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NHTSA ID Number: 10122160

Manufacturer Communication Number: V871518 2038368

TSB/Document Date: 2017-11-08


Summary

Technical Bulletin 9Air Conditioning Does Not Cool and or Compressor is Noisy): The condition may be caused by a faulty A/C compressor regulator valve N280 (Sanden). The internal components of the valve can be obstructed and incapable of full function. This loss of refrigerant regulation from N280 can cause noise from the air conditioning compressor and/or affect the HVAC cooling. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.


Page 10 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
Note:
Document and attach all workshop findings of this procedure on the repair order.
All replaced compressors must have the shipping caps re-installed before being returned to the WPRC.

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

Golf/GTI,Golf
SportWagen

2015-2016

All

All

VIN Range From

VIN Range To

All

All

SAGA Coding
Claim Type:

Use applicable Claim Type 1)
Damage

Service Number:

Code

8734

0010

Parts Manufacturer

HST

Damage Location
(Depends on Service No.)

--

Use applicable when
indicated in Elsa (L/R)

Golf/GTI, Golf SportWagen

SYP

Repair Procedure A:
Labor Operation 3) : Refrigerant drain and fill

87031700 = 60 TU

Labor Operation 3) : N280 valve remove and install

87371950 = 20 TU

Labor Operation 3) : Noise dampening pan remove
and reinstall

10821900 = 40 TU

-OR-Repair Procedure B: (if A/C compressor is necessary)
Labor Operation 3) : Refrigerant drain and fill

87031700 = 60 TU

Labor Operation 3) : Noise dampening pan remove
and reinstall

10821900 = 40 TU

Page 11 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Labor Operation 3) : N280 valve remove and install
(with debris on filter screen found)

87371950 = 20 TU

Labor Operation 3) : A/C compressor remove and

87341970 = 50 TU (1.8/2.0 TFSI)

reinstall

87341955 = 40 TU (2.0 TDI)

Labor Operation 3) : Expansion valve remove and
reinstall

87701970 = 50 TU (1.8/2.0 TFSI)

Labor Operation 3) : Radiator grill remove and
reinstall

66051900 = 20 TU

Labor Operation 3) : Receiver drier replace (nonModine)

87555550 = 30 TU

Labor Operation 3) : Receiver drier replace (Modine)

87555552 = 40 TU

Labor Operation 3) : Air conditioner clean

87012999 = 140 TU

87701955 = 60 TU (2.0 TDI)

Outside Material: A/C Flush Machine Behr filter, Part $4.25 total per A/C System Flush which
No. BA1783400103
accompanies a repair (this amount equals ¼ of the
cost of the A/C flush machine filter)
OR
Outside Material: A/C Flush Machine BoscheBay logo filter,
Part No. 17707-6

$17.88 total per A/C System Flush which

Causal Part:

5Q0260839A

accompanies a repair (this amount equals ¼ of the
cost of the A/C flush machine filter)

Diagnostic Time 4)
GFF Time expenditure

01500000 = 55 TU max.

Road Test

01210002 = 10 TU
01210004 = 10 TU

Technical Diagnosis

01320000 = 20 TU max.

YES
YES
YES

Claim Comment: Input “As per Technical Bulletin 2038368” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.
Page 12 of 17

© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policy Procedures Manual.

Page 13 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Required Parts and Tools
Part Description

Part No:

Quantity

N280 Regulating Valve (Sandan)

5Q0260839A

1

-OR—
(if A/C compressor is necessary)
Oil for refrigerant compressor
(Denso)

G 052300A2

0.2 (Max if required)

Air conditioner compressor
(Denso)

5Q0820803F

1

Seal ring

4D0260749B

1

Seal ring

4E0260749B

1

Seal ring

4E0260749A

1

Seal ring

8E0260749C

1

Drier insert with mounting parts

5Q0298403A

1

5Q0820679C

1

5Q0898850A

1

Expansion Valve
(With Compressor replacement
only)
Set of round seals

Page 14 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Tool Description

Tool No:
ROB134APF

Robinair A/C Service Unit
VAS 6337/1A

Air Conditioning Flush Tool
Air Conditioning System Flushing Device Filter

Behr - BAI783400103

OR

Page 15 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Air Conditioning System Flushing Device Filter

BoscheBay logo – 17707-6

VAS 6338/3

Refrigerant Circuit Adapter 3
VAS 6338/12

Refrigerant Circuit Adapter 12
VAS 6338/38

Refrigerant Circuit Adapter 38

Page 16 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 17 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

12

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TSB/Document ID: V871518 2038368

Replacement Service Bulletin Number:

MFR Communication Date: 2015-12-16

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:APPLIANCE:AIR CONDITIONER

MFR Component System:

MFR Component Subsystem:


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