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NHTSA ID Number: 10122953

Manufacturer Communication Number: V001502 2015780

TSB/Document Date: 2017-11-08


Summary

Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) - Shipping damage - Detailers responsibilities (to be completed prior to delivery to Customer) - Full Body Covers (FBC), removal and disposal - RAPGARD, removal and disposal - Vehicles are shipped with RAPGARD. This self-adhering plastic product is applied in certain areas of the vehicle and is designed to provide protection from all types of possible damages. - Paint finish, inspecting for swirl marks - Exterior glass, cleaning - Interior, cleaning - New vehicle detailing products


© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
WHEELS & TIRES, CLEANING
• Remove protective cover from wheels (if applicable).
Thick lines of adhesive residue can be removed with general purpose adhesive cleaner.
3M

TM

General Purpose Adhesive Cleaner:

• Remove any adhesive residue.
Part Number

Container Size

Containers per Case

MMM008987 DSP

15 oz.

12

For bulk quantities see Parts Information Table → Required Parts and Tools

Page 15 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
3M

TM

Tire & Wheel Cleaner

• Clean alloy wheels and tires.
Alloy wheels can be cleaned with ease without damaging the finish.
Part Number

Container Size

Containers per Case

MMM039036

16 oz.

6

With wheels & tires cleaned:
• Go to “Exterior finish, applying paste wax”

Page 16 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
EXTERIOR FINISH, APPLYING PASTE WAX
Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
Each vehicle must be waxed prior to delivery to the Customer.
3M

TM

Perfect-It

TM

Show Car Paste Wax:

• Protect the vehicle paint surface by applying 3M

TM

TM

Perfect-It

Paste Wax.

• Apply wax to panel sized area (door, fender etc.) using a firm circular motion.
Part Number

Container Size

Containers per Case

MMM039526 DSP

10.5 oz. Net. Wt.

6

Page 17 of 26
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
3M

TM

Perfect-It

TM

III Detailing Cloth:

After wax dries to a hazy finish, use this cloth to polish the finish by hand.
Part Number

Container Size

Containers per Case

MMM006016 DSP

6 Cloths per package

Packages per case 6

For bulk quantities see Parts Information Table→ Required Parts and Tools

TM

With 3M

TM

Perfect-It

Paste Wax applied:

• Go to “Paint finish, inspecting for swirl marks”
PAINT FINISH, INSPECTING FOR SWIRL MARKS
• Inspect vehicle paint finish for swirl marks.
If no swirl marks are found:
• Go to “Exterior glass, cleaning”
If swirl marks are found:
• Contact your Supervisor.

Page 18 of 26
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
EXTERIOR GLASS, CLEANING
Residue on windshield, i.e., industrial fallout (rough surface, snake skin appearance, streaking).
With vehicle exterior (including all glass surfaces) washed and dried, perform the following:
• Apply 3M

TM

TM

Perfect-It

Gloss Enhancer to windshield.

Part Number

Container Size

Containers per Case

MMM038113 DSP

1 gallon

4

For bulk quantities see Parts Information Table→ Required Parts and Tools

Using 1/3 of a bar of 3M

TM

TM

Perfect-It

Cleaner Clay:

• Flatten clay into a small palm size pancake.
• With clay flat between windshield and your hand, rub windshield (with light friction) using a vertical motion
(up/down) across windshield).
Ensure glass stays moist with Gloss Enhancer. Clay can be flipped over when dirty.

Page 19 of 26
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Part Number

Container Size

Containers per Case

MMM038070 DSP

7 oz.

6

• Wipe dry with a clean/dry towel.
Tip:
It may be necessary to apply a small amount of Gloss Enhancer to the glass again when wiping dry.
• Inspect glass surface using the palm of your hand (feel for rough surface).
If rough surface is found, repeat process until clean.
Tip:
The Cleaner Clay can be reused several times by kneading the clay, however;
TM

TM

3M Perfect-It
glass surfaces.

III Cleaner Clay used on glass surface (mixed with Gloss Enhancer) must now only be used on

DO NOT use on exterior body surfaces of the vehicle, due to the Gloss Enhancer being mixed in with the clay.
With glass surfaces cleaned:
• Go to "Wiper Blades":

Page 20 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
WIPER BLADES
• Install permanent wiper blades or remove temporary wiper blades (as necessary).
With permanent wiper blades installed or temporary wiper blades removed:
• Go to "Engine Compartment, Cleaning":
ENGINE COMPARTMENT, CLEANING
• Clean (wipe down) engine compartment.
Tip:
Do not use chemicals containing silicone!
With engine compartment cleaned:
• Go to “Interior, prior to delivery”
INTERIOR, PRIOR TO DELIVERY
• Clean all interior glass / mirrors / sunroof (if applicable).
• Remove all trim protection, coverings and decals.
• Remove decals, stickers and shipping labels.
Tip:
DO NOT remove Air Bag Warning Triangle/Warning Labels.
• Inspect all interior surfaces/compartments (including upholstery, sun visors/headliner) clean as
required (see below). Also see Technical Bulletin 2002407 Interior Cleaning Tips for Fabrics, Vinyls and
Plastics.
All Purpose Cleaner:
Use this product to clean interior fabrics, vinyls and plastics.
Part Number

Container Size

Containers per Case

MMM38350 DSP

1 gallon

1

Page 21 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
3M

TM

TM

Scotch-Brite

Type T Scuff Sponge:

Use with a small amount of soapy water to clean stubborn dirt on leather upholstery. Also see Technical Bulletin
2002345 Interior Cleaning Tips for Leather Upholstery.
Part Number

Container Size

Containers per Case

MMM007439 DSP

Sponges per package 10

30

• Check for excessive grease on seat tracks and clean as necessary.
• Vacuum carpet.
• Check luggage compartment (vacuum if necessary),
• Check color match of front/rear floor mats.
• Install mats including locking clips/tabs if applicable.
• Perform final inspection in day light or under fluorescent light to insure final cleanliness and that vehicle is free
from visual defects.
• Complete and sign the Detailers Inspection Checklist.
• Place the completed Checklist into the vehicle's glove compartment.
• Deliver the vehicle to the Sales Department.
New vehicle Detailing products
TM

Some 3M

products are available in larger bulk quantities.
TM

TM

“3M”, “Perfect-It ” and “Scotch-Brite ” are registered trademarks of 3M.
TM

3M products are available through the Volkswagen parts system, in the and through, local 3M
Consult your parts department for ordering.

TM

Distributors in.

Page 22 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin

Warranty
Information only.

Required Parts and Tools
Description

Part Number

Unit Size

Units/std pkg

MMM039061 DSP

16 oz

6

MMM006064 DSP

quart

6

MMM006065 DSP

1 gallon

4

MMM039062 DSP

16 oz.

6

MMM006068 DSP

quart

6

MMM006069 DSP

1 gallon

4

MMM039000 DSP

16 oz.

4

Car Wash Mitt

ZAW911380

1

1

All Purpose Cleaner

MMM38350 DSP

1 gallon

1

MMM039526 DSP

10.5 oz.

123

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TSB/Document ID: V001502 2015780

Replacement Service Bulletin Number:

MFR Communication Date: 2015-05-21

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

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