Technical
Service Bulletin

Mazda North American Operations
Irvine, CA 92618-2922

Subject:
A/C BLOWS WARM AIR DUE TO EVAPORATOR LEAK

Bulletin No.: 07-004/17

Last Issued: 09/12/2017

BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below: The changes are noted in Red.

Previous TSBs: Date(s) Issued:
07-004/17

04/18/2017

07-006/16

12/12/2016

APPLICABLE MODEL(S)/VINS
2016-2017 CX-3 USA/Mexico vehicles with VINs JM1 DK ****** 103784 through 162553 (produced from
June 01, 2015 through December 19, 2016)
2016-2017 CX-3 Canada vehicles with VINs JM1 DK ****** 100037 through 162553 (produced from March
09, 2015 through December 19, 2016)

DESCRIPTION
Some customers may complain about warm air from the climate control vents. This may be caused by
improper brazing (A) of the evaporator (B), causing a refrigerant leak from the joint between the tubes (C)
and the header (D).

Page 1 of 6
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2017 Mazda North American Operations, U.S.A.

Bulletin No.: 07-004/17

Last Issued: 09/12/2017

Before Improvement
Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE
1. Verify customer concern.
2. Use a dealer supplied manifold gauge tool to check the A/C refrigerant charge. Refer to MGSS online
Workshop Manual REFRIGERANT PRESSURE CHECK. Is the A/C refrigerant charge low?




Yes - Go to step 3.
No - This Service Information is not applicable. Refer to MGSS online Workshop Manual NO COOL
AIR [FULL-AUTO AIR CONDITIONER].

3. Use a dealer supplied UV leak detection tool. Is there a trace of fluorescent liquid at the A/C unit drain
hose end?
NOTE: UV fluorescent leak detection dye is added at the factory.




Yes - Go to step 4.
No - This Service Information is not applicable. Refer to MGSS online Workshop Manual NO COOL
AIR [FULL-AUTO AIR CONDITIONER].

4. Replace the A/C evaporator. Refer to MGSS online Workshop Manual A/C UNIT
REMOVAL/INSTALLATION.
NOTE: When replacing the evaporator, add compressor oil of approximately 40 ml {40 cc, 1.4 fl oz}. Refer
to MGSS online Workshop Manual REFRIGERANT CHARGING.
5. Verify repair.

Page 2 of 6
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2017 Mazda North American Operations, U.S.A.

Bulletin No.: 07-004/17

Last Issued: 09/12/2017

SPECIAL SERVICE TOOL(S)
Part Number

Description

Dealer Supplied A/C Manifold Gauge

Dealer Supplied UV leak detection tool

Page 3 of 6
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2017 Mazda North American Operations, U.S.A.

Bulletin No.: 07-004/17

Last Issued: 09/12/2017

PARTS INFORMATION
Part Number
DD2F-61J10A
D09W-68162
9YA0-11003A
B455-32099B

Description
EVAPORATOR

Qty.
1

TRIM CLIP

2

BOLT, STEERING WHEEL

1

BOLT, INTERMEDIATE SHAFT
LOWER
BOLT, INTERMEDIATE SHAFT
D10J-32-099
UPPER
9YA0-20-682
BOLT, DASHBOARD
BBM4-61O-RING, COOLER PIPE LOW
J17
GJ6A-61-J19 O-RING, COOLER PIPE HIGH
BP4K-61-242
CLIP, HEATER PIPE
5555-FG-002
A/C REFRIGERANT
ZZC0-61-K39

COMPRESSOR OIL

1

Notes
O-Rings for Expansion Valve come with the new
evaporator
Non Reusable Part
Non Reusable Part
Non Reusable Part

1
2

Non Reusable Part

1

Non Reusable Part

1
2
As
needed

Non Reusable Part
---

1

1 bottle repairs 5 vehicles (40 ml required from 210
ml/bottle).

Page 4 of 6
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2017 Mazda North American Operations, U.S.A.

Bulletin No.: 07-004/17

Last Issued: 09/12/2017

Replacement Part Location
Evaporator
O-Rings for Expansion Valve come
with the new evaporator

Bolt, Intermediate Shaft Upper
Bolt, Intermediate Shaft Lower

Trim Clip
Bolt, Steering Wheel

Bolt, Dashboard

O-Ring, Cooler Pipe Low
O-Ring, Cooler Pipe High

Clip, Heater Hose

Page 5 of 6
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2017 Mazda North American Operations, U.S.A.

Bulletin No.: 07-004/17

Last Issued: 09/12/2017

NOTE:




O-Rings for Expansion Valve come with the new evaporator.
Modified part can be distinguished by its black circled marking as shown below.

WARRANTY INFORMATION
NOTE:





This warranty information applies only to verified customer complaints on vehicles eligible for
warranty repair.
This repair will be covered under Mazda's New Vehicle Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.

Warranty Type
A
Symptom Code
59
Damage Code
9G
Part Number Main Cause
DD2F-61-J10A
Quantity
1
Operation Number / Labor Hours: XXMASARX / 3.2 Hrs.
Refrigerant Charge / Labor
XXMATXRX / 0.7 Hrs.
NOTE:





Claim the replacement parts as related parts.
Claim the compressor oil using 5555-CP-OIL, which will reimburse you for 1/5 of the can (1 can
repairs 5 vehicles).
Claim the A/C refrigerant by entering the applicable part number and the quantity used as related
part.

Page 6 of 6
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2017 Mazda North American Operations, U.S.A.