Audi of America, Inc.

Audi of America, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
+1 248 754 5000
www.audiusa.com

Date:

December 07, 2012

To:

All Audi Dealers, General Managers, Service Managers, Sales
Managers, Parts Managers and Warranty Administrators

From:

Audi Product Compliance

Subject:

Update 93A2
Model Year 2013 Audi Q5 Hybrid
Hybrid Battery Management

This communication is to inform you of Update 93A2
What vehicles are affected?
There are 37 Audi vehicles affected in the U.S. by this Update.
Of the affected vehicles, the following are in dealer inventory:
New Vehicle Inventory: 12
CPO Inventory: 0
What is the issue?
The energy management of the high-voltage battery has been optimized for
Audi hybrid vehicles manufactured within a specific period.
What does the repair procedure involve?
Update the battery management software to the latest level.
When will the Update be available?
This Update will be visible in ElsaWeb and ServiceNet on or about December
11, 2012.
Please refer to the ElsaWeb campaign/action screen for confirmation of whether
the update applies to each specific vehicle. Additionally, Update 93A2 is posted
on ElsaWeb and ServiceNet for additional information and complete repair
instructions.
Consistent with general Audi corporate policy governing Updates, Audi is not
notifying consumers. (Updates differ from recalls and service actions;
consumers are notified in writing of recalls and service actions.) Each vehicle
should be completed when it is in to the dealer for maintenance or any other
service visit. Dealer stock vehicles cannot, however, be delivered to
consumers until the Update is completed.
To identify any vehicles in your inventory that are affected by this Update,
please run the “New and CPO Inventory Open Campaign/Action Listing” report
from the AIM system.

93A2 121012

Please ensure that every affected vehicle gets the update before delivery to
consumers. Your effort is integral in reaching the highest quality expectations of
Audi customers.
Thank you for your cooperation and assistance in this important matter.