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NHTSA ID Number: 10122747

Manufacturer Communication Number: AVT-12-24

TSB/Document Date: 2017-11-08


Summary

Supersedes AVT-11-20 due to addition of ODIS Service to software reinstallation section. As of July 2010, Microsoft no longer supports the Windows 2000 operating system. As a result, all VAS 5051B in service must be upgraded to Windows XP. Use VAS 5051B Recovery DVD V2.0 to upgrade the operating system from Windows 2000 to Windows XP, and also to recover the operating system if subsequently corrupted. These instructions were validated using US/CDN market devices and software. The various operating manuals included with diagnostic software may contain information that is not applicable to the US/CDN market. For system recovery etc., the instructions provided here take precedent.


Service Information
VAS Tester

Number: AVT-12-24

Subject: VAS 5051B Recovery DVD V2.0 - Windows XP®
Installation and Recovery Instructions

Date: Oct. 22, 2012

Supersedes AVT-11-20 due to addition of ODIS Service to software reinstallation section.

1.0 - Introduction
®

As of July 2010, Microsoft no longer supports the Windows 2000 operating system. As a result, all VAS
®
5051B in service must be upgraded to Windows XP .
®

Use VAS 5051B Recovery DVD V2.0 to upgrade the operating system from Windows 2000 to
®
Windows XP , and also to recover the operating system if subsequently corrupted.
These instructions were validated using US/CDN market devices and software. The various operating
manuals included with diagnostic software may contain information that is not applicable to the US/CDN
market. For system recovery etc., the instructions provided here take precedent.
If you requires assistance contact AudieBay logo Diagnostic Tester Software Support at 1-888-896-1298.
ATTENTION!
 These upgrade / recovery instructions are specific to VAS 5051B diagnostic consoles ONLY.
Do not use the 5051B Recovery DVD V2.0 on other any other VAS diagnostic device!

The upgrade described here can only be performed on VAS 5051B with minimum 1GB RAMeBay logo.
Attempts to perform this upgrade on units with 512MB RAMeBay logo will return an error message! For
information on identifying installed memory and memory upgrade options, refer to Service
Information document title: VAS 5051B Memory & Windows XP Upgrades in the Workshop
Equipment – VAS Tester section of ServiceNet.

During the installation / recovery process described here, all data on hard drive C:\ is erased. If
possible, finalize all stored diagnostic sessions and transmit all saved diagnostic protocols prior to
recovery.

Notes:
 This procedure should be performed by an experienced user or IT professional.
 Please read this entire document before performing operating system installation/recovery.
 Heed all prerequisite requirements and notes, and follow all instruction steps (including instruction
steps cross-referenced in other documents posted on ServiceNet).
 Perform this procedure in an area that is quiet, clean and without distraction or interruption.
 We recommended a printed copy of these instructions be used during the recovery process.
 Allow approximately 2 hours to complete the installation / recovery and software reinstallation
procedure.
 Perform this procedure with the diagnostic console power supply adapter cable plugged in.

Page 1 of 5

ver1.3

© 2012 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
2.0 - General Information
This document does not contain the additional, step-by-step setup, software installation and configuration
instructions needed to put the device back into service. These instructions are located in existing Service
Information documents posted on ServiceNet. Use a dealership PC or laptop connected to a printer to
access the document titles specified in Section 4.0.
If a malfunctioning CD/DVD drive prevents running the recovery DVD as described below, contact
Siemens at 1-800-215-1646 and inquire about a hardware repair / replacement.

3.0 – Windows XP® Installation / Recovery
3.1 – Preparation
Media Required:

Ordering Number:

VAS 5051 Recovery DVD V2.0

K02.5001.32.21

Current VAS-PC Base CD

Refer to ServiceNet for current version

Current AudieBay logo Brand DVD

Prerequisites:




VAS 5051B with minimum 1GB RAMeBay logo.
Pending/saved diagnostic logs transmitted. Saved documents and files backed-up where applicable.
Power adapter plugged in to A/C outlet. Do not attempt upgrade / recovery on battery power alone!
Network / Ethernet cable disconnected.

1. Turn on the console and launch the VAS-PC application. If performing a system recovery where the
console cannot boot to the Windows desktop, skip to Section 3.2.
2. Select the Administration function.
3. From the upper right portion of the information header, note the Importer Number, Dealership
Number and Equipment Number, and record in the spaces provided:
Importer Number:

Equipment Number:

Dealer Number:
4. Shut down VAS-PC.

3.2 – Run Recovery DVD
1. Insert VAS 5051B Recovery DVD V2.0 in CD/DVD drive.
2. Press and hold the On/Off button until the console turns off. Then briefly press the On/Off button again
to boot from the DVD. (The installation process starts automatically. Existing programs and files are
®
erased, the hard drive is reformatted and Windows XP is installed).
Various information messages appear during the process. No action is required until the following
message appears:
End of installation
Remove the CD-Rom and switch the power off
3. Remove Recovery DVD from CD/DVD drive and turn off console with On/Off button.
Page 2 of 5
© 2011 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
3.3 – Set Regional and Time Settings
1. Briefly press the On/Off button on the console. If a restart message appears, allow the device to
automatically restart or restart manually as applicable.
2. When the Windows desktop reappears, go to Start > Settings > Control Panel
3. Select Regional and Language Options
4. In the Regional Options tab, Standards and formats section, select English (United States) from
the dropdown menu.
5. In the Locations section, select United States from the dropdown menu.
6. From the Languages tab, select the Details button.
7. In the Default input language section, select English [United States] - US from the dropdown menu.
8. Click Apply / OK
9.

Select the Advanced tab.

10. Select English [United States] from the dropdown menu.
11. Click Apply / OK
12. From the Control Panel menu, select Date and Time
13. Set the Date, Time, Time Zone and Daylight Savings settings as applicable to your location, and
click Apply / OK.
14. Restart the device. Go to Start > Shut Down > Restart.

4.0 – Additional Setup & Diagnostic Software Installation
The following subsections describe additional setup needed prior to placing the device back into service.
Locate and follow the step-by-step setup, software installation and configuration instruction documents
posted in the Workshop Equipment > VAS Tester or ODIS Service > Service Information sections of
ServiceNet. Use a dealership PC or laptop connected to a printer to access the documents specified in
Sections 4.1 and 4.4 below.
If a referenced document does not appear under the current calendar year listing, look in the previous
calendar year list or enter the document title in the SEARCH function of ServiceNet.

4.1 – Set Computer Name
Refer to VAS Tester – Service Information document title: VAS Diagnostic Device Computer Name
Builder. Use the information recorded in Step 3.1.3 above.

4.2 – Network Configuration
For dealership networks using DHCP for Internet access, no configuration is necessary (default setting in
console is DHCP). Proceed with Netviewer installation below.
For dealership networks using Static IP configurations for Internet access, the configurations must be
renewed after installation/recovery. Ask your dealership IT professional for details and assistance. If you
are unsure of the type of network configuration used, contact the AudieBay logo IT Service Desk at 1-866-8923375.
Page 3 of 5
© 2011 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.3 – Netviewer Installation
Prerequisite:

Diagnostic console is able to connect to internet in order to logon to ServiceNet (DHCP, or static IPs
enabled as per Section 4.2).

1. Connect network/Ethernet cable to console.
2. Launch Internet Explorer and logon to ServiceNet.
3. Navigate to the Workshop Equipment > VAS Tester > Software section.
4. Right click / select the link: Netviewer one2one – Telediagnosis Software.
5. Save file to Windows desktop.

4.4 – Reinstall and Configure Diagnostic Software
4.4.1 – Reinstall and Configure VAS-PC Base & AudieBay logo Brand Software
1. In the Workshop Equipment > VAS Tester > Software section, refer to document title: Current VASPC Software Versions
2. Note the latest current VAS-PC Base and AudieBay logo Brand software versions and disc ordering numbers
from the software version document.
3. Navigate to the Workshop Equipment > VAS Tester > Service Information section.
4. Refer to the VAS Tester - Service Information document title that covers the installation of the latest
VAS-PC Base software version. Example: VAS-PC Base V19.01.XX Installation Instructions.
5. Retrieve the latest VAS-PC Base and AudieBay logo Brand version discs noted above from your VAS-PC disc
library, and perform the Base installation and configuration, as well as AudieBay logo Brand installation steps as
specified in the VAS-PC Base installation instructions.
4.4.2 – Reinstall ODIS Service Software & Security Certificate
Notes:
 Reinstallation of ODIS Service after system recovery requires reinstallation of the device-specific
license and security certificates that were requested, saved and installed during the initial ODIS
Service installation process.
 When instructed buy the documentation, retrieve and install the saved, device-specific license and
certificate files from either the original or backup USB flash drive.
1. Navigate to the Workshop Equipment > ODIS Service > Service Information section.
2. Refer to ODIS Service – Service Information document titles:

ODIS Service Installation Phase 2 – Software Installation & Configuration Instructions

ODIS Service Installation Phase 3 – Security Certificate Request & Installation Instructions

3. Retrieve the latest ODIS Service installation DVD version and perform the software installation,
configuration, and security certificate request and installation steps as specified in the above
instructions.
Page 4 of 5
© 2011 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.5 – Import GeKo Certificate
System recovery erases all data on the C:\ drive, including the previously-imported VAS GeKo security
certificate. After system recovery, and prior to performing immobilizer adaptations etc., a replacement
certificate must be imported.
Prerequisites:






Network configuration performed and Netviewer installed as per Section 4.2.
Latest VAS-PC Base & Brand versions installed as per Section 4.4.1.
VAS 5054A Bluetooth & EDIC configurations successfully performed as per Section 4.5.
Console powered up to Windows desktop and Ethernet cable connected.

If the Equipment Number was previously recorded as per Step 3.1.3, skip to Step 4 below.
If system recovery was done and it was not possible to record the Equipment Number, proceed as
follows:

1. From the windows desktop, start the VAS-PC application.
2. Select the Administration function.
3. From the Administration header, record the six digit Equipment Number:
Equipment Number:
4. Contact the AudieBay logo IT Service Desk at 866-892-3375
5. Inform the IT Service Desk consultant that system recovery on a VAS diagnostic device was
performed, and request their assistance with importation of a new GeKo security certificate.
6. Provide the VAS model designation and Equipment Number (recorded above) to the IT Service Desk
consultant when prompted.
Note:
On VAS 6150 and VAS 6150A with Panasonic Model No, CF-52R, the Service Desk consultant may
inquire on the VAS 5054A device number which was used as the Equipment Number prior to the
installation of Base V19.

4.6 – Reinstall Anti-Virus Software (where applicable)
Reinstall anti-virus software as per your dealership’s IT policy where applicable.

Page 5 of 5
© 2011 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.

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TSB/Document ID: AVT-12-24

Replacement Service Bulletin Number:

MFR Communication Date: 2012-10-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

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