PERFECT DELIVERY INSPECTION (PDI)

2015

A8/A8 L/A8 W12/S8/A8 L TDI
Client

Stock No.

Audi Delivery
Guidelines

Delivery Date

VIN

Pre-Delivery
Ensure Final Vehicle Quality Inspection Is Completed
 Enroll customer in Audi connect Services
(http://MyAudiconnect.com)(if equipped and Audi connect
Request to Initiate Services and T-Mobile T&C are signed) (USA
ONLY)
 Deactivate the connection prompts for the online services (TEL
function button > Settings > Connections > Data Connection >
select Without request) (USA ONLY)

 Inspect exterior for damage, dings, dents and surface scratches
 Check interior for cleanliness, grease marks and damage.
Repair all defects prior to customer delivery
 Verify vehicle is equipped as specified and all accessories are
installed
 Check front/rear floor mats are locked in

Customer Priority Topics
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today? ______________________________________

Priority Delivery Topics

Personalize Vehicle Settings

 Audio and Entertainment
System Controls

 Bluetooth: Connect customer’s Bluetooth phone and assist in copying and accessing
phonebook entries. Ensure connection will occur automatically upon re-entry if desired.
Refer to www.audi.com/bluetooth for compatible phone list. Click on appropriate country

 HVAC (Heating, Ventilation,
Air Conditioning) Controls

 Adjust mirrors, seats, and steering column to customer preference

 Navigation System

 Assist with radio station presets

 Memory Seats

 Show how to connect iPod/MP3. Demonstrate AMI, SD cards and Aux-in jack (if equipped)

Bluetooth Capability

Voice Controls

 Pair the customer’s phone with the vehicle

 Demonstrate the voice command feature (i.e., accessing
“Help,” dialing a phone number, calling a contact, using the
steering wheel voice command button, etc.)

 Demonstrate making a call via voice and steering wheel
commands
 Demonstrate how to answer, ignore and end calls
 Demonstrate dialing from directories/phonebook/call lists
(received, missed, dialed calls)
 Refer to www.audi.com/bluetooth for compatible phone list.
Click on appropriate country

 Have the customer complete the speech training to allow the
Voice Recognition System to learn and adapt to the customer’s
voice (Main Menu > Setup MMI > Voice Recognition > Individual
Speech Training)
 Radio station, CD/DVD, or Jukebox

 Demonstrate conference calling (enable in the MMI under
Telephone > Call Options menu)
Effective 4-14-2014-US
Version 1.0

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PERFECT DELIVERY INSPECTION (PDI)

2015 A8/A8 L/A8 W12/S8/A8 L TDI| Audi Delivery Guidelines

Client

Stock No.

Delivery Date

VIN

Introduce MMI Navigation System

Media Overview

 Review the MMI controls and basic functionality (buttons:
function, on/off, arrow control, and back)

Radio (AM/FM/SAT)

 Input letters, numbers, symbols, add a space, delete a character
 Moving a map and adjusting the sound distribution
Audi connect (USA ONLY)
 Activate services prior to customer arrival and provide overview
of features
 Ensure customer has requested activation of Audi connect
• Explain the purpose of setting up a myAudi account at
my.audiusa.com/Audiconnect
• Explain trial period for Audi connect and how to extend
service
• Explain Wi-Fi hotspot capabilities
Have the customer set up their Wi-Fi password Via TEL >
Settings > Wi-Fi Settings > Select “Password.” Ask the
customer to enter an easy way to remember the password
of at least 8 characters. Then Select “Apply settings” to
save it
 Point out that the Audi connect Brochure (located in the glove
box) contains additional information for customer review after
delivery
 Show traffic reports (via your 4 year SiriusXM subscription), fuel
updates, weather information, and real-time news feeds

 Show how to program preferred radio stations (press and hold
knob)
 Explain the scanning/tuning functions
 Walk the customer through the steps to program favorite radio
stations (press and hold knob).The customer should do this
with your guidance
 Show the customer the manual seek feature. Select the FM
Band > Functions. Turn control knob to Tuning/Channels and
press the knob.
 Explain the settings for the Bang & Olufsen® system (if
equipped)
 Explain to the customer that they have a 3 month free subscription to Sirius Satellite Radio and demonstrate how to get
to the satellite band. Show them the SiriusXM Satellite Radio
insert from the glove box, point out the station guide list, and
demonstrate presetting a station of their choice for them.
Audi Music Interface and CD/DVD Media
 Show the location of the AMI interface and standard iPod cable
 Explain the different available cable options for different media
(i.e. iPod, USB, Aux, etc)
 Explain CD/DVD loading/unloading
Jukebox – Hard drive
 Capacity (20 GB/up to 3,000 songs)

Navigation

 Supported file extensions and formats per MMI manual

 Show how to input an address and a POI as the destination
using the MMI and voice commands. (Use Online Destinations
if equipped with Audi connect)

 Demonstrate importing and sorting from SD Card/Retail Audio
CD. See owner’s manual for supported file formats and
maximum bitrates

 Show how to enter a stopover
 Demo how to “cancel” route guidance using voice commands
(“Cancel route guidance”) and the MMI (NAV > Destination >
Cancel)
 Show how to store a destination
 Show how to customize route “criteria” (e.g., avoid toll roads)
and “Settings” (e.g., 3D map and Map Orientation, and Google
Earth Mapping [with Audi connect services enabled])

Video Capability (MMI3G+)
 Demonstrate Video Playback using the SD media, Jukebox,
& DVD media
 Explain acceptable video formats
Rear Seats (if equipped with the following):
 Rear heated seats

 Show how to manipulate the map (zoom, scroll map area)

 Rear seat ventilation and massage

 Show how to repeat the last navigation announcement using
the iNav steering wheel button

 Rear seat lumbar and power adjustments

 Show how to set the power locking options in the MMI

 Rear seat entertainment system (RSE)

 Show how to set the ambient lighting in the vehicle interior

 Show how to turn the RSE on/off

 Explain Tire Pressure Monitoring System and how to reset in
the MMI

 Review the RSE controls

Effective 4-14-2014-US
Version 1.0

 Rear seat pass through

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PERFECT DELIVERY INSPECTION (PDI)

2015 A8/A8 L/A8 W12/S8/A8 L TDI| Audi Delivery Guidelines

Client

Stock No.

Delivery Date

VIN

Rear Seats (if equipped with the following) (continued):

Interior (continued)

 Show how to turn wireless headphones on/off

 Demonstrate valet function (ensure not activated) – refer to
OM for details

 Show how to use the control knob joystick function
 Show the location of the RSE DVD drive
 Review video playback information
Interior
 Demonstrate and explain Head-up Display (if equipped)
 Show seat, mirrors and steering column adjustments including exterior mirror tilt function. Advise exterior mirrors fold in,
make adjustments in the MMI
 Demonstrate seat positioning and memory settings using front
seat controls. Show how to adjust headrest in all different axis
directions
 Seat ventilation and massage – Front and rear (if equipped)
 Mention seatbelt movement
 Show how to activate heated mirrors and seat heating/
ventilation
 Demonstrate heated steering wheel operation (if equipped)
 Show integrated foot rest on back of front seats (if equipped)
 Show how to adjust comfort arm rest (longitudinal adjustment)
 Demonstrate sunroof operation
 Demonstrate power rear sunshade and rear side manual sunshades (if equipped)
 Demonstrate climate control functions (front and rear). Explain
“hi”/“lo” settings for faster heating and cooling
 Explain that the small red triangle puts the system into AUTO
mode and that it will automatically adjust the fan speed to
reach the temperature
 Multifunction steering wheel functions (toggle, scrolling, menu
button)
 Explain Star (*) button on the steering wheel (if equipped) – If
in the Preset Station List, press the * button to cycle through
presets. If in Station List, press * button to cycle through
station list.

 Show Homelink® location and setup
 Demonstrate cooled glove box
 “Passenger Side Airbag Off” light: Explain that it illuminates if
no occupant in passenger seat or if occupant is “out of
position”
In Car Video Tutorials
 Show the customer how to view the In Car Video Tutorials.
Select the Car function button > Owner’s Man. control button
and follow the prompts
 Point out these videos can also be viewed in the following ways:
• Via the USB launcher found in the “Quick Questions
& Answers Guide”
• Via www.auditechnology.com
• Via www.audiusa.com/help/video-tutorials
Exterior
 Demonstrate how to operate the power tailgate via the remote
control master key, driver’s door, and tailgate
 (If equipped with Keyless entry) Explain to the customer that
the vehicle is set from the factory to unlock only the door that
is approached. Show them in the MMI under vehicle settings,
where they can select their central locking preference and
adjust it to “all doors” if preferred.
 Show how to open fuel door – push / pull release (show AdBlue
fill – TDI only)
 Explain the misfuel inhibitor feature on the fuel tank (TDI only)
 Explain AdBlue and messages shown if AdBlue level is low or
empty (TDI only)
 Advise the customer to only use oil that meets Audi 502.00
standards
 Advise the customer that Audi recommends using Top Tier
Detergent Gasoline with a minimum octane rating of 91AKI
(95 RON)

 Explain wiper/washer system/rain sensor
 Review the Start-Stop-System information card with the
customer. Explain the system functionality (if applicable)
 Show how to set daylight savings time and time zone manually
 Driver info display/Trip computer: Explain toggle function via
“RESET” on stalk. Show the different tabs that will display
 Show how to access the Vehicle functions within each tab. Point
out the items which can be set via the MMI (e.g., time, miles
vs. km, etc.). Reset “Trip Comp 1 and 2” prior to delivery
Effective 4-14-2014-US
Version 1.0

Owner’s Documents
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
 Explain the USB launcher use
 ABS should insert their business card in the slots available next
to the USB launcher

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PERFECT DELIVERY INSPECTION (PDI)

2015 A8/A8 L/A8 W12/S8/A8 L TDI| Audi Delivery Guidelines

Client

Stock No.

Delivery Date

VIN

Owner’s Documents (continued)

Orientation Drive (continued)

 Explain the “text to phone” features for viewing tutorials on a
smart phone or at the Audi Technology website:
www.auditechnology.com

 Explain Audi side assist functionality (if equipped): Point out
the side assist button on the driver’s side door. Show how to
adjust the side assist light brightness in the MMI. Only works
at speeds over 19 mph (30 km/h)

 Owner’s Manual, MMI Manual and other manuals as equipped
 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery
 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Tire Warranty Booklet: Explain coverage from tire manufacturer
 License/insurance/registration/title (if applicable)
 24-Hour Roadside Assistance information; ask customer to
program number in their phone
 Provide Audi Care Information
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law (USA ONLY)

 Explain Audi active lane assist functionality (if equipped): Show
how to set the steering wheel vibration in the MMI. Show how
to activate the system with the button on the turn signal. Only
works at speeds of 40 mph (65 km/h) or more
 Explain Audi pre sense system with active safety system (based
on installed equipment)
 Explain the functionality of Audi braking guard and show how
to set in the MMI
 Demonstrate Tiptronic function
 Show how to set the electromechanical parking brake
 If equipped with front and rear park sensors, show the customer
how they can customize the volume through the MMI under
“Driver Assist>Parking Aid”.
End the orientation drive in the service write-up area

Orientation Drive
 Keyless Go: No ignition for key. Show how to start vehicle using
Start/Stop button. Discuss that foot must be on brake when
starting/stopping
 Activate and demonstrate navigation system with real-time
traffic
 Demonstrate operation of Audi parking system plus with rear
view camera and top or corner view cameras (if equipped)

Service Introduction
 Tour service department and introduce to Service Manager and
Service Consultant
 Set up first service appointment
 Ask customer if you can program service department’s phone #
in their phone

 Explain the High Beam Assistant functionality
 Explain Adaptive air suspension function
 Explain Audi drive select modes and how to select/change modes
 Night vision assistant: Show where the night vision assistant
button is located. Show how to adjust the various settings in
the MMI
 Explain the purpose of Start-Stop (fuel economy/CO2)
 Demonstrate the engine Start-Stop-System (on applicable
models)
 Explain what happens during start-stop system transitions
(feels and sounds)
 Show how to enable and disable the start-stop system
 Set the Start-Stop function to the customer’s preference
 Explain adaptive cruise control with stop & go function. Explain
the city auto e-brake feature

Effective 4-14-2014-US
Version 1.0

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PERFECT DELIVERY INSPECTION (PDI)

2015 A8/A8 L/A8 W12/S8/A8 L TDI| Audi Delivery Guidelines

Client

Stock No.

Delivery Date

VIN

Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.

Audi Brand Specialist Signature

Date

Would you like to schedule a Second Delivery?
 No

 Yes
Date

Time

By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations

Customer Signature

Effective 4-14-2014-US
Version 1.0

Date

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