NHTSA ID Number: 10122647
Manufacturer Communication Number: Elsa Newsletter
TSB/Document Date: 2017-11-08
Summary
This document is an overview which covers: - Populating ElsaPro Service Personnel List - Technical Bulletins - Pending Service Solutions - Tech Tips - Campaigns - Updates - Suggestions
A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter
section in the Technician References menu.
Edition 112: November 17, 2014
Content
MY11–MY13 Routan
TIPM Module
Replacement: Important
Installation Instructions
Populating ElsaPro
Service Personnel List
Technical Bulletins
Pending Service
Solutions
Tech Tips
Campaigns
Updates
Suggestions
MY11–MY13 Routan TIPM Module Replacement:
Important Installation Instructions
New TIPM part numbers released with modified software.
Model Year
New TIPM Repair Kits
2011
7B0998049B
2012
7B0998049
2013
7B0998049A
The TIPM module replacements for MY11–MY13 have a new software modification that requires
the wiring to be modified for the turn signals.
Each kit will contain instructions on how to modify the wiring. You can also reference TT
2038940 for modification instructions.
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Populating ElsaPro Service Personnel List
Dealer Service Personnel
In ElsaPro, searching for existing jobs is now easier with the addition of service advisor and
service technician names in the Service Personnel list.
To populate this list with the names of service advisors, service technicians, and other service
roles in the dealership, please contact your dealer’s IT administrator. Refer to the “Populating
ElsaPro Service Personnel List Job Aid” document on ServiceNet under Technician
References>ElsaPro Job Aids.
Extranet Administrators
To enable the Service Personnel list to be populated, select the “ElsaPro-Service Personnel”
checkbox for each applicable user in the UDE Access Administration screen. It may take up to 24
hours for the names to appear in the Service Personnel list in ElsaPro. Refer to the “Populating
ElsaPro Service Personnel List Job Aid” document on ServiceNet under Technician
References>ElsaPro Job Aids.
Technical Bulletins
15 14 05 - 2038672 Supersedes Technical Bulletin V151404 dated October
31, 2014 to include model year 2013 applicability and revise the parts table.
MIL ON, DTCs P0300, P0302, P0304 or P0306 Stored in ECM Fault Memory
Model(s)
Year
Routan
Eng. Code Trans. Code
2011–2013 3.6L (CJRA)
All
VIN Range
From
VIN Range
To
All
All
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon
further investigation the Technician may find that any the following Diagnostic
Trouble Codes have been set:
P0300 - Multiple Cylinder Misfire
P0302 - Cylinder 2 Misfire
P0304 - Cylinder 4 Misfire
P0306 - Cylinder 6 Misfire
Tip:
wiTECH™ SOFTWARE LEVEL MUST BE AT RELEASE 13.04.7 OR HIGHER
FOR THIS BULLETIN.
StarMOBILE™ SOFTWARE LEVEL MUST BE AT RELEASE 10.01 OR HIGHER
FOR THIS BULLETIN.
Production Solution: Cylinder Head improvement MY2014
57 14 05 - 2038887
Corrosion on the Fold of the Front Inner Door
Model(s)
Year
Eng.
Code
Trans.
Code
VIN Range
From
VIN Range
To
Golf, Jetta
Wagen
2000–
2006
All
All
All
All
Corrosion under the door fold in the area of the extra seal and the Poly Vinyl
Chloride (PVC) foil.
Production Solution: No production change required.
Pending Service Solutions
No new Pending Service Solutions this week.
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Tech Tips
26-14-02 Sensor Reset Procedures
Model(s)
Year
Eng.Code
Trans.Code
Jetta/Jetta Sportwagen, Golf,
Passat-Oxygen
2009–2015
All
All
For 2009-2014 vehicles with engine codes CJAA or CBEA:
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's
41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to
drive the car 4 miles to get them to reset to 0). Also a key cycle may be required for
values to reset. This forces the ECM to re-learn the O2 sensor adaptation. Once
MVB 41/4 and 136/4 read 0, re-connect the O2 sensors, road test and recheck
for faults.
For 2012-2015 vehicles with engine codes CKRA, CVCA or CRUA:
Advised tech to go to control module OBD, DTC memory, clear all OBD DTC's
and then select basic settings," Reset oxygen sensor learned values". Road test and
reevaluate for any concerns.
45-08-02 Fault Code 02543 000 Present in ABS
November 7, 2014: Update to information.
Model(s)
Year
Eng.Code
Trans.Code
Passat
2008>
All
All
Fault code 02543 000 “Brake Vacuum Sensor no Display” may be encountered in
the ABS module. This may be caused by the hydraulic brake boost function (HBV) in
adaptation value 61 being turned off (value = 0). All Passat Wagons (including
4motion) and 3.6L equipped sedans with front drive should have this function
turned on (value = 1). Change the adaptation value and verify the fault has
cleared. Additionally, it may be necessary to lock the vehicle and allow the modules
to go to sleep to clear the fault.
45-09-03 DTC 01309 008 “No Communication with -J500-” is Stored in the
ABS/ESP Module Only
November 14, 2014: Update to information.
Model(s)
Year
Eng.Code
Trans.Code
Passat, CC, EOS, Rabbit, GTI,
Jetta, Tiguan
2005–2015
All
All
Beetle, Beetle Convertible w/
Electro – Steering
2012–2015
All
All
If, after replacement of the steering rack, fault code 01309 008 is set in the
ABS/ESP module only, follow the test plan in GFF for Driver Steering
Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the
fault, follow the direction below using Vehicle Self Diagnosis in Address Word 44 Steering Assistance:
1. For 2009-2015 Jetta, Rabbit/Golf, GTI, 2012-2015 Beetle, Beetle
Convertible, Passat (Access Code 40975).
• Address Word 44, adaptation channel 3, set value to 2 to activate the
DSR.
2. For CC, Tiguan, 2006-2014 Passat, Passat Wagon (Access Code 51514)
• Address Word 44, adaptation channel 3, set value to 1 to activate the
DSR.
3. All cars prior to MY 2009 with electromechanical power steering (per
Technical Bulletin Instance number 2011516 / V480601 or later).
• Address Word 44, adaptation channel 3, set value to 0 to activate the
DSR.
Note: The access code login is not always necessary to change the adaptation bit.
91-14-05 Turn Signals Will Not Activate after TIPM Replacement
Model(s)
Year
Eng.Code
Trans.Code
Routan
2011–2013
All
All
The replacement Totally Integrated Power Module (TIPM) contains revised software
that changes the TIPM operation and alters the front exterior lighting of the vehicle.
The vehicle wiring may need to be modified to maintain turn signal operation.
Tip: Each repair kit comes with modification instructions.
92-14-04 Rear Washer Jet Leaks / Drips After Use
November 7, 2014: Update to information.
Model(s)
Year
Eng.Code
Routan
2015
All
Trans.Code
For the A7 Golf with a rear washer nozzle leaking after use (Installed in the high
mount brake lamp housing). An updated washer nozzle is now available. Replace
with 5G0-955-993 or the latest ETKA supersession for this part number available.
91-14-04 Entertainment Center MDI Cables
November 14, 2014: Update to Information.
Model(s)
Year
Eng.Code
Trans.Code
(A7) Golf/GTI
2015
All
All
For the A7 Golf/GTI the MDI cables are not the same as the ones used in the A6
Platform. Below you can see it is easy to tell the difference. If the vehicle is found to
have a white collar cable, the correct cable will need to be used. Refer to ETKA for
the correct cable needed depending on the device being used.
Note: These cables are no longer provided from the factory with MY15 vehicles
produced after 6/31/2014.
Campaigns
No new campaigns this week.
Updates
No new updates this week.
Suggestions
Please send comments or suggestions to: vwoa.workshopinformation@vw
.com
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© 2014 Volkswagen
of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted
to other sites, without the prior expressed written permission of the publisher.
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TSB/Document ID: Elsa Newsletter
Replacement Service Bulletin Number:
MFR Communication Date: 2014-11-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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