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NHTSA ID Number: 10122763

Manufacturer Communication Number: A941295 2029782-

TSB/Document Date: 2017-11-08


Summary

Supersedes Technical Service Bulletin Group 94 number 12-78 dated June 4, 2012. A ? bulb out? warning is active in the instrument cluster?s Driver Information System (DIS) display and one or both of the rear side marker lights are burnt out. Moisture and debris can enter into the lower taillight housing causing one or more of the bulbs to burn out.


Technical Service Bulletin
94 Rear side marker light inoperative in lower rear bumper
94 12 95 2029782/2 October 25, 2012. Supersedes Technical Service Bulletin Group 94 number 12-78 dated
June 4, 2012 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

Q5

2010-2013

All

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised Service and Required Parts and Tools for clarification

1

6/4/2012

Original publication

A “ bulb out” warning is active in the instrument cluster’ s Driver Information System (DIS) display and one or
both of the rear side marker lights are burnt out.

Figure 1. Rear side marker lights.

Technical Background
Page 1 of 4
© 2012 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
Moisture and debris can enter into the lower taillight housing causing one or more of the bulbs to burn out.

Production Solution
Not applicable.

Service
Please visually inspect both lower taillight housings for any damage as they sit installed on the vehicle. If no
damage caused by outside influence can be found, then please proceed as below.
1. Uninstall both lower rear taillight housings.
Inspect the lens for any separation around the
red, reflecting edge of the taillight lens (Figure 2).
Separation will take the form of a red color shade
change along the seam. It may look more opaque
than the rest of the perimeter.

Figure 2. Taillight Lens separation.
2. If there is any separation at all, then please replace the complete taillight housing. Keep the good
bulbs and any wiring, and only replace the housing and any burnt out bulbs. Wipe all original, intact
bulbs with alcohol prior to install, keeping any foreign matter, grease, oil from hands, etc. off of the
bulbs.
Inspect the bulb holders for corrosion and debris. Repair and clean as necessary.

Page 2 of 4
© 2012 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
Warranty
Claim Type:

Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.

Service Number:

9431

Damage Code:

0010

Labor Operations:

(2x) Taillight remove and reinstall

9431 2000

20 TU

Inspect and clean taillight housing

9431 9999

10 TU

GFF

0150 0000

Time stated on

Diagnostic Time:

diagnostic
protocol (Max 40
TU)
Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

0121 0004

10 TU

Technical diagnosis at dealer’ s discretion
(Refer to Section 2.2.1.2 and AudieBay logo Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2029782/2

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures

Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Page 3 of 4
© 2012 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
Required Parts and Tools
Part Number

Part Description

Quantity

8R0945095B

Taillight (Left Lower)

As needed

8R0945096B

Taillight (Right Lower)

As needed

N 0177522

Taillight bulb, outer side marker. 3 Watt

1 per housing

Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.

Page 4 of 4
© 2012 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

1

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TSB/Document ID: A941295 2029782-

Replacement Service Bulletin Number:

MFR Communication Date: 2012-10-25

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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