NHTSA ID Number: 10122287
Manufacturer Communication Number: A441448 2030194-
TSB/Document Date: 2017-11-08
Summary
Supersedes Technical Service Bulletin Group 44 number 13-45 dated December 3, 2013. Steering wheel vibration and/or steering wheel oscillation at a speed range of 55 - 80 mph (88 - 128 km/h) on vehicles with very low mileage or at PDI. The condition does not result in any handling concerns or loss of vehicle control. Vehicles have original factory-installed wheels and tires. Tire pressures on Audi vehicles are set to specified values in order to prevent flat spotting during the transportation process from various Audi
plants to United States ports. To closely monitor complaints of tire-related vibration at very low mileage, we are asking that you contact the Audi
Technical Assistance Center (TAC) before performing any repairs on vehicles with this condition. This will assist us in diagnosing any potential issues.
Technical Service Bulletin
44 Steering wheel vibration and/or oscillation at low mileage - Repair Authorization
44 14 48 2030194/5 March 10, 2014. Supersedes Technical Service Bulletin Group 44 number 13-45 dated
December 3, 2013 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4, Q7
2014
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
5
-
Revised attachment
4
12/03/2013
Revised Condition (Updated model information)
Revised Service (Modified instructions)
3
11/01/2013
Revised Service (Added step)
2
09/26/2013
Revised header data (Updated vehicles)
1
07/23/2012
Initial publication
Steering wheel vibration and/or steering wheel oscillation at a speed range of 55 - 80 mph (88 – 128 km/h) on
vehicles with very low mileage or at PDI.
The condition does not result in any handling concerns or loss of vehicle control.
Vehicles have original factory-installed wheels and tires.
Affected vehicles include:
MY 2014 Q7
MY 2014 A4 with 18” tire
Technical Background
Tire pressures on Audi
vehicles are set to specified values in order to prevent flat spotting during the
transportation process from various Audi plants to United States ports.
To closely monitor complaints of tire-related vibration at very low mileage, we are asking that you contact the Audi
Technical Assistance Center (TAC) before performing any repairs on vehicles with this condition. This will assist
us in diagnosing any potential issues with the condition noted above.
Page 1 of 2 plus attachment
© 2014 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.
Technical Service Bulletin
Production Solution
Not applicable.
Service
1. Verify that the complaint matches the condition described at the top of this TSB. Complaints not
related to the condition described in this TSB do not require TAC authorization.
Exclude vehicles if the following criteria are true:
Any wheel or tire has been repaired (patches, plugs, rim repairs)
Tires have damage (nails, gouges, large cuts)
Wheels have damage (bent, gouges, cracks)
Tires have been replaced
2. Obtain and print road force values (RFV) DO NOT force match or balance tires.
3. Create a ticket using the TAC system in Elsa and complete the attached Tire Data Sheet. The data
sheet must be completed before TAC is called. Attach the printed RFV documents from the balancer
machine to the TAC ticket. Do not perform any repairs to the vehicle (balance, force match, remove
weights, etc.).
Warranty
This TSB is informational only and is not applicable to any Audi warranty.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
TSB 2022563, Steering wheel shimmy, vibration, and/or oscillation (Only refer to the diagnosis section of this
TSB. DO NOT repair the vehicle.)
All parts and service references provided in this TSB (2030194) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
Page 2 of 2 plus attachment
© 2014 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.
Tire data sheet
1. Customer complaint
(e. g.: speed range, vibrations in the whole vehicle, vibrations (only) in the steering wheel, while
acceleration/deceleration, vibrations (only) while braking, vibrations permanent/only at starting phase)
2. Vehicle data
Make:
BA-ID according to DISS:
VIN:
Date of delivery:
NA
Model type, description:
Mileage with affected tires in km:
3. Tire data (in cold condition)
Tires are
…fitted at manufacturer
…Audi
Original Parts
Tire brand:
Tire type:
Dimension:
Manufacturer labeling:
…After market
(e.g.: AO, AOE, R01)
Last check date of road force balance machine:
Make of road force balancing machine:
front/left
front/right
rear/left
rear/right
DOT (four characters MM-YY)
Tire pressure in bar
Requested tire pressure
according to filling pressure
label
ok
n. ok
ok
ok
ok
n. ok
n. ok
n. ok
Tread depth in mm,
outside/center/inside
Attached weights
Balancing track inside/outside
Damages at tire
Damages at rim
4. Tire data (in warm condition)
!!!Tires must be warmed prior to the roadforce balance!!!
(Preliminary test drive of at least 12mp/h with a top speed of ≥ 62mp/h for 15 miles)
front/left
front/right
Tire pressure in bar
RFV in lbs.
(first harmonic)
DO NOT ATTEMPT ANY REPAIRS (e.g. balance, force match)
Attached this form to the TAC contact.
rear/left
rear/right
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TSB/Document ID: A441448 2030194-
Replacement Service Bulletin Number:
MFR Communication Date: 2014-03-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: TIRES
MFR Component System:
MFR Component Subsystem:
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