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NHTSA ID Number: 10121213

Manufacturer Communication Number: TT 91-13-01

TSB/Document Date: 2017-10-31


Summary

Tech Tips: RNS-510 Radio?Unit Start-Up and Boot-Up Operation issues


Tech Tips
TT 91-13-01

Date: February 8, 2013

2012-2015 CC, Eos, Passat, Tiguan, Equipped With RNS-510
Radio—Unit Start-Up and Boot-Up Operation
February 20, 2015: Update to Model Year.

The navigation unit may be slow to respond at times when memory use is high. This may include boot-up
time after vehicle start up or times when multiple features are in use. Symptoms may be described as
“Locks Up”, “Freezes”, or “No Response”. Switching modes (i.e. broadcast radio to SAT), Rear View
Camera or soft-touch keys could be affected. The operation described above is considered a product
characteristic. Warranty claims submitted with described operation may be denied.

© 2015 VolkswageneBay logo Group of America, Inc.

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TSB/Document ID: TT 91-13-01

Replacement Service Bulletin Number:

MFR Communication Date: 2015-02-20

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

MFR Component System:

MFR Component Subsystem:


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