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NHTSA ID Number: 10121244

Manufacturer Communication Number: V211501 2026771

TSB/Document Date: 2017-10-31


Summary

Technical Bulletin: Discussion on engine issues lacking performance. The document covers diagnosis of the engine and the codes that are meant to describe the issues. How to service the issue is discussed, and where to find warranty information to pay for the service


Technical Bulletin
Model(s)

Year(s)

Jetta, Jetta
Wagon

2009

Jetta Sedan,
Golf, Golf
Wagon, Jetta
SportWagen

2010

Jetta Sedan,
Golf, Golf
Wagon, Jetta
SportWagen

2011-2014

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

All

All

All

All

All

All

All

All

All

2.0L TDI
(CBEA)
2.0L TDI
(CJAA)

2.0L TDI
(CJAA)

Condition
21 15 01 January 15, 2015 2026771 Supersedes T. B. V211403 dated April 24, 2014 to update labor operations in
warranty tables.
Engine Lacks Performance, Engine Warning Light ON, DTCs P2563, P2564, P0299 or P20D8 Stored in ECM
Fault Memory
Engine does not have any power and the engine warning light may be ON. One of the following DTC entries is
stored in the engine control module.

DTC

Description

09570, P2562

Turbocharger Boost Control Position Sensor "A"
Circuit

09571, P2563

Position Sensor for Boost Pressure Controller has
an Implausible Signal

09572, P2564

Signal is too Low of the Position Sensor for Boost
Pressure Controller

09573, P2565

Turbocharger Boost Control Position Sensor "A"
Circuit High

09574, P2566

Turbocharger Boost Control Position Sensor Circuit
Intermittent

00665, P0299

Boost Pressure Control, Values are Below Control
Limit
Page 1 of 17

© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
08408, P20D8

Exhaust Monitoring, Following Injection Regulation
Limit Exceeded

00175, P00AF

Turbocharger/Supercharger Boost Control "A"
Module Performance

Technical Background
1. Vacuum hose kinked, twisted or leaks.
2. Stud with clamp nut on turbo charger broken/missing, or rotated turbocharger housing. As a result the turbine
adjustment travel is outside the tolerance.
3. Vacuum diaphragm on turbo charger leaks.
4. Plastic boost pipe from intake side of turbo to intercooler cracked/leaking.
5. Boost hose connection to intercooler leaking.
6. Check ECM Software level.

Production Solution
Optimized assembly process to avoid twisted vacuum line.
Increase compressor housing washer thickness.
Change of material for min. flow adjustment screw.
Improved vacuum diaphragm with charge pressure actuator position sensor -G581-.

Page 2 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Service
Step 1
• Check the vacuum system for any leaks according to the workshop manual, repair group 21 exhaust/turbo
charging, G-charger (section 'Checking Vacuum System').
Tip:
When checking, observe the following points in particular (Figures 1, 2, and 3):
Hose not inserted into the vacuum container.

Figure 1

Vacuum hose at the solenoid valve, or in the pipe system, is
kinked.
• Re-position hoses to avoid pinching. It is not necessary to
replace the hoses.

Figure 2

Page 3 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Vacuum hose at the solenoid valve, or in the pipe system, is
twisted.
• Re-position hoses to avoid pinching. It is not necessary to
replace the hoses.

Figure 3

Step 2
Turbocharger inspection may require the use of a inspection mirror

• Inspect the turbocharger stud with clamp nut (min. flow
adjustment screw) ( Figure 4).

Figure 4

Page 4 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Inspect the turbo charger to see whether the stud with clamp
nut is broken (Figure 5).

Figure 5

• Inspect the turbo charger to see whether the stud with clamp
nut is missing (Figure 6).
• If the stud or clamp nut are missing, replace turbocharger.

Figure 6

Page 5 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Carefully inspect the turbocharger housing around the entire
housing assembly for an alignment mark (Figure 7). If the
alignment mark is misaligned, this indicates that the housing
has rotated.
• If misaligned, replace turbocharger.
Tip:
Not all turbocharger houses have alignment marks present.

Figure 7

• Carefully inspect the turbocharger housing around the retaining
bolts for witness marks (Figure 8), indicating that the housing
has rotated.
• If witness marks are present from washers, replace
turbocharger.

Figure 8
Step 3
• Disconnect the vacuum hose on the turbo charger vacuum diaphragm.
• Connect a hand vacuum pump to the vacuum diaphragm and create a vacuum of about 600 mbar.
• Observe whether the adjusted vacuum is retained.
If the vacuum drops or cannot be achived:
• Install vacuum diaphragm with charge pressure actuator position sensor -G581- part number 03L198716A
according to the repair manual, Group 21 turbo charger, G charger > Removal and installation > Vacuum
Diaphragm with Charge Pressure Actuator Position Sensor G581.

Page 6 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
If vacuum holds:
• And all other vacuum system diagnosis is OK, but fault codes P2563, and/or P2564 are stored in ECM fault
memory, replace the vacuum diaphragm with charge pressure actuator position sensor -G581- part number
03L198716A according to the repair manual, Group 21 turbo charger, G charger > Removal and installation >
Vacuum Diaphragm with Charge Pressure Actuator Position Sensor G581.
If vacuum holds:
And all other vacuum system diagnosis is OK, but fault codes P0299, is stored in ECM fault memory, continue with
diagnosis.
Tip:
For the installation of the vacuum diaphragm with charge pressure actuator position sensor -G581- use the special
tools T10422A socket and T10461 spanner.
Note:
DO NOT replace the complete turbo charger if the vacuum diaphragm with Charge Pressure Actuator Position
Sensor -G581- has failed.

Step 4
• Inspect the plastic boost pipe that runs from the intake side of the turbocharger to the intercooler for cracks or
leaks (Figures 9 and 10).
Tip:
These cracks can be difficult to see. It may be necessary to pressure test the charge air system according to the
repair manual under Engine > Engine Mechanical, Fuel Injection and Glow Plug > 21 turbo charger, G charger
=>Diagnosis and Testing => Charge Air System, Checking for Leaks.

Figure 9

Figure 10

Page 7 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Step 5

• Inspect the boost pressure hose connections to the intercooler
for leaks.
• Ensure that the seals are in the proper position and not
damaged (Figure 11).

Damaged or missing seals should be replaced. The seals are
available separately, it is not necessary to replace the entire
hose.
Tip:

Figure 11

Pay close attention to this area if DTC P20D8 is recorded in
ECM faults.

Step 6
• Ensure that any other Bulletins or Updates for ECM software have been performed. The software programming
should be charged to the appropriate bulletin.

Page 8 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
Note:
Multiple warranty tables may be claimed.

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Jetta, Jetta
Wagon

2009

Jetta Sedan,
Golf, Golf
Wagon, Jetta
SportWagen

2010

Jetta Sedan,
Golf, Golf
Wagon, Jetta
SportWagen

2011-2014

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

All

All

All

All

All

All

All

All

All

2.0L TDI
(CBEA)
2.0L TDI
(CJAA)

2.0L TDI
(CJAA)
SAGA Coding

Claim Type:

Use applicable Claim Type

1)

Damage
Service Number:

HST

Damage Location
(Depends on Service No.)

--

Use applicable when
indicated in ElsaWeb
(L/R)

Code

2165

0010

Golf, Passat

WWO

Jetta, Jetta Sportwagen

3ME

2)

Parts Manufacturer
2)

3)

Labor Operation :
Remove and Install Engine Cover

10831900 = 20 TU

Page 9 of 17
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

123

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TSB/Document ID: V211501 2026771

Replacement Service Bulletin Number:

MFR Communication Date: 2015-01-15

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

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