A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter
section in the Technician References menu.

Edition 68: January 13, 2014

Content


The Elsa Newsletter Has
a New Email Marketing
Vendor



ODIS GFF Feedback



More Tips for Submitting
ODIS Feedback



Technical Bulletins



Pending Service Solutions



Tech Tips



Campaigns



Updates



Suggestions

The Elsa Newsletter Has a New Email Marketing Vendor
The new year has arrived with a change to a new email marketing vendor for the newsletter. As a
result, we needed to upload the current distribution list to a new system.
We were careful to be sure that the existing distribution list remained unchanged. However, in
the event that you received this newsletter in error after unsubscribing previously or no longer

wish to receive it, simply click on the "unsubscribe” link at the bottom of the page. Your name
will permanently be removed from the list.

ODIS GFF Feedback
Once again, we would like to thank all of you who have taken the time to submit ODIS
diagnostic feedback. In the past few months, we have processed hundreds of feedbacks. Thanks
to your feedback, the quality of the ODIS software is improving with each new release. Some of
the top contributors for last month are:
1. Tom Mann
2. John Matikainen
3. Rick Barsby
4. Burnsville Volkswagen
5. David Knight
6. Donn Mihara
7. Kevin Howard
8. Brian Larson
9. Mike Wren

More Tips for Submitting ODIS Feedback
The best way to make sure that a GFF issue will be fixed is to include as much information in the
feedback as possible. Please make sure that each feedback is sent with:
1. Screen shots. Capturing errors, menu problems or translation issues are probably the
best way to illustrate an ODIS problem. Multiple images can be added, and multiple
feedbacks can be sent during a diagnostic session.
2. A clear description of each issue. Even with screen prints and log information, it may
not always be clear to those reviewing feedback what a problem is. Text can be added
by typing in the spaces above, below or between added screen shots.
3. Up to date tester software. There are new fixes included with each software update. It
is very important to make sure that your tester is running with the latest version of ODIS.

Currently, that version is Application v2.0.2 - Content v1926.31810, which can also be
viewed on the VW ServiceNet home page.
If you have any questions or comments about submitting ODIS feedback, please email us at
Diag-Feedback@vw.com. We will respond to all inquiries.

Technical Bulletins
28 14 01 - 2032116 Supersedes V281303 dated June 6, 2013 to include
Passat Vendor code. MIL ON, Incorrect Glow Plug Faults P06C5, P06C6,
P06C7 and/or P06C8 Stored in Fault Memory
Model(s)

Year

Eng. Code

Trans.
Code

VIN Range VIN Range
From
To

Jetta, Jetta
SportWagen, Golf

2011–
2013

2.0L TDI
(CJAA)

All

All

All

Passat

2012–
2013

2.0 TDI
(CKRA)

All

All

All

During the initial glow phase, after switching the ignition “On”, the ECM performs a
check of the glow plugs through the glow plug control module, to ensure the
correct glow plugs are installed. If the engine is cranked during this check, lowering
the system voltage, the ECM may receive an incorrect reading and set incorrect
glow plug faults.
Production Solution: Implemented into production.

Pending Service Solutions
No new pending service solutions this week.
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Tech Tips
No new tech tips this week.
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Campaigns
REVISION: 97Z9 - Fuse (Plug-In Position F16)
Model(s)

Year

Tiguan

2009–
2011

Eng. Trans.
Code Code
All

All

VIN Range From

VIN Range To

Verify the open
Campaigns/Actions
screen in Elsa

Verify the open
Campaigns/Actions
screen in Elsa

High thermal cycling and a soft-coated fuse used at the F16 location may cause
movement between the socket and the fuse blade. This thermal dilution may cause
abrasions on the fuse blade coating, which increases resistance. If this happens it
may result in localized overheating. This, in turn, can disrupt the electrical current
flow to the vehicle’s exterior lights and cause a partial loss (but not a complete
failure) of the vehicle’s exterior lighting. A warning lamp and message in the
instrument cluster will immediately alert the driver. Failing illumination may lead to
reduced visibility of the vehicle and may lead to a crash.
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Updates
No new updates this week.

Suggestions
Please send comments or suggestions to: vwoa.workshopinformation@vw.com
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