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NHTSA ID Number: 10120568

Manufacturer Communication Number: NTB17-084

TSB/Document Date: 2017-10-25


Summary

2014-2017 ROGUE AND ROGUE HYBRIDeBay logo; SQUEAK OR RATTLE FROM FRONT DOOR FINISHER IF YOU CONFIRM While driving, a squeak noise is heard from either front door finisher in the areas shown in Figure 1, and The noise stops when the area is pressed, and The VIN begins with 5N1. or The VIN begins with KNM and was built before KNMAT2M(**)GP 605885 // October 1, 2015. AND/OR A rattle noise is heard when either front door outside handle is operated, and The VIN begins with 5N1 and was built before 5N1AT2M(**)HC 830035 // May 1, 2017. ACTION - If applicable, apply felt tape to repair front door finisher squeak noise. See page 2. - If applicable, apply felt tape to repair front door handle noise. See page 4.


Classification:

Reference:

BT17-014

Date:

NTB17-084

July 24, 2017

2014-2017 ROGUE AND ROGUE HYBRIDeBay logo;
SQUEAK OR RATTLE FROM FRONT DOOR FINISHER
APPLIED VEHICLES:

2017 Rogue HybrideBay logo (T32)
2014-2017 Rogue (T32)
USA built – first 3 characters of the VIN are 5N1…
Korea built – first 3 characters of the VIN are KNM…
NOTE: Does not apply to Japan built Rogue (VIN starting with JN8…)

IF YOU CONFIRM
While driving, a squeak noise is heard from
either front door finisher in the areas
shown in Figure 1,
and
The noise stops when the area is pressed,
and

Squeak heard
in these areas

The VIN begins with 5N1.
or
The VIN begins with KNM and was built
before KNMAT2M(**)GP 605885 //
October 1, 2015.

Figure 1

AND/OR
A rattle noise is heard when either front door outside handle is operated,
and
The VIN begins with 5N1 and was built before 5N1AT2M(**)HC 830035 // May 1, 2017.
ACTION

If applicable, apply felt tape to repair front door finisher squeak noise. See page 2.
If applicable, apply felt tape to repair front door handle noise. See page 4.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.
1/5

SERVICE PROCEDURE

Repair Front Door Finisher Squeak Noise
Perform the following procedure ONLY if applicable (see page 1).

1. Remove the front door finisher.

Refer to the Electronic Service Manual (ESM), section INT-Interior, for removal
instructions.

2. Cut 4 strips of felt tape (part # J-503975-5) to the following lengths:

1 piece to 130 mm.

1 piece to 120 mm.

1 piece to 50 mm.

1 piece to 30 mm.

NOTE:
 Felt tape can be found in Squeak and Rattle Kit J-50397.
 4 strips of felt tape will be required per front door finisher.

3. Apply felt tape to the areas indicated in Figure 2 on page 3.

2/5

NTB17-084

Apply 120 mm
felt tape
Apply 30 mm
felt tape
Apply
50 mm
felt
tape
Apply
130 mm
felt
tape

Figure 2

4. Reinstall the front door finisher.

Refer to the ESM, section INT-Interior, for installation instructions.

5. Confirm the squeak noise is no longer occurring.

3/5

NTB17-084

Repair Front Door Handle Rattle Noise
Perform the following procedure ONLY if applicable (see page 1).

1. Remove the front door finisher.

Refer to the ESM, section INT-Interior, for removal and reinstallation instructions.

2. Cut 4 strips of felt tape (part # J-503975-5) to 25 mm.
NOTE:
 Felt tape can be found in Squeak and Rattle Kit J-50397.
 4 pieces of felt tape will be required per front door.

3. Apply 2 piece of felt tape, side by side, to the outside door handle cable in the 2
locations where it contacts the harness. See the areas indicated in Figure 3.

Apply 2 pieces of felt
tape, side by side

Cable

Harness

Apply 2 pieces of felt
tape, side by side

Figure 3
4/5

NTB17-084

4. Reinstall the front door finisher.

Refer to the ESM, section INT-Interior, for installation instructions.

5. Confirm the rattle noise is no longer occurring.

PARTS INFORMATION
DESCRIPTION

PART #

QUANTITY

Felt tape*

J-503975-5

4 per door for rattle noise
4 per door for squeak noise

*Felt tape can be found in the Squeak and Rattle Kit J-50397. Additional Squeak and
Rattle kits, or additional felt tape (J-503975-5) can be obtained from Tech•Mate at
1-800-662-2001.

CLAIMS INFORMATION
DESCRIPTION
REPAIR FRONT DOOR
FINISHER-ONE FOR
SQUEAK NOISE
(Squeak from door finisher)

PFP

OP CODE

SYM

DIAG

BX6DAA
(1)

REPAIR FRONT DOOR
FINISHER-BOTH FOR
SQUEAK NOISE
(Squeak from door finisher)

FRT
0.5

ZL

32

BX6EAA

0.7

(1) Refer to the electronic parts catalog (FAST) and use the Front Door Panel part number
as the PFP.
OR
DESCRIPTION

PFP

REPAIR FRONT DOOR
FINISHER-ONE FOR RATTLE
(Rattle from outside door handle)

OP CODE

DIAG

BX6FAA
(1)

REPAIR FRONT DOOR
FINISHER-BOTH FOR RATTLE
(Rattle from outside door handle)

SYM

0.5
ZL

BX6GAA

FRT

32
0.7

(1) Refer to the electronic parts catalog (FAST) and use the Lock and Remote Control
Assembly part number as the PFP.

5/5

NTB17-084

1

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TSB/Document ID: NTB17-084

Replacement Service Bulletin Number:

MFR Communication Date: 2017-07-24

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY:DOOR

MFR Component System:

MFR Component Subsystem:


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