NHTSA ID Number: 10120601
Manufacturer Communication Number: 122-W6E3D-03
TSB/Document Date: 2017-10-25
Summary
No cooling in the passenger compartment. NOTE: A low state of charge of the High Voltage Battery
can cause the AC to be deactivated until the state of charge increases to an adequate level. Customers who do not plug their vehicle in on a regular basis may have this issue. There are two shut off valves in the refrigeration circuit. 1. The chiller shut off valve is normally open and requires 12V be applied to it from the AC control unit to close it. This would stop cooling of the high voltage battery
. a. Power and ground from the AC CU can be checked at the connector of the valve. 2. The evaporator shut off valve is normally closed and requires 12V to be applied to it, via a relay, in order for the valve to open and provide cooling to the passenger compartment. a. The evaporator shut off valve can be diagnosed easily by removing the relay and jumping the load contacts of the relay to see if power makes it to the valve. Power at the valve opens it and the evaporator gets cold with normal AC operation. b. The relay winding circuit can be tested for power and ground from the AC CU.
Advanced Technical Information
PHEV AC Shut Off Valves Diagnosis
8
CAY, PNM
8700
1701
Binder – 8 – Air Conditioning
Vehicle Type:
Cayenne S E-Hybrid
, Panamera S E-Hybrid![]()
Model Year:
2015 - 2017
Information:
Diagnosis information for the air conditioning chiller and evaporator shut off valves.
Symptom:
No cooling in the passenger compartment.
NOTE: A low state of charge of the High Voltage Battery
can cause the AC to be deactivated until the
state of charge increases to an adequate level. Customers who do not plug their vehicle in on a regular basis may have this issue.
There are two shut off valves in the refrigeration circuit.
1. The chiller shut off valve is normally open and requires 12V be applied to it from the AC control unit
to close it. This would stop cooling of the high voltage battery
.
a. Power and ground from the AC CU can be checked at the connector of the valve.
2. The evaporator shut off valve is normally closed and requires 12V to be applied to it, via a relay, in
order for the valve to open and provide cooling to the passenger compartment.
a. The evaporator shut off valve can be diagnosed easily by removing the relay and jumping the load contacts of the relay to see if power makes it to the valve. Power at the
valve opens it and the evaporator gets cold with normal AC operation.
b. The relay winding circuit can be tested for power and ground from the AC CU.
Refer to the diagrams on the following pages.
©2017 Porsche
Cars North America, Inc.
AfterSales
February 20, 2017
Page 1 of 4
8
CAY, PNM
8700
1701
Advanced Technical Information
AC Control Unit
Actuates the Evaporator shut off valve via a relay.
The valve is closed without 12V from the relay.
High
Pressure
Sensor
Evaporator Shut Off Valve Relay
High Pressure
service port
Evaporator
High Pressure
Shut off
service port
Valve
Compressor
Chiller
T
X
V
T
X
V
Evaporator
Internal Heat Exchanger
AC Control Unit
Low Pressure
Directly applies power and ground for the chiller shut off valve.
Service Port
Valve is open without 12V applied from AC CU.
February 20, 2017
Page 2 of 4
AfterSales
©2017 Porsche
Cars North America, Inc.
CAY, PNM
1701
8700
Advanced Technical Information
E4
AC Control Unit
©2017 Porsche
Cars North America, Inc.
8
A6
AfterSales
February 20, 2017
Page 3 of 4
8
CAY, PNM
8700
1701
Advanced Technical Information
The Evaporator Shut Off Valve Relay is in the location shown below in position 6.
Dealership
Distribution
Routing
Service Manager
________
Shop Foreman
________
Service Technician
________
________
________
________
Asst. Manager
________
Warranty Admin.
________
Service Technician
________
________
________
________
Dr. Ing. h.c. F. Porsche
AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche
Crest®, Porsche
®, Boxster®, Carrera®, Cayenne®, Cayman®,
Macan®, Panamera®, Speedster®, Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, RS®, 4S®, 718®, 918 Spyder®, FOUR UNCOMPROMISED®, and the model numbers and distinctive shapes of
the Porsche
automobiles such as, the federally registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners. Porsche
Cars North America,
Inc. believes the specifications to be correct at the time of printing. However, specifications, standard equipment and options are subject to change without notice. Some options may be unavailable when a car
is built. Some vehicles may be shown with non-U.S. equipment. Please ask your authorized Porsche
dealer for advice concerning the current availability of options and verify the optional equipment that you
ordered. Porsche
recommends seat belt usage and observance of traffic laws at all times.
February 20, 2017
Page 4 of 4
AfterSales
©2017 Porsche
Cars North America, Inc.
- High density negative paste, improves performance and...
- Enhanced life alloy or Silver Calcium stamped alloy...
- Calcium lead positive grid, maximizes conductivity and...
- Robust envelope separator with puncture resistant back...
- Vent cap design that resists acid leakage
- High density negative paste, improves performance and...
- Enhanced life alloy or Silver Calcium stamped alloy...
- Calcium Lead positive grid, maximizes conductivity and...
- Robust Envelope Separator with puncture-resistant back...
- Vent cap design that resists acid leakage
This product presentation was made with AAWP plugin.
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 122-W6E3D-03
Replacement Service Bulletin Number:
MFR Communication Date: 2017-02-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:APPLIANCE:AIR CONDITIONER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- Scanner POR V2.0 with all obd2 services
- Do the scanning for engine
- Support OBDII/EOBD Ten Modes of Operation
- 【Designed for Most Mercedes-Benz
, Sprinter
and Smart from 1996-2023】As every car model of Benz has its-owned specific car system and ECUs, not all models are equipped with a complete vehicle ECU, which may cause the scanner to be unable to perform all listed reset services on some models, or even completely incompatible. Like For Sprinter
's newer models, it support diagnostic functions only, lacking support for specialized service functions.. So please tell us the car's VIN and required service before purchase for compatibility check. You may also refer to the instructions in the eighth image of the main product photos to perform your inquiry. - 【Up to 38 Reset Services】MB V3.0 2026 Version diagnostic tool performs Up to 38 maintenance services - Oil Rest , SAS, EPB, ETC, D-P-F, TPMS, ABS, Suspension, Air Conditioner, Head Lamp, Body Stability, Engine Control, Seat, Fuel Pump, Air-Filter, Engine Idle, Door, Im-mo-bilizer, Injector Coding, Transmission Control, Miscellaneous, Adblue, BMS, Cluth, Water Pump, NOxSensor, Rain/Light Sensor, Start/Stop, Radar/Camera, Cylinder Shutoff Test, Speed Limit Assist, Control Unit Reset, Oxygen Sensor, Seat Belt, Cruise Control System, Turbocharger, Crankshaft, Language Setting and etc. (Tips: Please update the software after receiving the product to obtain new service functions)
- 【OE-Level All System OBD2 Scanner】iCarsoft MB V3.0 (2026 Version) diagnostic scanner offers comprehensive OBDII services, allowing you to quickly scan all systems, including the Engine, ABS, SAS, SRS, TPMS, TCM, Fuel Pump System, ESP, EPB, EPS, Suspension, SCM, Adaptive Systems, and more. It supports functions such as reading and erasing codes, checking I/M readiness, viewing freeze frame data, performing O2 sensor tests, conducting on-board monitoring, testing the evap system, auto VIN retrieval, and reading both generic and specific codes, as well as DTCs and battery tests.
- 【Bidirectional Scan Tool】iCarsoft MB V3.0 (2026 Version) Bidirectional scanner supports activate or control a vehicle system or component, allows commanding cars’ modules and receiving info from the ECU to perform active tests on individual components, including EVAP/ABS Motor Pump/Windows/Sunroof and more, to pinpoint fault causes & resolve issues,and allows you to re-learn certain components after making repairs or replacement.
- 【Real Time Record & Graph View】iCarsoft MB V3.0 (2026 Version) can automatically record vehicle text history and identify vehicle information. Preserve real-time data information. View & Graph Live Data. Support Data Review and Print. Multi-language: English, German, Dutch, Spanish, French and so on. We promise to offer Lifetime updates (Lifetime free Update via PC), and confidence in products. We also provide 1 year warranty + extra lifetime hardware free repair if you need it in the future. We prioritize user experience & strive to meet your expectations. Please do feel free to reach out to us if you have any question or problem about the usage, our tech team will service you in time.
- WHY CHOOSE THE 2025 CR MAX -Upgrade the latest diagnostic capabilities for all vehicles after 1996: upgrade to 49+maintenance services; 46 extra specific functions; real all systems/all control modules diagnose; over 40K+ bidirectional actuation tests for diagnosing all control moduels of cars; Powerful full OBD2 Functions; built-in ECU Coding for BMW
/ Audi
/ VW
/ RollsRoyce; Fr ee V.A.G Guide Function; Battery retistration for new battery adaptation and more. It covers all vehicle diagnostic services and some special professional vehicle maintenance servces, assists you to do home DIY vehicle maintenance or car repair as a pro technician. - NEWEST IN INNOVATION FULL OBD2 SERVICES- iCarsoft auto car diagnostic scanner compatible with CAN-FD, CR MAX can do it all-reads and clears trouble codes, ALL SYSTEM DIAGNOSIS such as engine, transmission, ABS and airbag etc. CR MAX code reader for all cars can perform I/M Readiness, Live Data, Freeze Frame, Vehicle Information, Monitor Test, On-Board Monitor, E vap System Test,O2 Sensor Test,DTC Library Lookup,etc. (Warm Tips: If you car is after 2023,please contact us for compatibility; 3. It comes with 16PIN OBD2 diagnostic adapter, please check your car diagnostic socket if it is 16pin socket, if your car is 14pin diagnostic socket please contact us for the solution.)
- 49 RESET+ 46 SERVICES- Performs: Oil Reset, EPB,SAS,Throttle, D-P - F, Battery, ABS, Injector, TPMS, Suspension, AC, Head Lamp, Body Stablity, Engine, Tramsmission, Airbag, Seat, Door-Win-Roof, Fuel Pump, Door, E-G- R.+21 NEWEST SERVICES( Need update scanner)-AdBlue, Clutch, Crankshaft, High Voltage Battery
, Cruise Control, NO xSensor, Rain Sensor, Stop And Start, Turbocharger, Head Up Display, Radar Camera, Vehicle Setup, Cyliner Misfire Check,Speedlimitassist, ControlUnitReset,OxygenSensor, Seatbelt. Extra 46+ extra services based on car brand.(Tips: Quantity of reset/ calibration fucitons are based on car system that your vehicle model has) - REVOLUTIONARY 40000+BIDIRECTIONAL ACTIVE TESTS: Upgraded CR Max scanner equip with numberous of actuational test items for covering all available vehicle control modules, no longer only do simple light test or window test like other scanners, performs hardware modules test and software control modules test for checking car units or new updated control moduels work well or not after maintenance/ repair/ re-installation/ control system updated (Example for Benz- Roller Sun Blind test; Backup Camera test ;Self-test; EPB test; Transport Mode test;Boost Pressure Positioner test; Fuel Pump test; AND MORE!!).(Warm tip: The available test items are based on control modules your car has)
- ECU CODING+ BATTERY REGISTRATION- Powerful ECU Coding service for BMW
/MINI
/RollsRoyce / Audi
/VW
/Seat/Skoda/Bentley
/Bugatti
/Lamborghini
, Improves Engine Power Performance and Optimizes Fuel Efficiency and Match New Hardware Unit to car and Customized a comfortable Driving Modes and Fixes & Updates Original Software Bug. The battery test function for checking car battery health, perform battery reset (BMS ) for replacing a damaged or aging car battery with a new one and register new battery to car ECU
This product presentation was made with AAWP plugin.
Last update on 2026-06-06 / Affiliate links / Images from Amazon Product Advertising API




