NHTSA ID Number: 10122943
Manufacturer Communication Number: V601501 2019568
TSB/Document Date: 2017-11-08
Summary
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function). This document contains Warranty information for coverage, and informs of methods to to service the issue
Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
All (Except
Routan)
2009-2016
All
All
All
All
Condition
60 15 01 May 26, 2015 2019568 Supersedes T.B. V601401 dated March 26, 2014 to include additional
model/model year applicability and updated information.
Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function
Note:
DO NOT diagnose or replace any component(s) for this concern before performing the repair procedure as
explained in this bulletin.
The panoramic sunroof, regular sunroof or power sunshade cannot be opened/closed, only operates with manual
control, and/or the automatic operation does not function.
One or more of the following fault codes may be present in the 4F Central Electronics 2/Panorama Sunroof or
09 Central Electronics control module fault memory (location and fault codes vary depending on vehicle
model/model year, not all vehicles will set faults).
PQ35 Chassis Vehicles
DTC
Description
01512 005
Power Sunroof Control Module, No or incorrect
basic setting / adaptation
02907 005
Roof Shade Control Module, No or incorrect basic
setting / adaptation
MQB Chassis Vehicles
DTC
Description
B13C654
Power Sunroof Control Module, No basic setting
B13C754
Roof Shade Control Module, No basic setting
Page 1 of 5
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Technical Background
The sunroof or power sunshade’s initialization procedure (Basic Settings) may have been unintentionally activated
by the customer.
Explanation
When the sunroof or power sunshade is closed and the switch is held in the closed position for longer than 10
seconds (figure 1, -arrow E- or figure 2, -2-), the basic setting program of the sunroof/sunshade motor is initiated
and previous travel limits are lost.
If the basic settings are not fully restored (by performing the sunroof/power sunshade initialization procedure), fault
codes may set and the sunroof/power sunshade may no longer operate normally.
Tip:
Fault codes may not always be present, but the results of not completing basic settings are the same.
Emergency operation will still function without the basic settings stored.
Figure 1 (Sunroof control design may differ depending on
model/model year)
Figure 2 (Power sunshade control design may differ depending
on model/model year)
Page 2 of 5
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Production Solution
Not applicable.
Service
Perform the initialization procedure for the Sunroof or Sunshade
The customer can be instructed to perform the sunroof/power sunshade initialization procedure manually.
Note:
See Elsa Repair Manual Group 60 by vehicle model code for the correct procedure.
Initialization procedure will vary depending on vehicle model/model year.
The most common procedure is outlined below.
• Ignition switch must be on.
• The doors and rear lid must be closed.
• The sunroof rotary switch (if equipped) must be in the closed position.
1. Push/Pull the sunroof/sunshade switch toward the tilt closed/sunshade closed position and hold the switch in
this position for the entire initialization process.
2. If open, the sunroof/sunshade will now close without pinch protection!
3. During the adaptation process, the sunroof/sunshade will open and close on its own.
4. After the sunroof/sunshade closes again, the initialization process is complete and the switch can be released.
Tip:
During the adaptation process the sunroof/sunshade will first close and then re-open. After the sunroof closes
again, the adaptation process is complete. Do not release the switch until the sunroof/sunshade stops moving.
If the sunroof/power sunshade still does not function after the initialization process has been completed, or the
initialization process does not start, further diagnosis is required.
WARNING:
Pinch protection is turned off while performing the initialization process!
Pinch protection cannot prevent fingers or other body parts from being pressed against the edge of the
roof; injuries may result.
Always make sure that no one is in the way of the sunroof/power sunshade when it is closing.
Page 3 of 5
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
Information only.
Required Parts and Tools
No Special Parts required.
No Special Tools required.
Additional Information
Figure 3 (Sunroof control design may differ depending
on model/model year)
The sunroof only works when the ignition is switched ON.
The dial (Figure 3,-1-) opens the glass panel.
After the ignition is switched OFF, these functions are available until either the drivers or passenger door is
opened.
Opening the glass sunroof in the “comfort” position (Figure 3, -2-) prevents most driving noise, which may occur
when the glass is opened completely. The glass sunroof may be tilted and closed by pulling or pushing the rotary
switch.
The sunroof is equipped with a closing force limiter in the area of the window. When an obstruction is met during
closing sequence, the roof opens again by itself.
There is also an emergency close function. If there are problems with closing the sunroof, it can be forced close by
pulling on the back end of the dial. The rotary switch must be in the “sunroof close” position.
For the emergency close function the closing force limit is deactivated.
The motor for the sunroof has over-heat protection, which activates under different conditions. After the sunroof
motor has cooled down, it can be operated again.
If there is a malfunction in the sunroof electrical system, the sunroof can be moved manually by a hex wrench.
Page 4 of 5
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 5 of 5
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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TSB/Document ID: V601501 2019568
Replacement Service Bulletin Number:
MFR Communication Date: 2015-05-26
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY:SUN/MOON ROOF ASSEMBLY
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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