue bleeding the system until the noise is
eliminated.
2. ATF is not filling the area below the filter in the
AYC/ACD reservoir. If the bottom 1/3 of the
reservoir is not filled with fluid (see photo and
diagram below) after pouring ATF into the
AYC/ACD reservoir, squeeze the large inlet
hose several times. This will help displace the
trapped air and fill the lower 1/3 of the reservoir
prior to bleeding the system. If trapped air is not
removed, it may be drawn into the hydraulic
system during bleeding.
NOTE: It is recommended that you remove the
inner trunk panel to view this area of the reservoir.

Filter Level
Trapped Air
Squeeze this hose

TT

Oil reservoir

GROUP 51 − Exterior
DRIP MOLDING LOOSE OR FALLING OFF —
2017-18 Outlander.
Before replacing any drip moldings for
complaints of drip moldings being loose, please
take photos of the loose drip molding, the roof
area, and the drip molding clip. Post the photos
in the PRC.

Oil filter

Fluid
Air layer

Loose Drip Molding

3. If you encounter a negative response message
from MUT3 SE while attempting to start the
bleeding procedure for the AYC/ACD pump,
check the steering wheel position. The steering
wheel must be at the straight ahead position for
the activation procedure to begin.

Drip Molding Clip

4. After starting the bleeding procedure
following service manual directions, keep the
reservoir fluid full to prevent air from being
drawn into the AYC/ACD system.
For additional information, refer to the
procedure in the applicable service manual.

For those cases where the drip molding is
missing altogether, proceed with taking photos
of the roof area and drip molding clip(s) and post
the photos in the PRC.

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GROUP 42A − Body

Drip Molding Missing

IMPROPER DOOR GLASS FUNCTION —
2013-15 Outlander Sport/RVR.
In some vehicles, the door glass may chatter or
bind during operation, possibly causing the
regulator and/or the glass attaching clips to be
damaged. TSB-16-42A-001 instructs dealers to
inspect the door glass free play between the front
and rear run channels. If excessive free play
exists, the glass may not operate properly while
moving up and down. Please follow the TSB to
confirm proper window sash adjustment and
glass free play before completing a repair in this
area.
2

“THIS FUNCTION IS NOT SUPPORTED”
MESSAGE ON SDA (6.5” SCREEN) — 2017
Lancer (Limited Edition), Mirage, Mirage G4,
Outlander Sport/RVR (Limited Edition).

Drip Molding Clip
(with missing drip
molding)

NOTE: This article is being reprinted to add additional
affected models equipped with this audio system.
The Smartphone Link Display Audio (SDA)
system (with 6.5-inch touchscreen and CD
player) on the models listed above may display
the message “This function is not supported”
when a customer pushes the voice recognition
button on the steering wheel controls.
Voice
Recognition
Button

TT
GROUP 54 − Chassis Electrical
SMARTPHONE LINK DISPLAY AUDIO
SYSTEM (SDA, 7” SCREEN) WITH APPLE
CARPLAY
AND
ANDROID
AUTO
INCORRECT VOICE COMMANDS — 2017-18
Outlander, 2018 Outlander Sport/RVR.
After pressing and releasing the steering wheel
SPEECH button to initiate voice command
through the Smartphone Link Display Audio
(SDA) system (with 7-inch touchscreen), saying
an incorrect voice command will generate an
SDA system response of “the volume is too loud,
please try again.” This phenomenon is
frequently noticed on the initial screen that
comes up after initiating voice command, as
shown in the following photo. The “Seek Up”
command (radio station change) should only be
used when in FM/AM mode, and “Track Up”
only when in Bluetooth® audio/USB iPod®
mode. Saying a command that is not listed in the
SDA screen can also generate the same system
response. Always refer to pages 88-90 of the
Smartphone Link Display Audio owner's
manual for the correct voice command list.

This can happen whether or not a phone is paired
to the SDA (without a cable), as shown in the two
following examples.
Phone Not Paired to SDA

Phone Paired to SDA

Dealers should explain that this system does
NOT have the voice command feature, even
when a phone is paired. To initiate a call, the user
must press the phone icon on the display screen.
When a paired phone is connected to the SDA via
a cable, and Apple Carplay or Android Auto is
operating, the voice recognition button on the
steering wheel will enable voice recognition, but
ONLY through the phone's own voice command
function (provided the phone is equipped with
that feature).
3

TT

Dealers must review the Warranty Superscreen
to confirm if any vehicles in their new or used
vehicle inventories are affected, and conduct this
campaign prior to delivering them. When
checking for applicability of this campaign
(C1704A), please check for and complete any
other open campaigns. Always obtain the
customer's approval before completing a
campaign on a customer owned vehicle.

GROUP 60 − Recalls
ATIN-17-SR-004-A: LANCER PASSENGER
SIDE FRONTAL AIR BAG INFLATOR SAFETY
RECALL CAMPAIGN — 2004 Lancer Sportback,
2004-06 Lancer, Lancer Evolution.
ATIN-17-SR-004-A was released recently and
states:

The replaced inflator must be returned to
Takata directly. Dealers must follow the return
shipping procedure outlined in SR-17-004.
Please note that the air bag inflator return
process for this campaign may be different
from other Takata air bag inflator campaigns
(e.g., SR-15-007 and SR-16-002).

“A recall campaign, SR-17-004, superseding
SR-14-012 will be released tomorrow, for the
front passenger air bag inflator equipped on
certain 2004 - 2006 Lancer vehicles built August
4, 2003 – August 28, 2006; 2004 Lancer Sportback
vehicles built August 4, 2003 – January 23, 2004;
and 2004 –2006 Lancer Evolution vehicles built
February 11, 2004 – September 1, 2006. All
unrepaired vehicles from SR-14-012 have been
moved to SR-17-004. A new air bag inflator
(part # 7030A950) is used in SR-17-004.
Effective immediately, do not install part #
7030A696 on any vehicle. If campaign C1414A
was performed on any vehicle prior to receipt
of this notice, please enter the claim in the
Warranty system by October 10, 2017 to be
appropriately reimbursed. Repairs made after
October 5, 2017 using part # 7030A696 will not
be eligible for reimbursement. The Recall
Campaign Bulletin, SR-17-004, outlining the
repair procedure will be available tomorrow on
MEDIC and MDL.

Completion of this recall is an extremely
important initiative for MMNA. To support
completion of this recall, owners will be
informed that a rental/loaner vehicle will be
available to them during completion of this
recall. Please prioritize this repair in your shop
scheduling. To minimize inconveniences for
your customers, please ensure every eligible
customer is provided with a rental car upon
request.”
IMPORTANT
Affected new or used inventory vehicles must be
repaired before the vehicle is sold/delivered.
Dealers must check their inventory vehicles' VINs
on the Warranty Superscreen to verify whether the
vehicle is involved in this recall campaign. It is a
violation of Federal law for a dealer to sell/deliver
a new motor vehicle or any new or used item of
motor vehicle equipment (including a tire) covered
by the notification under a sale or lease until the
defect or noncompliance is remedied.

Vehicles equipped with a front passenger Takata
air bag inflator containing ammonium nitrate,
are at risk of inflator rupture during a collision.
An inflator rupture may cause metal fragments
to pass through the air bag and into the vehicle
interior at high speed, which may result in injury
or death to vehicle occupants.
Notification letters will be sent to owners of
affected vehicles on October 12, 2017, requesting