NHTSA ID Number: 10122136
Manufacturer Communication Number: Elsa Newsletter
TSB/Document Date: 2017-11-08
Summary
This document is an overview which covers: - Reminder: Use the ElsaPro Back Button - Technical Bulletins - Pending Service Solutions - Tech Tips - Campaigns - Updates - Suggestions
A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter
section in the Technician References menu.
Edition 166: December 14, 2015
Content
Reminder: Use the
ElsaPro Back Button
Technical Bulletins
Pending Service Solutions
Tech Tips
Campaigns
Updates
Suggestions
Reminder: Use the ElsaPro Back Button
For smoother operation and of ElsaPro, and for the feedback monitor to work correctly, use only
the forward and back buttons within ElsaPro. Do not use the forward and back buttons
associated with the Internet Explorer browser.
Using the Internet Explorer forward and back buttons may not always work to correctly place you
back to the correct ElsaPro page. Additionally, when trying to create a feedback, the ElsaPro
path will not correctly populate within your feedback request.
Technical Bulletins
01 15 28 - 2033805 Supersedes Technical Bulletin V011314 dated May 9,
2013 to include additional models and model year applicability.
Engine, Misfire Diagnostic Aid
Model(s)
Year
Eng. Code
Trans.
Code
VIN Range
From
VIN Range
To
All (Except
Routan)
2008–
2016
All Gasoline
Engines
All
All
All
The MIL is flashing or illuminated.
One or more of the following DTCs are stored in the ECM fault memory:
DTC
Description
P0300
Random/Multiple Cylinder Misfire Detected
P0301-P0308 Cyl.1 Misfire Detected – Cyl.8 Misfire Detected
P130A
Hide Cylinder
Engine may also exhibit reduced performance without significant loss of power.
Note: Multiple components SHOULD NOT be replaced for 1 misfiring cylinder.
Production Solution: Not applicable.
23 15 08 - 2041057 Supersedes Technical Bulletin V231507 dated October
21, 2015 to include Fuel Sample Pre-Analysis testing.
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191
Stored in ECM Fault Memory (TDI ONLY)
Model(s)
Year
Touareg
2009–2012
3.0L TDI
CATA
Passat
2012
2.0L TDI
CKRA
VIN Range
From
VIN Range To
All
All
All
All
All
All
Eng. Code Trans. Code
MIL ON, No Start, or Rough Running with one or more of the following DTCs
Stored in ECM Fault Memory:
DTC
Description
P0087
Fuel Rail/System Pressure – Too Low
P0088
Fuel Rail/System Pressure – Too Low
P0191 Fuel Rail Pressure Sensor "A" Circuit Range/Performance
Production Solution: No production change required.
23 15 09 - 2041118 Supersedes Technical Bulletin V231504 dated August 19,
2015 to include additional service and fuel testing information.
Model(s)
All
Year
Eng. Code Trans. Code
2013–2016 All with TDI
VIN Range
From
VIN Range To
All
All
All
Diesel Fuel System Diagnosis and Repair
One or more of the following fault codes may be stored in the ECM Fault Memory:
DTC
Description
P0087
Fuel Rail/System Pressure – Too Low
P0088
Fuel Rail/System Pressure – Too High
P0191 Fuel Rail Pressure Sensor “A” Circuit Range/Performance
Production Solution: Information Only.
23 15 10 - 2041063 Supersedes Technical Bulletin V231505 dated August 25,
2015 to include Fuel Sample Pre-Analysis testing.
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191
Stored in ECM Fault Memory (TDI ONLY)
Model(s)
Year
Eng. Code
Trans.
Code
Golf, Jetta, Jetta
SportWagen
2009–
2012
2.0L TDI
(CBEA,
CJAA)
All
VIN Range VIN Range
From
To
All
All
MIL ON, No Start, or Rough Running with one or more of the following DTCs
Stored in ECM Fault Memory:
DTC
Description
P0087
Fuel Rail/System Pressure - Too Low
P0088
Fuel Rail/System Pressure - Too High
P0191 Fuel Rail Pressure Sensor "A" Circuit Range/Performance
Production Solution: No production change required.
91 15 12 - 2042343 Supersedes V911510 dated November 19, 2015 to
remove redundant procedural step.
Model(s)
Year
Eng.
Code
Trans.
Code
VIN Range
From
VIN Range
To
Beetle, Beetle
Convertible,
Jetta, CC, Tiguan,
Passat
2016
All
All
All
All
MIB2 PQ Discover Media and MIB2 PQ Composition Media Radio Malfunctions
Note: This bulletin only applies to vehicles equipped with PR code(s) 7UQ or I7B. In
addition to the symptoms listed below, this programming update proactively
improves various other radio characteristics.
The customer may report one or more of the following symptoms:
Infotainment system freezes or reboots
Infotainment system turns off at random
Navigation system malfunctions or is inoperative
Navigation announcements speak in German
Adjustment of subwoofer settings sporadically unavailable in set-up menu
Sirius radio issues
Compass display in instrument cluster is erratic or malfunctions
Crackling or static noise from speakers
Park pilot is inoperative or unavailable
Automatic clock update for Daylight Savings Time malfunctions
Abnormal sound output and/or delayed sound output from speakers
Android Auto malfunctions or is inoperative
Note: This technical bulletin must be read in its entirety before attempting the
software update.
Production Solution: Not applicable.
Back to top
91 15 13 - 2038669 Supersedes Technical Bulletin V911414 dated December
19, 2014 to include an additional model year as well as additional carlines.
Car-Net Unresponsive - Verizon Telematics Service Interruptions and
Outages (U.S. Only)
Model(s)
Year
Eng.
Code
Trans.
Code
VIN Range
From
VIN Range
To
All Except Golf/GTI,
Touareg, Jetta
Sportwagen, and
Routan
2014
All
All
All
All
All Except Touareg
2015–
2016
All
All
All
All
When beginning diagnosis for customer concerns related to functionality of the
Car–Net system, it is important to understand that the symptom(s) may not be
related to any problem with the vehicle itself. If there are any problems with the
AT&T 3G service and/or a service interruption or outage with the Verizon
Telematics system, one or more Car-Net functions may be inoperative.
Production Solution: Not applicable.
92 15 03 - 2037322 Supersedes Technical Bulletin V921501 dated February
23, 2015 to include an additional note about non-servicable washer level
sensor (G33).
Model(s)
Year
Eng.
Code
Trans.
Code
VIN Range
From
VIN Range
To
All except
Routan
2011–2015
All
All
All
All
Washer Level Sensor
Note: This bulletin does not apply to vehicles equipped with non-serviceable washer
level sensors (sensor molded directly to the washer fluid reservoir). Refer to ETKA or
the repair manual to identify the washer system. Follow Elsa diagnostic procedures
when diagnosing non-servicable washer level sensor (G33).
Production Solution: Not applicable.
Pending Service Solutions
No new Pending Service Solutions this week.
Back to top
Tech Tips
No new Tech Tips this week.
Campaigns
69L2 - Steering Wheel Clock Spring (U.S.A. & Canada)
Model(s)
Year
Certain
2010–
2014
Eng. Trans.
Code Code
All
All
VIN Range From
VIN Range To
Check
Campaigns/Actions
screen in Elsa
Check
Campaigns/Actions
screen in Elsa
Hair or other fibers may contaminate the airbag clock spring (a spiral wound, flat
cable that keeps the airbag powered while the steering wheel is being turned). This
contamination may tear the cable and result in a loss of electrical connection to the
driver's frontal airbag. A loss of electrical connection to the driver's frontal airbag
will prevent the airbag from deploying in the event of a vehicle crash, increasing the
risk of injury.
Updates
91N8 – Radio Antenna Wiring (United States and Canada)
Model(s) Year
CC
2016
Eng.
Code
All
Trans.
Code
VIN Range From
VIN Range To
All
See
Campaign/Action
screen in Elsa
See
Campaign/Action
screen in Elsa
During production, the coaxial cable antenna connections were reversed in the
connector at the radio.
Suggestions
Please send comments or suggestions to: vwoa.workshopinformation@vw
.com
Back to top
© 2015 Volkswagen
of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No
part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the
prior expressed written permission of the publisher.
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TSB/Document ID: Elsa Newsletter
Replacement Service Bulletin Number:
MFR Communication Date: 2015-12-14
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
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