Thank you.
We know that the TDI emissions issue has understandably
eroded the trust that we have worked so hard to build with
you, our customers.
We encourage you to review the information in this booklet
to address any questions or concerns you may have. If we
can be of further assistance, please let us know.
Volkswagen of America

IMPORTANT INFORMATION ABOUT YOUR

2015 2.0L TDI Volkswagen
GENERATION 3 ENGINE

VW_GEN3.2LTDI.USA.0001
© 2016 VWGoA All Rights Reserved.

Contents
About this Booklet ................................................................... 1
Overview................................................................................ 2
Software and Hardware Updates............................................... 3
Changes in Maintenance Schedule……………………………......7
Emission Limits……………………………...…….………………...7
Extended Emissions Warranty Coverage ..................................... 9
Customer Notices..................................................................12

Customer Notices
If you choose to keep your vehicle but decline the emissions
modification at this time, you should be aware that certain
emissions-related replacement and repair parts may at some point
no longer be available from Volkswagen. Accordingly, in the future,
if your unmodified vehicle requires maintenance and repairs of the
emissions system we may need to install parts associated with the
emissions modification, or, in some cases, install all aspects of the
emissions modification. You should not have any issues with the
ability of your vehicle to pass the inspection and maintenance test.
This may lead to changes to your vehicle’s operation or performance
resulting from those modifications as discussed in this booklet.
If the vehicle has been modified by the customer prior to receiving
the emissions modification in a manner that may yield a non-compliant
emissions system (for example, removal of a catalyst, installation of
parts that impact emissions or emissions- related parts, or modifications
to the ECU or computer software of the vehicle), Volkswagen may not
be able to perform the emissions modification until the customer
corrects such modification.

IMPORTANT WARRANTY INFORMATION
KEEP IN GLOVE BOX OR OTHER LOCATION FOR FUTURE
REFERENCE
12

Extended Emissions Warranty
Coverage (continued)
Transferability
This extended emissions warranty is fully transferable to subsequent
owners.
Warranty Notices
All normal warranty provisions remain in effect.

11

About This Booklet
On September 18, 2015 the Environmental Protection Agency (EPA)
and California Air Resource Board (CARB) informed Volkswagen that
Model Year 2009 - 2015 2.0L TDI vehicles do not comply with federal
and California emissions standards. The information in this booklet
represents a step forward as we continue on the road to making things
right for you.
As part of VW's settlements with the United States Department of
Justice (DOJ), Environmental Protection Agency (EPA), the California
Air Resources Board (CARB), the California Attorney General’s
Office (CAAG), the Federal Trade Commission (FTC) and Class
Counsel we are informing you that an emissions modification is now
available for your Model Year 2015 2.0L TDI. The emissions
modification for your vehicle has been approved by the EPA and CARB.
The following pages outline the emissions system updates that are now
available for your Model Year 2015 Volkswagen 2.0L TDI and the
extended emissions warranty coverage that will be provided for vehicles
that receive the modification. You can also read about the impact
these updates will have on your driving experience as well as
instructions on maintaining your vehicle post-modification.
We encourage you to carefully review the information in this booklet,
and if we can be of further assistance, please let us know.
For questions about any of the material included in the booklet please
visit http://www.vw.com/owners-recalls/ or contact VW Customer
CARE at 800-822-8987.

Parts Covered Under Extended Warranty
The emissions system warranty shall cover the following parts or
systems:


The entire exhaust after treatment system, including the Diesel
Oxidation Catalyst, the Diesel Particulate Filter, the Selective
Catalytic Reduction converter, the dosing injector and other Diesel
Exhaust Fluid system components, the exhaust flap, and all sensors
and actuators



The entire fuel system, including fuel pumps, high pressure fuel rail,
fuel injectors, vibration damper, pressure control valve and all
sensors and actuators



The EGR system, including EGR valves, EGR cooler, EGR filter, EGR
temperature sensor, all related hoses and pipes, and all sensors
and actuators



The turbocharger, including the turbocharger damper



The On-Board Diagnostic (OBD) system, including SCR DEF quality
sensor, and any malfunctions detected by the OBD systems other
than those related to the transmission.

Additionally, the engine long block warranty shall cover the engine
sub-assembly that consists of the assembled block, crankshaft, cylinder
head, camshaft, and valve train
.
The extended emissions warranty includes parts, labor, and applicable
taxes. The extended emissions warranty shall not void or supersede any
existing warranty. Conflicts concerning the warranty are to be resolved
in favor of the consumer.
More information about your extended emissions warranty coverage is
available at www.vwdiesellookup.com and in the customer letter we
sent to you in January 2017.

1

10

Extended Emissions Warranty
Coverage

Overview
Federal and California laws prohibit the use of defeat devices and the
use of engine software designed to reduce the effectiveness of your
vehicle’s emission control systems. The EPA and CARB have determined
that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine
do not comply with these laws. Through the agreed upon emissions
modification, VW will remove the software that reduced the
effectiveness of your TDI’s emission control system and will install new
emission control software and hardware designed to function effectively
in all normal driving conditions.

For the following Volkswagen 2.0 L TDI engine vehicles repaired by
the emissions modification recall, a warranty extension is applicable
as defined below.


2015 MY Beetle with engine code CVCA



2015 MY Beetle Convertible with engine code CVCA



2015 MY Golf with engine code CRUA



2015 MY Golf SportWagen with engine code CRUA



2015 MY Jetta with engine code CVCA



2015 MY Passat with engine code CVCA

Warranty Period
The warranty period for the “Extended Emissions Warranty” limited
warranty extension shall be the greater of:


11 years or 162,000 miles, whichever occurs first, from
the vehicle’s original in-service date; OR



5 years or 60,000 miles, whichever occurs first, from the
date and mileage of Phase 1 of the emissions modification.
At the time of the subsequent Phase 2 modification, the
extended warranty will be honored for 5 years or 60,000
miles, whichever occurs first, from the date and mileage of
the completion of Phase 2.

The vehicle’s original in-service date is defined as the date the vehicle
was delivered to either the original purchaser or the original lessee; or
if the vehicle was first placed in service as a “demonstrator” or
“company” car, on the date such vehicle was first placed in service.

9

2

Software and Hardware Updates

Exhibit 1: Certification standards and respective emission limits
applicable to your vehicle before and after the Emission Modification

EPA and CARB have approved a two-part emissions modification plan.

Certification standards and respective emission limits applicable to
your vehicle before the Emission Modification in the Federal Test
Procedure (FTP751))

Phase 1, is ready to start now. Phase 2 will become available in early
2018. Both parts of the plan are necessary for the emissions
modification to be effective, and vehicle owners who choose the
modification are expected to complete both phases.

Federal

Volkswagen is also required to offer a buyback of your vehicle or
terminate your existing lease as an alternative to the emissions
modification, under settlement agreements reached with the DOJ, EPA,
CARB, CAAG, FTC and Class Counsel. It is your choice whether to
select the buyback/lease termination or emissions modification. Please
visit VWCourtSettlement.com to learn more and to file a claim. For
owners selecting the emissions modification, eligibility, scheduling
information, and details on logistics can be found at
www.vwcourtsettlement.com, or by contacting us at 844-98-CLAIM.

Standard /
Emission
limits in
grams/mile
Tier 2 Bin 5
0-150,000
miles

NOx
(Nitrogen
oxides)

NMOG
(Non-methane
hydrocarbons)

CO
(Carbon
monoxide)

PM
(Particulate
matter)

HCHO
(Formaldehyde)

0.07

0.090

4.2

0.01

0.018

California and Section 177 states
Standard /
Emission limits in
grams/mile
LEVIII ULEV125
0-150,000 miles

NOx + NMOG
(Nitrogen oxides +
Non-methane
hydrocarbons)
0.125

CO
(Carbon
monoxide)

PM
(Particulate
matter)

HCHO
(Formaldehyde)

2.1

0.01

0.004

Emission limits applicable to your vehicle after the Emission Modification

Emissions Modification Phase 1: During the first part of the
modification Volkswagen will remove the software that reduced the
effectiveness of your TDI’s emission control system and replace it with
software that directs your vehicle’s emission controls to function
effectively in all normal driving conditions. The emissions modification
will change the way your car’s engine and emission control systems
interact. This will affect technical functions under some operating
conditions, for example when the vehicle is started for the day. No
significant changes to key vehicle attributes are expected, including fuel
consumption, reliability, durability, vehicle performance, drivability, or
other driving characteristics.

3

Federal States, California and Section 177 States
Standard /
Emission limits in
grams/mile
Automatic
Transmissions
0-150,000 miles
Manual
Transmissions
0-150,000 miles

NOx + NMOG
(Nitrogen oxides +
Non-methane
hydrocarbons)
0.160

CO
(Carbon
monoxide)

PM
(Particulate
matter)

HCHO
(Formaldehyde)

4.2

0.01

0.018

0.190

4.2

0.01

0.018

1) Additional limits apply for the Supplemental Federal Test Procedure (SFTP), the
Highway test procedure and in the Federal Test Procedure at high altitude.

8

Changes in Maintenance Schedule
The new software will affect your car in the following ways:

The emissions modification of your Volkswagen does not affect the
recommended vehicle maintenance schedule for oil change intervals,
Exhaust Gas Recirculation (EGR) cleaning, and Diesel Particulate Filter
(DPF) ash loading as described in your maintenance booklet.
However, diesel exhaust fluid (DEF, also known as AdBlue®) usage may
increase. The amount of the increase will vary. Some drivers will
experience no change, but others will use from 1% -14% more DEF on
average. The amount of the impact will depend on driving style and
other factors. This means some drivers will need to refill the DEF tank
more frequently. Please see your dealer for additional details.

Emission Limits
Two additional labels will be installed under the hood of the vehicle
after the modification is completed. The first label is an emissions
modification completion label and the second is the updated Vehicle
Emissions Compliance Information (VECI) label.
Your vehicle was originally certified to EPA and CARB emission
standards. After the modification, your vehicle’s emissions will be
reduced but will still be higher than the emission standard to which it
was originally certified. The certified emissions standards compared
with the emission limits that apply to your vehicle after the modification
are shown in Exhibit 1.

7



Engine sound may differ from your vehicle’s prior operation.
Although unlikely, the engine tone may vary slightly after the
emissions modification is complete. This will not result in any
noticeable change in the driving characteristics of your vehicle.



An update to the engine cooling fan operation will allow your
vehicle to cool more efficiently and may alter the sound that the
vehicle fan makes once the engine has been turned off. This update
is not related to the emissions issue, and is addressed in the spirit of
continued vehicle performance improvement.



Sport Mode Changes – While driving in sport mode the automatic
transmission will shift earlier at low accelerator positions for
improved driving comfort, resulting in lower engine speeds at
constant driving.



Improved Vehicle Drivability – Vehicles with automatic transmissions
will exhibit improvement in throttle response, a smoother
acceleration and improved driving experience.



Diesel Exhaust Fluid (DEF) consumption – DEF consumption for
your vehicle may increase. The amount of the increase will vary.
Some drivers will experience no change, but others will use 1% 14% more DEF on average (also known as AdBlue®). The amount
of the impact will depend on driving style and other factors. This
means some drivers will need to refill the DEF tank more frequently.

4

Software and Hardware Updates
(Continued)

Emissions Modification Phase 2 :
(available beginning in early 2018 )



High Altitude Shift Patterns - For Golf Automatic Transmission
vehicles, the shifting behavior has been adapted to run with slightly
higher engine speeds at high altitudes.



On-board diagnostic (OBD) system changes – Your vehicle’s OBD
system will be modified and certain emission thresholds within the
OBD system will be adjusted. These thresholds set new malfunction
detection limits that may be above what inspection and
maintenance regulators are familiar with and may reduce the
effectiveness of the OBD system in detecting malfunctions. We don’t
expect you will have any issues with the ability of your vehicle to
pass the inspection and maintenance test as a result of these
changes. The extended warranty coverage outlined in this booklet
offers additional protection if your vehicle is still covered under
warranty at the time of inspection. These changes should not be
noticeable to a driver and do not impact driving characteristics.

As explained further, your vehicle’s emissions will be reduced but will
still be higher than the standards to which the vehicle was originally
certified.

This update will take approximately an hour to complete.

The second part of the emissions modification will involve outfitting your
car with new emission control parts to ensure system reliability and
durability over time. If your car exceeds 40,000 miles (for automatic
transmissions) or 70,000 miles (for manual transmissions) we will install
updated emissions control system hardware - specifically a new Diesel
Particulate Filter, Diesel Oxidation Catalyst, and Selective Catalytic
Reduction Converter - that is needed to maintain emissions
performance for the full useful life (150,000 miles) of your vehicle. As
part of the Phase 2 modification, we will also install a second NOx
sensor and corresponding software to improve the performance of the
OBD system. The Phase 2 updates are expected to have no further
impact on overall vehicle reliability, durability, fuel economy, engine
sound, performance, or drivability.
You will receive a notice when Phase 2 of the emissions modification is
available for your vehicle. You should expect to receive this notice
before June 30, 2019. If your vehicle has accumulated fewer than
40,000 miles (for automatic transmissions) or 70,000 miles (for
manual transmissions) at the time of your Phase 2 update, your car will
need to have the Diesel Oxidation Catalyst replaced a second time,
before it reaches 150,000 miles. We will notify you when it is time to
bring your car in for the second catalyst replacement.
These updates will be made available at no cost to you starting in early
2018. A complimentary loaner vehicle will be available for the duration
of this modification, which is expected to take approximately 9 hours.

5

6