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NHTSA ID Number: 10120593

Manufacturer Communication Number: NTB16-068b

TSB/Document Date: 2017-10-25


Summary

2016-2017 TITAN XD; TRANSMISSIONeBay logo SHIFT QUALITY ISSUES This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.


Classification:

Reference:

AT16-004b

Date:

NTB16-068b

November 8, 2016

2016-2017 TITAN XD;
TRANSMISSIONeBay logo SHIFT QUALITY ISSUES
This bulletin has been amended. Changes have been made throughout.
Please discard previous versions of this bulletin.

APPLIED VEHICLES:
APPLIED VIN & DATE:

2016-2017 Titan XD (A61)
2016: All
2017:
4WD - Built before 1N6BA1F(**)HN 509376 // Sep 30, 2016
2WD - Built before 1N6BA1F(**)HN 509429 // Oct 1, 2016

APPLIED ENGINE:

CumminseBay logo 5.0L V8 Diesel

APPLIED TRANSMISSION: 6AT: RE6R01A

IF YOU CONFIRM
Any of the following issues:

When cold (transmission fluid below 140°F [60°C]), there is an engine RPM rise
(200 to 500 rpm flare) during the 1-2 shift, 2-3 shift, and/or the 3-4 shift.

While slowing to a stop, a 2-1 down shift bump is felt just before stopping.

Harsh up-shifts.

Shift shock when lifting foot from accelerator.

Gear hunting while driving in city traffic.

ACTION
1. Compare the vehicle’s current TCM part number to the part number listed in Table A on
page 7.
2. If the current TCM part number matches a part number listed in Table A, follow the
instructions in Table A.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.
1/26

SERVICE PROCEDURE

Reprogram the TCM

NOTE:

Most instructions for reprogramming with CONSULT-III plus (C-III plus) are
displayed on the CONSULT PC screen.

For the Titan XD Diesel, the GR8 set to ECM power supply mode can be attached to
either 12 volt battery.

CAUTION:

Connect the GR8 to the 12V battery and set to ECM power supply mode.
If the vehicle battery voltage goes below 12.0V or above 15.5V during
reprogramming, the TCM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the TCM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the TCM may be damaged.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the plus VI. If Bluetooth® signal waves are
within range of the CONSULT PC during reprogramming, reprogramming may
be interrupted and the TCM may be damaged.

2/26

NTB16-068b

1. Connect the plus VI to the vehicle and open/start CONSULT-III plus.

2 Confirm the ignition is ON, with engine OFF.

3. Confirm the plus VI is recognized.

The Serial No. will display when the plus VI is recognized.

4. Select Re/programming, Configuration.

Step 3:
plus VI is
recognized

Step
4

Figure 1A

3/26

NTB16-068b

5. Use arrows (if needed) to view and read all precautions.
6. Check the box confirming the precautions have been read.
7. Select Next.

Step
5

Step
6

Step
7

Figure 2A
8. Select NissaneBay logo, Vehicle Name, and then the correct Model Year.

If the screen in Figure 3A does not display, skip to step 9.

Step
8
Step
8

Example

Figure 3A
4/26

NTB16-068b

9. Make sure VIN or Chassis # matches the vehicle VIN.

10. If the correct VIN is displayed, select Confirm.

Step 9
Verify here

Step
10

Figure 4A

11. Select Confirm.

Step
11

Figure 5A

5/26

NTB16-068b

12. Select TRANSMISSIONeBay logo on page 2.

Step
12

Figure 6A

13. Select Reprogramming.

Step
13

Figure 7A

6/26

NTB16-068b

14. When you get to the screen shown in Figure 8A, confirm this bulletin applies as follows.
a. Find the TCM Part Number and write it on the repair order.
NOTE: This is the current TCM Part Number (P/N).

xxxxxxxxxxx xxxxxx

14a: Current TCM P/N
31036 -XXXXX
xxxxxxxxxxxxxx
xxxxxxxxxxx xxxxxx
xxxxxxxxxxxxxxxxxx

Figure 8A

b. Compare the P/N you wrote down to the numbers in the Current TCM Part Number
column in Table A below.

If there is a match, follow the instructions in Table A.

If there is not a match, this bulletin does not apply. Refer to ASIST for further
diagnosis.

Table A
Current TCM Part Number: 31036 -

EZ02B, EZ02D, EZ03B, EZ03D

Instructions
1. Complete the Reprogramming.
2. Perform TransmissioneBay logo Calibration.

1. Complete the Reprogramming only.
EZ04B, EZ04D

No other producers in this bulletin are
required.

7/26

NTB16-068b

15. Select Save.

Step
15

Figure 9A

16. Use arrows (if needed) to view and read all precautions.
17. Check the box confirming the precautions have been read.
18. Select Next.

Step
16

Step
17

Step
18

Figure 10A
8/26

NTB16-068b

19. Read the Current Part Number and Part Number After Reprogramming. They
should be different.

20. Select Next.

Step 19
These numbers
should be
different

Step
20

Figure 11A

9/26

NTB16-068b

NOTE:

In some cases, more than one new P/N for reprogramming is available.

If more than one new P/N is available, the screen in Figure 12A displays.

Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for
further diagnosis.

TRANSMISSION

xxxxx-xxxxx
xxxxx-xxxxx

xxxxx-xxxxx xxxxxxxxxxxxxxxxx
xxxxx xxxxx xxxxxxxxxxxxxxxx

Figure 12A

10/26

NTB16-068b

21. Make sure OK is highlighted green (battery voltage must be between 12.0 and 15.5
Volts).

22. Select Next.

IMPORTANT: Battery voltage must stay between 12.0 and 15.5 Volts during
reprogramming or ECM reprogramming may be interrupted and ECM may be damaged.

Monitor battery
voltage here

Step
21
Step
22

Figure 13A

11/26

NTB16-068b

23. Change the ignition to ACC mode.

Make sure the IGN status judgement changes to OK. See Figure 15A.

“NG” will display until the
ignition is changed to ACC mode

Figure 14A
NOTE: In the next step, the reprogramming process will begin when Start is selected.
24. Select Start.

Monitor battery
voltage here

Step
24

Figure 15A
12/26

NTB16-068b

25. Wait for both progress bars to complete.

Step
25

Figure 16A

NOTE: If the message shown in Figure 17A
appears, there is data stored in the plus VI.
Select “Yes” to proceed with reprogramming.

Figure 17A

13/26

NTB16-068b

26. When the screen in Figure 18A displays, reprogramming is complete.
NOTE: If the screen in Figure 18A does not display (indicating that reprogramming did
not complete), refer to ECM recovery on the next page.
27. Disconnect the GR8 (battery charger) from the vehicle.
28. Select Next.

Step
28

Figure 18A
29. Follow the on-screen instructions and change the ignition to ON mode.

Figure 19A
NOTE:
 In the next step (page 16), you will perform DTC erase.
 This operation is required before C-III plus will provide the final reprogramming
confirmation report.
14/26

NTB16-068b

ECM Recovery
Do not disconnect the plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 20A:

Check battery voltage
(12.0 - 15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select retry and follow the
on screen instructions.

“Retry” may not go through on
first attempt and can be
selected more than once.
Figure 20A

If reprogramming does not complete and the “X” icon displays as shown in
Figure 21A:

Check battery voltage
(12.0 - 15.5 V).

CONSULT A/C adapter is
plugged in.

12

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TSB/Document ID: NTB16-068b

Replacement Service Bulletin Number:

MFR Communication Date: 2016-11-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSIONeBay logo

MFR Component System:

MFR Component Subsystem:


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