NHTSA ID Number: 10120346
Manufacturer Communication Number: 01-007-17-3349
TSB/Document Date: 2017-10-21
Summary
Some vehicles may exhibit a lack of engine power / intake air leak noise from the engine compartment. Hose clamps A and/or B for the air hose (C) for the turbocharger air outlet pipe (D) may be loose due to insufficient tightening. The tightening torque of the hose clamps has been increased to eliminate this concern.
Technical
Service Bulletin
Mazda
North American Operations
Irvine, CA 92618-2922
Subject:
01-007/17 - LACK OF POWER / INTAKE AIR LEAK NOISE FROM
ENGINE COMPARTMENT
Bulletin No.: 01-007/17
Last Issued: 06/02/2017
DESCRIPTION
APPLICABLE MODEL(S)/VINS
2016-2017 CX-9 vehicles with VINs lower than JM3TC******134298 (produced before Dec. 23, 2016)
Some vehicles may exhibit a lack of engine power / intake air leak noise from the engine compartment.
Hose clamps A and/or B for the air hose (C) for the turbocharger air outlet pipe (D) may be loose due to
insufficient tightening.
Page 1 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.
Bulletin No.: 01-007/17
Last Issued: 06/02/2017
The tightening torque of the hose clamps has been increased to eliminate this concern.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify the customer concern.
2. Remove the battery, battery box and battery tray according to the instructions on MGSS online
(BATTERY REMOVAL/INSTALLATION).
3. Remove the fresh-air duct (A), air cleaner cover (B), element (C), case (D), air hose (E) and air inlet pipe
(F) according to the instructions on MGSS online (INTAKE-AIR SYSTEM REMOVAL/INSTALLATION).
Page 2 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.
Bulletin No.: 01-007/17
Last Issued: 06/02/2017
4. Place position marks (A) on the air hose (B) and the pipes (C) so they can be reinstalled to their original
position.
Page 3 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.
Bulletin No.: 01-007/17
Last Issued: 06/02/2017
RETIGHTEN HOSE CLAMP A:
NOTE: If it is too difficult to access the underside hose clamp bolt (A), remove air hose (B) and flange pipe
assembly (C) to access it.
1. Remove four (4) nuts (A) shown below to loosen the upper part of the turbocharger air outlet pipe (B).
CAUTION: DO NOT disconnect the joints (C).
Page 4 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.
Bulletin No.: 01-007/17
Last Issued: 06/02/2017
2. Loosen clamp (A) and remove the air hose (B) and flange pipe assembly (C).
3. Remove the O-ring (D).
NOTE: The O-ring is not reusable and must be replaced with a new one.
Page 5 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.
Bulletin No.: 01-007/17
Last Issued: 06/02/2017
4. Install the air hose to the flange pipe and install clamp (A).
a) Install the air hose to the flange pipe, aligning the position marks (if the air hose was displaced from the
original position).
NOTE: Insert the air hose until it contacts the stopper (B).
b) Place the hose clamp (A) so the bolt housing is positioned between two projections (C) on the pipe and
the hose clamp edge (D) is 5 ~ 7mm away from the edge of the air hose.
5. Tighten the hose clamp until the 10th slot (E) (shown as the green mark below) (A) in the band aligns
with the upper surface of the hose clamp bolt flange (B).
For reference: 10th slot = (E), 5th slot = (C), 1st slot =(D)
Page 6 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.
Bulletin No.: 01-007/17
Last Issued: 06/02/2017
CAUTION:Do not tighten the hose clamp beyond the green mark (A), otherwise, the hose clamp may
break.
7. Install the air hose and flange pipe assembly (A) to the turbocharger air outlet pipe (B) aligning the
position marks (C) made previously.
NOTE: Do not tighten Hose Clamp B (D) yet.
8. Apply engine oil around a new O-ring (A) and install it. Align the locators (B) as shown below.
Page 7 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.
Bulletin No.: 01-007/17
Last Issued: 06/02/2017
9. Install flange pipe (A) to the dynamic pressure turbo (B), then install the four (4) nuts (C) hand-tight.
RETIGHTEN HOSE CLAMP B:
1. Fully insert the air hose (A) to the turbocharger outlet pipe (B) until the stopper (C) on the pipe.
Page 8 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.
Bulletin No.: 01-007/17
Last Issued: 06/02/2017
2. Place the hose clamp so the bolt housing (A) is positioned between two projections (B) on the pipe and
the hose clamp edge is 5 ~ 7 mm away from the edge of the air hose.
3. Tighten the hose clamp (A) until the 10th slot (E) (shown as the green mark below) (A) in the band aligns
with the upper surface of the hose clamp bolt flange (F).
For reference: 10th slot = (E), 5th slot = (C), 1st slot =(D)
Page 9 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.
Bulletin No.: 01-007/17
Last Issued: 06/02/2017
CAUTION: Do not tighten the hose clamp beyond the green mark (B), otherwise, the hose clamp
may break.
4. Tighten the four (4) nuts to the specified torque.
5. Reinstall the other removed parts in the reverse order of removal.
6. Verify repair.
PARTS INFORMATION
Parts Number Description Qty.
PY8W-13-162
1
Notes
Replacement required
WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for warranty
repair.
• This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
• Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
14
Damage Code
9G
Part Number Main Cause
Quantity
PY8W-13-240C
0
Page 10 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.
Bulletin No.: 01-007/17
Related Part Number
Quantity
Operation Number / Labor
Hours:
Last Issued: 06/02/2017
PY8W-13-162 (O-ring)
1
XXN5ABTX / 0.4 Hrs.
NOTE:Enter PY8W-13-162 (O-ring) as a related part.
Page 11 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.
- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
- Provides performance benefits for high mileage, new and...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 01-007-17-3349
Replacement Service Bulletin Number:
MFR Communication Date: 2017-06-02
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- Obd2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15 reset service, bidirectional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth obd2 scanner diagnostic tool ideal for diy's and private car owners
- Bidirectional Control for Quickly Locating Problems: The Bidirectional Scan tool allows you to send commands directly from your smartphone to your vehicle for active testing. This feature helps to quickly narrow down problems such as air conditioning clutches, windows, doors, sunroofs, etc., reducing diagnostic time for mechanics and helping Diy users locate faults more easily. In addition, Ediag Elite provides fault analysis and repair guidance to help you solve problems efficiently.
- 15 Maintenance Resets: The current version introduces 15 popular special features: Oil Reset, Headlight Matching, Bleeding Reset, TPMS Reset, BMS Reset, Gear Box Relearn, Throttle Learning, Injector Coding, SAS Reset and more special functions in system diagnose menu. These functions make it easy for owners to carry out the necessary maintenance and servicing, ensuring that your vehicle stays in top condition, prolonging its service life and preventing common problems and breakdowns. Note: The Special function vary by model& year, Reach us check compatibility.
- Wide Compatibility CANFD & FCA
Autoauth: Compatible with GM, Ford, Toyota, Chrysler, Honda, Mazda, Nissan, Mitsubishi, Hyundai, KIA with standard OBD2 port from 1996 to newer. More car brands and features will be released gradually. Newest Ediag Elite scanner supports CANFD Protocol and FCA cars. Note: Coverage may vary on different vehicle by model& year ,Please contact us to confirm compatibility before purchase. - Perfect for Monitoring The Health of Your Vehicle: Ediag Elite is designed to make vehicle maintenance simple and efficient. With intelligent AutoVIN quick recognition, it is easy to connect to your car without the need for manual input. Real-time data is visualized in a variety of formats, including graphs, numeric, meter displays and clear 4-in-1 data charts, allowing you to effortlessly monitor real-time data. Data logging/reporting is available for playback and further analysis.
- No Annual Fees & 2026 Upgraded CAN FD: Why pay $199/year or more for updates? The 2026 newest Kingbolen K7 obd2 scanner features have been upgraded to Lifetime Updates without subscription fees, saving you significant costs in the long run. K7 scan tool also adds the CAN FD protocol for the latest GM models (2019+), enabling faster data transfer, reducing the risk of undetected errors
- 2026 Newest Top-tier Car Scanner: Kingbolen K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Test, ECU Online/Offline Code, 31+ Resets, PMI for Ford, Lincoln, Mazda, Global version for 100+ brand vehicles and 17 languages, no area limit, FCA AutoAuth
- OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with Auto Vin can do one-click to scan ECUs on most of vehicles, like pcm, ecm, eps, bcm, tpms, sas, a/c system... to read/clear code, view live data, freeze frame, read ecu info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
- Bidirectional Test/Active Test & ECU Code: Stop guessing and start fixing. Bidirectional scan tool Kingbolen K7 can perform real active test that can send commands to the vehicle's ECU to drive the actuators to work, like window, rear mirrors, sunroof, door, solenoids, wipers, headlamp, etc, helping you quickly find out bad parts and pinpoint faulty issues. K7 bidirectional scanner will be a good choice to save money and time on car repairs when performing complex maintenance and repair
- 31 Reset Functions: Avoid expensive dealership visits for simple services. Experience tells us that just a small repair service may cost a lot of money. Kingbolen K7 is a professional diagnostic scanner with 31 common maintenance services like Oil /SAS/EPB/TPMS Reset, Battery Matching, ABS Bleeding, Injector Code, etc. It effectively handles most of the car reset and relearning jobs, perfect for experienced DIYers and mechanics. Note: Functions in the menu vary across vehicles. Kindly check the compatibility before purchase
- 【Lifetime Database & Software Updates— No Subscription Fee, No Feature Lock, Save you $399/Y】KINGBOLEN K8 Pro's software can already be permanently upgraded and used for while software of other same price product still needs annual fee of almost $400. K8 pro scanner has packed all capabilities auto technicians would ever need for repair & maintenance services: Added CAN-FD & DOIP protocol, Bluetooth Wireless Diagnosis, Bidirectional Test, ECU Online/Offline Code & Guided Functions for VW, for Audi...34+ Restes, Autoauth for FCA SGW, Larger 4GB+64GB memory, 12600mAh battery, 8'' touch screen with 1280 * 800 Resolution. A Kickstand can allow the tablet to sit at a comfortable angle
- 【Newly Added CAN FD & DOIP Protocol】As Upgrade Version of Kingbolen K8, K8 Pro obd2 scanner supports CANFD and DOIP protocol, which will save you 200+ bucks as no need extra buy for special adapter. CANFD protocol suits for the latest GM(2019-), reducing the risk of undetected errors. The DoIP protocol (comes with DoIp cable) fits for 2017+ BMW(F&G chassis), for Jaguar & Land Rover after 2017, for Volvo after 2018. Plus, K8 Pro's Memory from 2G+32G expanded to 4G+64G, update period extended from 2 years to permanent
- 【34+ Hot Special Functions & V.A.G Guide】KINGBOLEN K8 pro bluetooth obd2 scanner covers almost all common services including Oil Reset, EPB, SAS, BMS Reset, ABS bleed, Throttle Reset, Suspension, Injector Code, Power Balance, Transmission Adaptation, Fuel Trim Learn, HVAC Control Module Calibrate, Language Change, A/F Settings, Stop/Start Reset, Crankshaft Sensor Relearn, TPMS, PMI function and etc. Imagine how much money and time you spend on car maintenance every year? K8 pro car scanner will be a good helper and saver for your car. V.A.G Guided function provides step-by-step guide to work for Volkswagen/Audi/Skoda. Note: Please send us model/year/vin to check compatibility before order
- 【Powerful Bidirectional Test/Active Test & ECU Code】As a bidirectional scan tool, KINGBOLEN K8 pro allows you to request information from a vehicle's ECU or send commands to the vehicle's modules to perform specific tests and functions, such as EVAP Tests, Turn on/off radiator fan, Window/Mirror/Door Lock Test, Pump and Value Tests, Sound horn Test, et. Without using the vehicle control system and dismantling car’s parts, it can quickly and accurately pinpoint the fault causes, simple operation saves time and money
- 【Wireless OE-Level All Systems Diagnostics】Equipped with Bluetooth VCI, you can do car diagnostics out of the car (up to 33F/10M) without being confined to a small space inside the car. Provides the convenience of Auto VIN, K8 pro allowing for easy access and diagnosis of all available modules on a wide range of vehicles, like PCM, ECM, BCM, TPMS, SAS, Fuel System, etc, to perform read/clear codes, view live data, freeze frame, perform active tests, and read ECU info... 12-In-1 Data Stream Graphics make data viewing more intuitive.Diagnostic reports can be shared via QR Code, Bluetooth or email.Built-in Browser and Fault Code Library allows you directly query the fault code when diagnosing
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.