Audi of America, Inc.

Audi of America, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
+1 248 754 5000
www.audiusa.com

Date:

November 2012

To:

All Audi Dealers, General Managers, Service Managers, Sales
Managers, Parts Managers and Warranty Administrators

From:

Audi Product Compliance

Subject:

Upcoming Update 97Y7
Model Year 2013 Audi A6, S6, A7, A8, Q5
Vehicle Departure Deactivation and EPB

This communication is to inform you of Update 97Y7.
What vehicles are affected?
There are 4,329 Audi vehicles affected in the U.S. by this Update.
Of the affected vehicles, the following are in dealer inventory:
New Vehicle Inventory: 4,329
What is the issue?
This Update is being proactively released to adjust the vehicle departure
deactivation and the electromechanical parking brake functionality.
What does the repair procedure involve?
Update the adaptation of the Comfort System Central Control Module, J393.
Owner’s Manual Insert Allocation
An owner’s manual insert is required for certain vehicles included in this Update.
Refer to the Update bulletin for details on which vehicles will require an insert.
An allocation for vehicles in your inventory has been sent to each dealer and will
arrive at your dealership on Wednesday, November 14th. The package will be
addressed to whoever normally receives packages from the Audi Tech
Literature Portal. If you require additional inserts, consult the Update bulletin for
instructions how to obtain more.
When will the Update be available?
This Update will be visible in ElsaWeb and ServiceNet on November 15, 2012.
Please refer to the ElsaWeb Campaign/Action screen for confirmation of
whether the update applies to each specific vehicle. Additionally, this Update is
posted on ElsaWeb and ServiceNet for additional information and complete
repair instructions.

97Y7 11152012

Consistent with general Audi corporate policy governing Updates, Audi is not
notifying consumers. (Updates differ from recalls and service actions;
consumers are notified in writing of recalls and service actions.) Each vehicle
should be completed when it is in to the dealer for maintenance or any other
service visit. Dealer stock vehicles cannot, however, be delivered to
consumers until the Update is completed.
To identify any vehicles in your inventory that are affected by this Update,
please run the “New and CPO Inventory Open Campaign/Action Listing” report
from the AIM system.
Please ensure that every affected vehicle gets the update before delivery to
consumers. Your effort is integral in reaching the highest quality expectations of
Audi customers.
Thank you for your cooperation and assistance in this important matter.