Loading...

NHTSA ID Number: 10120380

Manufacturer Communication Number: 01-010-17-3378

TSB/Document Date: 2017-10-21


Summary

Some vehicles may experience DTC P064A stored in the PCM memory. There is no drivability concern and a technician may find this DTC during diagnosis for another concern. P064A:00 - (Fuel Pump Control Module Error). [Detection Condition] The difference between the actual fuel pressure and the target fuel pressure is 10 kPa {0.10 kgf/cm2, 1.5 psi} or more, even though the fuel pressure feedback amount on the low pressure side remains high. [Diagnosis Support Note] ? This is a continuous monitor (other). ? The check engine light does not illuminate. ? FREEZE FRAME DATA is not available. ? Snapshot data is available. ? DTC is stored in the PCM memory. The DTC may be set by an inadequate detection logic. To eliminate this concern, the detection function of DTC P064A has been disabled.


Technical
Service Bulletin

MazdaeBay logo North American Operations
Irvine, CA 92618-2922

Subject:
DTC P064A (FUEL PUMP CONTROL MODULE ERROR) IS STORED IN
PCM MEMORY WITHOUT DRIVABILITY CONCERN

Bulletin No.: 01-010/17

Last Issued: 07/26/2017

DESCRIPTION
APPLICABLE MODEL(S)/VINS
2016-2017 CX-9 vehicles with VINs lower than JM3TC******140178 (produced before March 7, 2017)
Some vehicles may experience DTC P064A stored in the PCM memory. There is no drivability concern and
a technician may find this DTC during diagnosis for another concern.

P064A:00 - (Fuel Pump Control Module Error)

[Detection Condition]
The difference between the actual fuel pressure and the target fuel pressure is 10 kPa {0.10 kgf/cm2, 1.5
psi} or more, even though the fuel pressure feedback amount on the low pressure side remains high.
[Diagnosis Support Note]





This is a continuous monitor (other).
The check engine light does not illuminate.
FREEZE FRAME DATA is not available.
Snapshot data is available.
DTC is stored in the PCM memory.

The DTC may be set by an inadequate detection logic. To eliminate this concern, the detection function of
DTC P064A has been disabled.

REPAIR PROCEDURE
If you find DTC P064A stored in PCM memory during any service opportunity, check if there is any
drivability concern accompanied and/or any other fuel pump related DTC, especially P0087, stored.
- If there is any drivability concern and/or other DTC accompanied, perform diagnosis according to the
instructions on MGSS online.
- If there is no drivability concern and no other fuel pump related DTC, reprogram the PCM with MazdaeBay logo
Modular Diagnostic System (M-MDS) using IDS 106.03 or later software.

Page 1 of 3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. MazdaeBay logo technicians utilize the proper tools/
equipment and take training to correctly and safely maintain MazdaeBay logo vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized MazdaeBay logo dealership. MazdaeBay logo North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2017 MazdaeBay logo North American Operations, U.S.A.

Bulletin No.: 01-010/17

Last Issued: 07/26/2017

1. Reboot the IDS to clear memory before reprogramming.
2. Using IDS 106.03 or later software, reprogram the PCM to the latest calibration (refer to “Calibration
Information” table) by following the “Module Reprogramming
procedure.
NOTE:
• Always update the IDS tool first, then follow on-screen instructions to download the needed calibration file
for PCM reprogramming.
• It is not necessary to remove any fuses or relays during PCM reprogramming when the IDS screen
prompts you to do so. You may accidentally stop power to one of the PCM
terminals and cause the PCM to be blanked, or you may receive error messages during the IDS
reprogramming procedure.
• IDS shows the calibration part numbers after programming the PCM.
• Please be aware that PCM calibration part numbers and file names listed in any Service Bulletin may
change due to future releases of IDS software, and additional
revisions made to those calibrations for service related concerns.
• When reprogramming a PCM, IDS will always display the “latest” calibration P/N available for that vehicle.
If any calibration has been revised/updated to contain new
information for a new service concern/issue, it will also contain all previously released calibrations.
• Start/Stop button vehicles only: DO NOT press the start/stop button during the reprogramming process.
• When performing this procedure, we recommend using the “Power Supply” mode in the Battery
Management System to keep the vehicle battery up to capacity. If a different
charger is used, make sure it does not exceed 20 AMPS. If it exceeds 20 AMPS, it could damage the VCM.
3. After performing the PCM reprogramming procedure, clear DTCs.
4. After clearing DTCs, start the engine and confirm that no warning lights stay on.
NOTE:
• If any DTCs should remain after performing DTC erase, diagnose the DTCs using MGSS online
instructions or Workshop Manual section 01-02.
• Disconnect the negative battery cable and wait for 30 seconds or more to reset the fuel control learning
data.

CALIBRATION INFORMATION
Spec. Drive
USA

File Name

Note

2WD PYFL-188K2-L Improved from "-J"
4WD PYFM-188K2-L Improved from "-J"

Mexico 2WD PYGN-188K2-H Improved from "-G"
4WD PYGP-188K2-H Improved from "-G"
NOTE: It is not necessary to order a PCM part for this repair procedure.

Page 2 of 3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. MazdaeBay logo technicians utilize the proper tools/
equipment and take training to correctly and safely maintain MazdaeBay logo vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized MazdaeBay logo dealership. MazdaeBay logo North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2017 MazdaeBay logo North American Operations, U.S.A.

Bulletin No.: 01-010/17

Last Issued: 07/26/2017

WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for warranty
repair.
• This repair will be covered under Federal Emission Warranty term (long term).
• Additional diagnostic time cannot be claimed for this repair.

Warranty Type

A

Symptom Code

65

Damage Code

9W

Part Number Main Cause
Quantity
Operation Number / Labor
Hours:

5555-RP-PCM
0
XXN78XFX / 0.3 Hrs.

NOTE:If this concern is found during the repair for another concern that is to be repaired by PCM
reprograming, do not claim for this concern. Claim for other concern.

Page 3 of 3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. MazdaeBay logo technicians utilize the proper tools/
equipment and take training to correctly and safely maintain MazdaeBay logo vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized MazdaeBay logo dealership. MazdaeBay logo North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2017 MazdaeBay logo North American Operations, U.S.A.

1

SaleBestseller No. 1
Valvoline MaxLife High Mileage 5W-30 Synthetic Blend Motor Oil 5 Quart
  • Formulated for engines with 75,000 miles or more, Valvoline...
  • Delivers 20% better wear protection and 15% better sludge...
  • Extra detergents safeguard against friction, corrosion and...
  • Advanced friction-fighting additives help maximize...
  • Provides performance benefits for high mileage, new and...
SaleBestseller No. 2
Valvoline Advanced Full Synthetic SAE 0W-20 Motor Oil 5 QT
  • Advanced protection against the four main causes of engine...
  • Delivers 40% stronger wear protection than industry...
  • Provides 15% better deposit defense vs. industry standards...
  • Up to 2.5X better heat protection vs. industry standards to...
  • Engineered for excellent low-temperature flow, reducing...

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

If the PDF is very large, it may not load in the preview below.

Download PDF [343.62 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: 01-010-17-3378

Replacement Service Bulletin Number:

MFR Communication Date: 2017-07-26

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



SaleBestseller No. 1
TOPDON Bidirectional Scan Tool, 2026 New ArtiDiag900 Lite Automotive Diagnostic Tool for Full System, Scanner for Car with Active Test, 8 Reset, Wireless OBD2 Scanner Diagnostic Tool for All Vehicles
  • [2026 Top-Tier Hardware and Software Upgrade]: Topdon ArtiDiag900 Lite scanner has enhanced hardware and latest features, including Android 11.0, 5x faster CPU, 10000mAh battery for 12 hours of continuous operation, stable wireless diagnosis with Bluetooth 5.0, 8-inch touchscreen. Added bi-directional control, wireless diagnosis, battery testing (optional), and DTC repair guide
  • [TOPDON Bidirectional Scan Tool]: This bidirectional obd2 scanner sends commands to the vehicle's ECU for active testing, enabling users to accurately and quickly locate faulty components such as injectors, coolant pumps, windows, wipers, headlights, mirrors, etc. The bidirectional control scanner is the ideal choice for workshops/automotive repair shops as it significantly reduces mechanic's diagnostic time.
  • [Wireless Bluetooth Diagnostic Experience]: The AD900 Lite scan tool comes with a Bluetooth 5.0 VCI, supporting a wireless diagnostic range of up to 33 feet (10 meters), allowing you to diagnose without being confined to cables or tight spaces. Stable and fast wireless diagnosis provides a comfortable repair environment. It also offers VCI cables to increase connectivity options.
  • [DTC Repair Guide Function]: Easily diagnose issues with your vehicle and receive guidance on repairs with the topdon scan tool's fault code definitions for all systems,maximize your diagnostic capabilities. This function is compatible with ChryslereBay logo/DodgeeBay logo/JeepeBay logo/FiateBay logo 2010-2014 and expanding with continual updates,the AritDiag 900 Lite car diagnostic scanner is the must-have tool for any technician or DIY enthusiast.
  • [OE-Level Full System Diagnostics]:AritDiag900 Lite full system diagnostic scanner can scan ALL available modules(Engine, Transmission, Airbag, ABS, ESP, TPMS, Gateway, Steering, Radio, Air conditioning, ect.) to✔read ECU info, ✔read/clear codes, ✔view live data stream, ✔retrieves freeze-frame, ✔perform active tests, and more. With just a simple click, it provides you with accurate and in-depth diagnostics.
SaleBestseller No. 2
TOPDON TopScan Lite OBD2 Bluetooth Scanner, Bi-Directional All System Diagnostic Tool with AI Assistant, 8 Resets, Repair Guides, Performance Test, FCA AutoAuth & CAN-FD for iOS Android
  • Bi-Directional Control, Quickly Locate Problems: Turn your phone into a professional diagnostic tool. You can send commands from your phone to the ECU to test injectors, cooling fans, headlights, A/C clutch, windows, wipers, and more. See which one doesn't respond. Helps you quickly locate the problem and save time. No need to tear things apart, avoid blind disassembly.
  • Flexible Subscription, Choose Advanced Features as Needed: TopScan Lite provides free-for-life access to core diagnostics, including full system scan, code reading, performance tests, and repair information. After purchase, advanced features (bi-directional control, service operations, live data, code clearing, and AI functions) are free-for-the-first-year. After the first year, if you want to use advanced features, you need to subscribe on a monthly, quarterly, or yearly basis. As new models and reset functions are updated, the tool will also be continuously upgraded.
  • Full System Diagnostics, No Fault Hides: Unlike basic diagnostic tools that only cover 4 systems, TopScan can scan all systems. Read and clear trouble codes, view live data streams, and generate a complete vehicle health report – all issues are clear at a glance. Covers 10,000+ vehicle models and is compatible with 99.99% of vehicles.
  • AI Assistant - TopFix: Think of TopFix as your personal AI mechanic. It leverages a repair database and OEM data to deliver clear, step-by-step repair solutions. Features include AI Q&A, one-click translation, and a full repair log, making your diagnostic process simpler and more efficient.
  • 8+ Hot Resets, Keep Your Car in Top Shape: One-tap resets for oil, throttle, EPB, steering angle, DPF, ABS, BMS, and airbag. It enables car owners to easily perform essential maintenance, ensuring the vehicle stays in optimal condition and extends its service life.
SaleBestseller No. 3
TOPDON ONE Bidirectional Scan Tool, 10.1" OBD2 Scanner with J2534 Pass-Thru and ECU Coding, Over 50 Resets, Topology Mapping Car Diagnostic Tool for All Vehicles
  • Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
  • J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
  • OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
  • 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
  • Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMWeBay logo, VWeBay logo, Au-di, Benz, PorscheeBay logo, ToyotaeBay logo, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Share to...