HowTo Guide_ODIS Service Set-Up_EN and HowTo Guide_ODIS Service Set-Up_DE:

2. Right-click a shortcut icon, and then select Delete from the dropdown.
3. When prompted to confirm file delete, click Yes. Repeat for the remaining icon.
4. From the Windows desktop: Open the Manuals folder:

5. Right-click the OffboardDiagService folder, and then select Delete from the dropdown:

5.1.2 – Confirm Keyboard Language
1. Go to: Windows (Start)

> Control Panel > Region and Language:

2. Select the Keyboards and Languages tab. Click Change Keyboards…:

(cont.)
Page 8 of 17
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
3. Confirm that the Default input language is set to English (United States) - US as illustrated below. If
not, select it from the dropdown.
4. If the German (Germany) input language service appears, select it and click Remove.
5. If any changes were necessary, save them by clicking Apply, and then OK:

6. Close the languages window and return to the Control Panel menu.
5.1.3 – Device Power Management
To ensure uninterrupted data transfer when performing lengthy Software Version Management (SVM)
procedures, configure the device to remain on as follows:
1. Go to: Control Panel > Power Options:

2. From the Control Panel Home menu, select Choose when to turn off the
display:

(cont.)

Page 9 of 17
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
3. Select Never from the dropdowns as illustrated:

4. Click Save changes (at bottom frame):

5. Close the power options window and return to the Control Panel menu.
5.1.4 – Restart Windows
A restart is required to complete automatic Windows configurations on certain devices. Proceed as follows,
and note the Windows 7 Shut down and Restart routines for future reference:
1. Close all windows and Restart the device. Go to: Windows (Start)

>

> Restart:

Windows 7 Startup & Initial Setup steps complete – Proceed to Section 5.2 – Page 11.

Page 10 of 17
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
5.2 – Windows Update Settings
The default setting for Windows updates is to automatically download files when a network connection is
present, and then prompt the user to install them.
As the automatic background loading of (often large) Windows files can place significant loads on the
device memory, ODIS Service online update functions that may run simultaneously are negatively
affected.
Change the default setting to (manually) check for updates and prompt the user to choose the updates as
specified below. Separate instructions on managing Windows updates are covered in Section 5.7.
Perform the following configuration BEFORE setting up the network connection:
1. Go to: Windows (Start)

> Control Panel > Windows Update:

2. From the Control Panel Home menu, select Change settings:

3. Select the “Check… & …choose” update method from the Important updates selection dropdown:

4. Click OK (at bottom frame):

5. Close the Control Panel window.

Windows Update Settings steps completed – Proceed to Section 5.3 – Page 12.

Page 11 of 17
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
Note:
Before proceeding with Sections 5.3 through 5.5, have the additional documentation specified in
Section 2.0 – Page 3 on hand.

5.3 – Network Setup
5.3.1 – Set Computer Name
If more than one VAS diagnostic device is connected to the dealership network, each device must be
assigned a different computer name.
Assign the computer name before proceeding. For detailed instructions refer to Service Information –
Diagnostic Device Hardware & Windows document title: VAS Diagnostic Device Computer Name
Builder
5.3.2 – Enable Network Connections
For dealership networks using DHCP for Internet access, no network connection configuration is
necessary (the device default setting is DHCP). If the dealership network uses DHCP for Internet access,
skip to Section 6.3.3 below.
For networks using Static IP configurations for Internet access, the IP configurations must be renewed by
manual entry of the dealership-specific IPs. Ask your dealership systems administrator or IT professional
for details and assistance.
If the device is to be used over a wireless LAN connection, switch the wireless switch to the ON position
and perform the required wireless configuration at this time. Ask your dealership systems administrator or
IT professional for details and assistance.
ATTENTION!
ODIS Service software functions require open network connections. Open access must be
enabled on an individual basis for each diagnostic device. For details, refer to Service
Information – ODIS Service document title: Required Open Internet Addresses (URLs)

5.3.3 – Reinstall Netviewer
1. Launch Internet Explorer and logon to ServiceNet.
2. Navigate through Vehicle Diagnostics > Diagnostic Device Hardware & Windows > Software.
3. Right click / select the link: Netviewer one2one – Telediagnosis Software.
4. Save file to Windows desktop.

Network Setup steps completed – Proceed to Section 5.4 – Page 13.
Page 12 of 17
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
5.4 – Reinstall & Configure Offboard Diagnostic Information System Service (ODIS Service)
Diagnostic Software
1. Import the ODIS Service Security Certificate to Windows. For detailed instructions, refer to ODIS
Service – Service Information document title:
Installation Phase 1 - Preparation, License & Security Certificate Process Instructions
(Go directly to Section 4.3 – Page 24 in the Phase 1 document.)
2. Install and configure ODIS Service. For detailed instructions, refer to ODIS Service – Service
Information document title:
Installation Phase 2 – Software Installation & Configuration Instructions
ODIS Service Installation Phase 2 steps completed.

5.5 – Configure VAS 5054A Diagnostic Interface
1. Perform the Windows Bluetooth and EDIC configuration for wireless operation. For detailed
instructions refer to Service Information - Diagnostic Device Hardware & Windows document title:
VAS 5054A Diagnostic Interface – Bluetooth & EDIC Configuration
2. Perform the UBS configuration for cabled operation. For detailed instructions refer to Service
Information – Diagnostic Device Hardware & Windows document title:
VAS 5054A Diagnostic Interface – USB Configuration
VAS 5054A Diagnostic Interface setup steps completed.

Windows 7 and ODIS Service reinstallation completed.
Supplementary instructions: Refer to Section 5.6 – Page 14 and Section 5.7 – Page 15.

Page 13 of 17
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
5.6 – Supplementary Setup & Function
Depending on the recovered diagnostic device’s previous preparation level and/or dealership
requirements, the following supplementary setup procedures may or may not be required. Review and
confirm as applicable.
5.6.1 – VAS 6356 Test Instruments Box - Configuration
If a VAS 6356 Test Instruments Box was previously configured for use with the recovered device, it must
be connected and the initial configuration repeated.
For detailed instructions refer to Service Information – Diagnostic Device Hardware & Windows
document title: VAS 6356 Test Instruments Box – Software Configuration – ODIS Service Only
Completed

Not applicable

5.6.2 – Printer Driver Reinstallation
If a USB (cabled) or wireless (WLAN) printer was previously configured for use with the updated device,
the necessary driver installation and/or configuration must be repeated.
Obtain the printer driver CD where applicable and refer to the installation documentation supplied with the
printer. Ask your dealership systems administrator or IT professional for assistance if necessary.
Completed

Not applicable

5.6.3 – Reinstall Antivirus Software
Reinstall the antivirus software as may be required by the dealership IT policy. Ask your dealership
systems administrator or IT professional for assistance if necessary.
Completed

Not applicable

Page 14 of 17
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
5.7 – Windows 7 Update Management & Internet Explorer Version
5.7.1 – General Information
All VAS diagnostic devices must be kept up-to-date with the latest Windows security and vulnerability
updates. However, dealership service or IT personnel tasked with maintaining both ODIS Service and
Windows updates must be aware of the following, and act accordingly:
• The initial package of important Windows updates available for a Windows 7 reinstallation may take
considerable time to install and download (typically 120 minutes or more, device, content and bandwidth
dependent).
As a result, we recommend that the initial selection, download and installation of Windows updates be
managed so that the update process takes place outside of workshop service hours.
Instructions on how to initiate Windows updates follow in the Managed Windows Update section
below.
• Internet Explorer (IE) version 11 should be installed as part of the Managed Windows Update
process, or downloaded directly from the Microsoft® website.
5.7.2 – Managed Windows Update Procedure
Prerequisites:




Diagnostic device removed from service, after hours etc.
Diagnostic device with active network connection.

Go to: Windows (Start)

> Control Panel > Windows Update:

1. Click Check for updates:

(cont.)

Page 15 of 17
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
2. The first time after a Windows 7 reinstallation, an update prompt for Windows Update may or may not
appear. If so, click Install now:

3. Wait while an update for Windows Update is installed:

5. After the update closes and re-opens, wait while the system checks for updates. (This process make
take 30 minutes or more. Please be patient.):

6. When the results are displayed, select Install Updates:

Notes:
• The number of updates
illustrated is for reference only!
The number of available
updates will always vary
depending on type of device and
date when available updates are
checked.
• It is recommended to not
download and install “optional”
updates. For details refer to
Service Information –
Diagnostic Device Hardware &
Windows document title:
Optional Windows Updates

(cont.)
Page 16 of 17
© 2016 Volkswagen Group of America, Inc.

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
7. Accept any Microsoft License Terms if prompted, and then click Finish.
8.

Wait while the updates are downloaded and installed (no user intervention is necessary):

…

9. Click Restart now:

•

Additional Windows update configurations are performed during the shut-down and restart routine.

•

On completion, the device boots to the Windows desktop, and an information prompt on the
installed updates appears.

Page 17 of 17
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.