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NHTSA ID Number: 10122151

Manufacturer Communication Number: V921503 2037322

TSB/Document Date: 2017-11-08


Summary

Technical Bulletin (Washer Level Sensor issues): The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity. This document discusses the diagnosis, and potential remedy of the issue.


Technical Bulletin
Model(s)

Year

Eng. Code

Trans. Code

VIN Range From

VIN Range To

All except
Routan

2011-2015

All

All

All

All

Condition
92 15 03 December 8, 2015 2037322 Supersedes Technical Bulletin V921501 dated February 23, 2015 to
include an additional note about non-servicable washer level sensor (G33).
Washer Level Sensor
Note:
This bulletin does not apply to vehicles equipped with non-serviceable washer level sensors (sensor
molded directly to the washer fluid reservoir). Refer to ETKA or the repair manual to identify the washer
system.
Follow Elsa diagnostic procedures when diagnosing non-servicable washer level sensor (G33).

Technical Background
The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the
presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the
composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the
presence of additives can contaminate the sensor and reduce its sensitivity.

Production Solution
N/A.

Page 1 of 3
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Service
The indicator lamp in the instrument panel for washer fluid remains illuminated and the washer reservoir is full.
Validate the washer reservoir is full with the proper washer solvent. Refer to Elsa for proper fluid type and fluid
quantities under repair manual, maintenance, fluid capacity table. If the fluid is found to be incorrect, drain the
fluid, remove the sensor and clean with cleaner (D -009-401-04) or equivalent. Reinstall the sensor, top off
washer reservoir with proper fluid and validate that the indicator lamp in the instrument panel is no longer
illuminated.
Non-approved fluids can cause residues to form on the sensor which causes the washer fluid lamp to remain on
when reservoir is full. A picture of the sensor in question (G33) and a picture of the approved cleaner (D -009401-04) are provided below.

Page 2 of 3
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
Information Only.

Required Parts and Tools
Description

Part Number

Washer Fluid

See ETKA

Cleaner

D -009-401-04

No Special tools required.

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 3 of 3
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

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TSB/Document ID: V921503 2037322

Replacement Service Bulletin Number:

MFR Communication Date: 2015-12-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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