Warranty Policies and Procedures Bulletin
Audi Warranty

Number: AWA-17-08

Subject: Sales Preparation Program for New, Unused, Unsold
Date: Apr 11, 2016
Model Year 2015 Audi A3 2.0L TDI Vehicles in
Dealer Stock
Dealers: U.S., Puerto Rico

This document modifies the
Audi Warranty Policies and
Procedures Manual.

New, unused, unsold Model Year 2015 Audi A3 2.0L TDI vehicles in dealer stock may require additional
attention prior to retail sale.
To support dealers in preparing these vehicles for sale, and to ensure a positive customer delivery
experience, Audi is offering a sales preparation program that allows dealers to prepare these vehicles
before sale (within certain parameters).
Service Instructions
Note that the information in this bulletin can also be found in Technical Service Bulletin 2047471: Sales
preparation program for new, unused, unsold MY2015 A3 TDI.
Step 1:
►
►
►

Perform Campaign 23T4 emissions modification.
Ensure IN-FORM tool is properly utilized for approved emissions modification. The IN-FORM tool
can be accessed here: https://tdi-inform.track360.com/
Not using the IN-FORM tool to properly document and validate the modification will stop the
processing of payment for your dealership even if the modification has been completed.

It is critical to ensure that all six components included in the 23T4 Emissions Recall Circular Appendix
A – Requirements for Vehicles within “New” Inventory are applied to the vehicle. Please refer to the
latest 23T4 Emissions Recall Circular for more information on the additional requirements.

Step 2:
►
►

Review/perform items listed below. Note that repair authorization is not required for these items.
See Inventory Vehicle Extended Inspection/Maintenance Form (attached) for all required
inspection items.
REVIEW ITEMS
• Perform vehicle detail
• Check and replace (if necessary) wiper blades
• Perform oil change with filter

©2017 Audi of America

Page 1 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

Warranty Policies and Procedures Bulletin
•
•
•
•
•
•
•
•

Replace pollen filter
Perform complete brake fluid flush
Replace fuel filter
Add diesel fuel (maximum $12.00)
Test battery using Midtronics Tester, replace if necessary
Multi Point Inspection
Test drive vehicle for 10 miles to check for other issues
Ensure that Inventory Vehicle Extended Inspection/Maintenance Form is completed. The form
must be completed and signed, and must remain with the vehicle repair order.

Step 3:
►

Review/repair the following components, if needed, based on the results of the test drive. Note
that authorization to repair/replace these components is required before proceeding with the sales
preparation services.
•

Brakes: If brake vibration/noise is present after road test, perform TSB 2022584. If necessary,
replace brake pads/rotors on affected axle(s).

•

Tires:

If tire vibration is present after road test, set all tire pressures according to the owner’s
manual based on customer requirements (normal vs. full load). Extend road test for an
additional 10 miles at various speeds (as noted on Inventory Vehicle Extended
Inspection/Maintenance Form) and re-check for vibration. Some tires require longer test
drives to eliminate temporary flat spots. Raise the vehicle on a lift/hoist immediately
after the test drive to check the balance and RFV before the tires cool down again. If
vibration is still present, replaced affected tire(s).

►

To request authorization to repair/replace tire or brake components, send an email to
AudiWarranty@audi.com with supporting documentation for the replacement of brakes/tires.

►

Dealers should be prepared to provide documentation of 30-day inventory maintenance services,
as it may be requested.

Step 4:
►

If additional issues related to improper vehicle storage/maintenance are found with the paint,
wiring, or other components, it is the responsibility of the dealer to repair these items. Repairs for
non-manufacturer defects will not be reimbursed.

►

Note that all vehicles must be inspected by a TFM before they are sold.

©2017 Audi of America

Page 2 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

Warranty Policies and Procedures Bulletin
Claim Coding
For Step 1:
Claim according to Campaign 23T4 bulletin.
For Step 2:
Claim Type:

9SP

Service Number:

X130

Damage Code:

0010

Labor Operations:

Step 2 items without battery replacement

01010099

350 TU

Step 2 items with battery replacement

01010099

390 TU

Outside material : FUEL

Up to $12.00

Fuel:

Parts (as needed) :

Wiper Blades
Oil / Oil Filter
Pollen Filter
Brake Fluid
Fuel Filter
Battery

See ETKA for part numbers

For Step 3:
Claim Type:

9SP

Service Number:

X132

Damage Code:

0010

Labor Operations:

See ElsaPro for applicable labor operations. Note that labor operations for
diagnosis and/or test drive are not permitted.

Parts (as needed)

Outside material : TIRES

Must be identical to original

Brake pads/rotors

See ETKA

Questions or concerns may be directed to Audi Warranty at 866.677.2834 or AudiWarranty@audi.com.

Information in this bulletin is Warranty policy. All warranty claims must be submitted in accordance with the most recent edition
of the Audi Warranty Policies and Procedures Manual. Claims are subject to review and/or audit by Audi Warranty.
©2017 Audi of America

Page 3 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

Inventory Vehicle Extended Inspection/Maintenance Form

Stock Number:

Dealer Number:

R.O. Number:

VIN Number:

Mileage In:

Mileage Out:

Technical Inspection – Pre-Test Drive

□ Transport mode deactivated
□ Campaign 23T4 (including Appendix A) must be performed
□ Check vehicle interior condition
□ Visual inspection of vehicle body
□ Check and adjust tire pressure to specification
□ Check engine oil level
□ Check fluid level (brakes and coolant)
□ Check and adjust wheel bolt torque, if needed

Road Test – 10 Mile Minimum

□ During road test, add diesel fuel (up to $12.00)
□ Drive vehicle to check for potential tire flat spots
□ Observe proper driving characteristics of vehicle (look for noise, vibration, pulling)
□ If, after 10 miles, abnormal driving characteristics are still present, extend test drive for additional 10 miles

Technical Inspection – Post-Test Drive

□ Perform battery test with midtronics. Keep battery test results with repair order.
□ Visually inspect vehicle undercarriage (brake lines, exhaust, steering, bushings)
□ Check for debris and clean plenum area, under hood, and sunroof drains
□ Perform all outstanding campaigns/updates
□ Perform other items listed under REVIEW ITEMS (wipers, pollen filter, etc.)

I certify that all operations have been completed and that this vehicle has been prepared in accordance with Audi
procedures and quality standards. (Attach this checklist to the repair order).

□ All product updates have been checked - Dealer
□ 30-day maintenance process has been re-initiated (if vehicle is returning to dealer stock)
Technician Signature:

Date: