A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter
section in the Technician References menu.

Edition 103: September 15, 2014

Content


VW Google is Now Available
through vwhub.com



Technical Bulletins



Pending Service Solutions



Tech Tips



Campaigns



Updates



Suggestions

VW Google is Now Available through vwhub.com
VW Google, a Google-powered portal for searching selected repair information is now
available as a direct link on vwhub.com. Elsa users can now access VW Google by logging into
vwhub.com and clicking the “VW Google” link just under the ElsaPro link:

The new link will be in addition to the button available in the Technical Assistance section of Elsa.
This link will only work for users with access to ElsaPro.
Tips - Searching for TB’s in VW Google:
Users can find all Technical Bulletins (TB) on VW Google using the following search methods
(The example TB used is “26-12-07 - Ad Blue Filling at Delivery (2031040/1)”):
- Using the TB group number (26-12-07):
Searching by group number allows the user to browse all the TB’s available for that specific
group, like on ServiceNet. There are three ways to use the group search:
A. By repair group # (26)
B. By Repair Group # + Publishing Year (26-12)
C. By Repair Group # + Year + Publishing # (26-12-07)
Example (Repair Group # + Publishing Year):

- Or the TB title:

- Or the TB instance:

- Or by Keyword search:

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Technical Bulletins
01 14 19 - 2035464 Supersedes Technical Bulletin V011414 dated July 15,
2014 to increase GFF Time expenditure.
MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory
P0263, P0266, P0269 and/or P0273
Model(s)

Year

Eng.
Code

Trans.
Code

VIN
Range
From

VIN
Range To

Jetta, Jetta Wagon

2009

CBEA

All

All

All

Jetta Sedan

2010

CJAA

All

All

All

Golf, Jetta Sportwagen/Golf
Wagon

2010–
2014

CJAA

All

All

All

Jetta (NF)

2011–
2014

CJAA

All

All

All

Beetle / Beetle Convertible

2013–
2014

CJAA

All

All

All

One or more of the following fault codes may be stored in the ECM Fault Memory:
DTC
Description
P0263
P0266
P0269
P0273

Cylinder 1 Contribution/Balance
Cylinder 2 Contribution/Balance
Cylinder 3 Contribution/Balance
Cylinder 4 Contribution/Balance

Production Solution: Software implemented into production.
01 14 20 - 2037740
Update Programming, MIL ON, DTCs P0420, P0430 Stored in ECM Fault
Memory
Model(s)

Year

Eng. Code Trans. Code

Touareg 2007–2009 3.6L (BHK)

All

VIN Range
From

VIN Range To

All

All

One or more of the following fault codes may be stored in the ECM Fault Memory:
DTC
Description
P0420

Catalyst System Bank 1 Efficiency Below Threshold

P0430
Catalyst System Bank 2 Efficiency Below Threshold
Note: DO NOT diagnose or replace components before performing the update
function as explained in this bulletin. (See Bulletin)
Production Solution: Out of production.
24 14-01 - MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in
ECM Fault Memory
Model(s)

Year

Eng. Code

Trans.
Code

VIN Range
From

VIN Range
To

All

2008–
2011

2.0T (CCTA,CBFA)

All

All

All

MIL ON and 1 or more of the following fault codes stored in the ECM fault
memory:
DTC
Description
P2014
Intake manifold runner position
sensor / switch circuit

P2015
Intake manifold runner position sensor / switch
circuit range / performance

Production Solution: Improved intake manifold design.
24 14 02 - 2038161 Supersedes Technical Bulletin V241401 dated September
4, 2014 to correct labor operation time units.
MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault
Memory
Model(s)

Year

Eng. Code

Trans.
Code

VIN Range
From

VIN Range
To

All

2008–
2011

2.0T (CCTA,CBFA)

All

All

All

MIL ON and 1 or more of the following fault codes stored in the ECM fault
memory:
DTC
Description
P2014
Intake manifold runner position sensor / switch circuit
P2015 Intake manifold runner position sensor / switch circuit range / performance
Production Solution: Improved intake manifold design.

26 14 03 - 2028415 Supersedes Technical Bulletin V261204 dated July 2,
2012 to include a “Tip” and add 2005 and 2008 vehicle applicability.
MIL ON, Secondary Air DTCs P2431, P2432, P2433 Stored in ECM Fault
Memory
Model(s)

Year

Eng. Code

Trans.
Code

VIN Range
VIN
From
Range To

(A5) Jetta

2005

2.5L (CBTACBUA)

All

All

All

Beetle Conv, Jetta, Golf,
Jetta SW, Beetle

2006

2.5L (CBTACBUA)

All

All

All

Beetle Conv, Jetta, Golf,
Beetle

2007

2.5L (CBTACBUA)

All

All

All

Beetle Conv, Jetta SW,
Jetta, Golf, Beetle

2008

2.5L (CBTACBUA)

All

All

All

Rabbit, Jetta, Jetta Wagon 2009

2.5L (CBTACBUA)

All

All

All

Golf, Jetta, Jetta
SportWagen

2010 2.5L CBUA

All

All

All

Golf, Jetta, Jetta
SportWagen,

2011 2.5L CBUA

All

All

All

Jetta, Jetta SportWagen,
Golf, Passat, Beetle

2012 2.5L CBUA

All

All

All

Secondary Air Pressure Sensor may be contaminated by foreign particles during
secondary air injection.
Production Solution: New sensor in production from calendar week 47/2011.
48 14 04 - 2038140 Power Steering Rack Vibrations in Steering Wheel
Model(s)

Year

Touareg 2011–2014

Eng. Code Trans. Code VIN Range From VIN Range To
All

All

All

All

The customer may state:
1. Shimmy/rotational vibration in the steering wheel at constant speed.
Shimmy/rotational vibrations in the steering wheel at various speeds.
2. Shimmy/rotational vibrations in the steering wheel when braking.
3. Vibration felt in the entire vehicle:
The vibration can be felt in the seat surfaces, in the underbody, in the foot

well, or in the pedal.
The vibration is more prevalent when braking/accelerating.
Production Solution: No production change required.
57 14 02 - 2038202 Supersedes Technical Bulletin V571401 dated September
3, 2014 to include warranty tables. Front Door Locks Hard to Release
Front Door Locks Hard to Release
Model(s)

Year

Eng.
Code

Trans.
Code

VIN Range
From

VIN Range
To

Jetta (A6)

2011–
2014

All

All

All

All

Golf/GTI (A7)

2015

All

All

All

All

Beetle, Passat
NMS

2012–
2015

All

All

All

All

Beetle Convertible

2013–
2015

All

All

All

All

Customer may comment that the front door is hard to open with exterior handle.
Production Solution: Final production countermeasure pending.

Pending Service Solutions
No new Pending Service Solutions this week.
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Tech Tips
97-14-02 Damage to Data Link Connector (DLC) from Aftermarket Devices
(Cannot Communicate with Vehicle OBD System)
Model(s)

Year

Eng.Code

Trans.Code

All

2004 and Newer

All

All

The DLC is intended for use with diagnostic scan tools and by emissions testing
stations. However, aftermarket devices (i.e., drive data recorders) that connect to
the DLC have now become available. If any such accessory device installed in the
DLC is bumped by a driver’s leg or is mis-aligned and then forced onto the DLC,
this can unseat (push-back) or cause damage to one or more terminal pins.
Potential Concerns:
Customer states they were turned-away from a state required emissions
check because the test station equipment could not communicate with the
vehicle OBD system.
Customer states that another repair shop was unable to communicate with
the vehicle OBD system using a generic and/or VAS scan tool.





Note: For these concerns an inspection of the DLC is recommended even if a VAS
scan tool functions normally (generic scan tools and emissions test stations may
have shorter pins).
Diagnosis Tip:


Visually check for any damage at the DLC. Check each terminal for a
pushed-back condition or looseness in the connector body. A pin-drag
check may also be necessary.
Repair:





Ensure any pushed-back pins are fully seated and retained properly in the
connector body. Any damaged pins (loose, bent, or deformed) should be
replaced.
Following a repair to the DLC, verify communication with the vehicle using a
scan tool.

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Campaigns
No new campaigns this week.

Updates
No new updates this week.

Suggestions
Please send comments or suggestions to: vwoa.workshopinformation@vw.com
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