NHTSA ID Number: 10120463
Manufacturer Communication Number: 2041919.2
TSB/Document Date: 2017-10-21
Summary
Engine and Gearbox control unit - software update (SC16/02) *Revised: VIN Updates
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Documents
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master.xml
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Workshop Campaign EA40
Engine and Gearbox control unit - software update (SC16/02)
Notes
Transaction No.: 2041919/2
Release date: Jun 26, 2017
Repair instructions
Technical background
Revised engine and transmission software.
Remedy
Revised software has been developed. This software is to be loaded into the gearbox and engine control modules using the following process
Customer notification
Customers do not need to be informed directly of this campaign. Please ensure that all affected vehicles are checked and repaired during a service
visit. You should also inform your new and used car sales department so that the vehicles affected can be checked and, if necessary, repaired
immediately (and not just before sale)
NOTE: Ask the customer if the engine control modules have been modified in any way (chip tuning). Explain to the customer that updates to the
engine control modules can render the chip tuning ineffective or damage to the control modules can occur.
Ask the customer to contact the tuning contractor to establish if a software update is possible. Inform the customer that if modifications have been
carried out to the engine control module, Bentley
Motors or your own company will not accept liability from damage by updating the software.
Should a customer decline to have the update performed because the vehicle has been chip tuned, please make your Product Support Team aware
by raising a DISS ticket of the chip tune, the VIN and chip tuning information can then be saved for future reference.
Warranty
Normal warranty policies are applicable
Warranty Type
790 or 710
Labour Operation Code
01 29 00 08
Damage Service Number EA40
Damage Code
00 66
Time
80 TU
Criteria ID
01
Parts
.
Parts supply
.
Parts despatch control
N/A
Repair instructions
Notes
Technical background
Revised engine and transmission software.
Check
If the vehicle Is not already listed as repaired in the “Repair history” (ElsaPro), check for the campaign identification mark, blue spot to the boot
mounted fuse box adjacent to the main system battery positive post (see Figure 23), should neither be evident carry out the required work in
accordance with these instructions
Parts
.
Work
1. Ensure a suitable battery charger is correctly connected to the vehicle electrical system for the duration of this procedure
2. Connect the Bentley
approved diagnostic tool to the vehicle On Board Diagnostic (OBD) socket. Note: Hardwire connections should be used
between the diagnostic tool and the OBD socket and when connecting broadband to the diagnostic tool.
3. Switch on the ignition using the ignition key
4. From the diagnostic tool main desktop select Off board Diagnostic Information System
5. Select – Start diagnosis
6. Select – Model / Engine
7. Select guided fault finding to check and clear the vehicle of any fault codes. NOTE: At this stage when requested to Make a Target/Actual
comparison do not perform this action select NO
Figure 1
8. Select Special functions (1), Select SVM – Problem related Hardware/Software Update (2), Select Perform test (3) (see Figure 1)
Figure 2
9. At SVM process screen enter (1) the specific SVM code 390XW12UP15RC and then Adopt (2) (see Figure 2)
Figure 3
10. Check you have entered the correct SVM code and select Yes (see Figure 3)
11. If prompted enter your global user ID and password
12. Follow the on screen prompts to continue through the procedure
Figure 4
13. Once software that requires changing is detected,3 units, select Done/Continue (see Figure 4) Note: each of the 3 control units will be offered
for software update individually by the program. Follow prompts the online connection will deliver the required software to the tester
Figure 5
14. At Necessary update programming screen select Yes to update 01 – Engine control unit – J623 control unit (see Figure 5)
Figure 6
15. Select Yes at 2 Update programming 01 to update 01 – Engine control module (see Figure 6)
Figure 7
16. During update a progress bar will be displayed (see Figure 7)
Figure 8
17. Once Done/Continue is selected at the successful programming screen (see Figure 8) then the next module requiring software change will be
presented - Engine control unit 2 – J624
18. At Necessary update programming screen select Yes to update 11 - Engine control unit 2 – J624 (see Figure 5)
19. Select Yes at 2 - Update programming - 11 to update – Engine control module 2 (see Figure 6)
20. During update a progress bar will be displayed (see Figure 7)
21. Once Done/Continue is selected at the successful programming screen (see Figure 8) then the next module requiring software change will be
presented - Automatic gearbox control unit – J217
22. At Necessary update programming screen select Yes to update 02 - Automatic gearbox control unit – J217 (see Figure 5)
23. Select Yes at 2 - Update programming – 02 to update – Automatic gearbox control unit (see Figure 6)
24. During update a progress bar will be displayed (see Figure 7)
Figure 9
25. Once Done/Continue is selected at the final successful programming screen (see Figure 9) then you are prompted to perform an ignition off/on
cycle, to do this: FIRST press Done/Continue then at prompt turn ignition OFF, press Done/Continue then at prompt turn ignition ON
Figure 10
26. At Result screen select Done/Continue and if prompted perform any required calibration (see Figure 10)
Figure 11
27. Once calibration has completed follow the prompts to perform the automatic SVM
28. Select Guided fault finding to check and clear the vehicle of any fault codes generated as a result of performing this campaign. NOTE: When
requested to Make a Target/Actual comparison this action should be performed, select YES. (see Figure 11)
Once the above is performed the following test Adaption of crankshaft sensor tolerance must be performed
Figure 12
1. Within Control units – Select (single touch) 01 Engine Control Module – Reveal drop down menu (extended touch and release), Select Guided
functions (see Figure 12)
Figure 13
2. Within Engine Control Module 1, Select 01-Basic settings and then Execute (see Figure 13)
Figure 14
3. Follow screen prompts to start engine (see Figure 14)
Figure 15
4. Allow engine coolant temperature to rise above 80°C (see Figure 15)
Figure 16
5. Within Basic settings select A Next menu. (see Figure 16)
Figure 17
6. Within Basic settings select 23 Adaption of crankshaft sensor tolerance (see Figure 17)
Figure 18
7. Follow and observe screen prompts and select Continue (see Figure 18)
Figure 19
8. Following the screen prompts press and hold the brake and the accelerator pedal. ( see Figure 19) NOTE: It is expected that the engine speed
will rise rapidly to close on maximum rpm this is normal for this test keep the accelerator and brake pressed for the test to continue. The engine
speed will rise and fall approximately 3 times during the this test
Figure 20
9. With both brake and accelerator pedal held ‘on’ the test will continue as shown on screen basic setting routine running (see Figure 20)
Figure 21
10. When test is complete screen status will show basic setting routine – finished correctly, as instructed release both brake and accelerator pedal
and select Continue (see Figure 21)
Figure 22
11. At Basic setting screen select –C- to Exit
12. On completion apply a blue campaign completion mark (see Figure 23)
Identification
Figure 23
On completion apply a blue campaign completion mark to the boot mounted fuse box adjacent to the main system battery positive post (see Figure
23)
Repair instructions
Notes
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TSB/Document ID: 2041919.2
Replacement Service Bulletin Number:
MFR Communication Date: 2017-06-26
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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