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NHTSA ID Number: 10120240

Manufacturer Communication Number: V011415 2026944

TSB/Document Date: 2017-10-21


Summary

Technical Bulletin (Update Programming issue due to Harsh Gear Engagement from Park to Drive or Reverse): The updated programming for the TCM modifies clutch operation to decrease pressure to the C1, which may cause harsh transmission engagement. The production solution for this issue was a Transmission Control Module (TCM) software update. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.


Technical Bulletin
Model(s)

Year(s)

Golf, Golf
Wagon, Jetta,
Jetta
SportWagen

2011

Passat

2012

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

6 spd. automatic
09GL,09GV

All

All

6 spd. automatic
09GL,09GV

All

All

2.5L
(CBUA, CBTA,
CCCA)
2.5L
(CBUA, CBTA)

Condition
01 14 15 July 29, 2014 2026944 Supersedes T. B. V011115 dated November 4, 2011 to provide VolkswageneBay logo
Technician Helpline assistance guidance in the event of technical bulletin not applying to ECM part
number/software.
Update Programming, Harsh Gear Engagement from Park to Drive or Reverse

Technical Background
The updated programming for the TCM modifies clutch operation to decrease pressure to the C1, which may
cause harsh transmission engagement.

Production Solution
Transmission Control Module (TCM) software update.

Page 1 of 5 plus attachment
© 2014 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Service
Update-Programming Procedure:

Tip:
To Update-Programming using SVM, review and follow instructions in Technical Bulletin Instance 2014603
“Software Version Management”.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim.
Note:
Prior to launching the VAS-PC and ODIS service diagnostic applications and starting control module update
process, confirm tester screen saver and power settings in accordance with Special Tools and Equipment Service Information Circular # VVT-12-02. Failure to do so may result in the tester entering power save mode
during data transfer, and subsequent control module failure.
When using a VAS 6150/5051B or VAS 5052A tester in conjunction with a VAS 5054A wireless transmitter head
for a flash procedure, please connect a USB cable between the transmitter head and the tester. Failure to do so
may lead to errors during the flash procedure.
VAS tools must only be used with their power adapters plugged in. Under no circumstances should they be used
on battery power alone during the programming procedure.

Critical Warning: : The Midtronics Battery Charger must be connected to the vehicle battery for the duration of
the programming, to ensure the battery state of charge remains above 12.5 volts during the update process. If the
battery drops below 12.5 volts, the programming could fail which may result in damage to the control module.
Control modules damaged by inadequate voltage will not be covered under the warranty policy. The technician
should verify the vehicle voltage prior to starting the update process, and should monitor the voltage for the
duration of the update.
• Update the Transmission Control Module using the SVM Unit code as listed in the tables below:

Model

Passat

Engine

Old Software
Part No.

CBTA, CBUA 09G927750LH

Old Software
Version

New Software
Part No.

1754
1801/1846/1868

09G927750LH

New
Software
Version (or
higher)
1916

SVM Unit
Code

3548

Page 2 of 5 plus attachment
© 2014 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Note:
The ECM software, listed on the following page, will not be updated, but must match technical bulletin
requirements to program the TCM for Jetta, Jetta SportWagen and Golf.
TCM reprogramming will not update if ECM requirements are not met.
If ECM part number/software levels are out of the technical bulletin requirements, please contact the
VolkswageneBay logo Technician Helpline for further instructions.

TCM Part Number and Software
Model

Engine

Golf,
Golf Wagon,
Jetta, Jetta
SportWagen

CBTA,
CBUA,
CCCA

Old Software
Part No.

Old Software
Version

New Software
Part No.

New
Software
Version (or
higher)

09G927750LM

1731/1734

09G927750LM

1919

09G927750LF

1670/1706/1712/
1741

09G927750LF

Old Software
Part No.

Old Software
Version

New Software
Part No.

New Software Version (or
higher)

07K906055BE

8241/8761

07K906055BE

8241/8761

07K906055BC

8238/8759

07K906055BC

8238/8759

07K906055A

8234/8755

07K906055A

8234/8755

07K906055G

8236/8757

07K906055G

8236/8757

1914

SVM Unit
Code

3548

ECM Part Number and Software
Model

Engine

Golf,
Golf Wagon,
Jetta, Jetta
SportWagen

CBTA,
CBUA,
CCCA

The procedure can be found in GFF under Functions/ Component Selection, Software Version Management,
Adapting Software.

WARNING:
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a risk that personal injury may
result if contact is made with spinning fan blades.
Keep hands and all objects away from Radiator Fan(s) during Update Process!

Page 3 of 5 plus attachment
© 2014 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Tip:
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim or action is carried
out that is not explicitly stated in the Technical Bulletin.
Ensure attached ECM/TCM Tuning Form has been completed and signed by customer as required in SVM
Technical Bulletin Instance 2014603.

Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Golf, Golf
Wagon, Jetta,
Jetta
SportWagen

2011

Passat

2012

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

6 spd. automatic
09GL,09GV

All

All

6 spd. automatic
09GL,09GV

All

All

2.5L
CBUA, CBTA,
CCCA
2.5L
CBUA, CBTA

SAGA Coding
Claim Type:

Use applicable Claim Type
Damage

Service Number:

HST

Damage Location
(Depends on Service No.)

--

Use applicable when
indicated in ElsaWeb
(L/R)

Code

3730

0039

Parts Manufacturer

Passat

WWO

Golf, Golf Wagon, Jetta, Jetta
SportWagen

3ME

3)

37302599 = 20 TU

3)

27068950 = 10 TU

Labor Operation : Update Programming
Labor Operation : Charge Battery

1)

Diagnostic Time

2)

2)

4)

Page 4 of 5 plus attachment
© 2014 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
GFF Time expenditure

01500000 = 00 TU max.

NO

Road Test

01210002 = 00 TU

NO

01210004 = 00 TU
Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2026944” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policy Procedures Manual.

Required Parts and Tools
No special parts required.

Tool Description

Tool No:

Midtronics Battery Tester/Charger

InCharge 940 (INC-940)
or
GRX3000VAS

VAS Diagnostic Tool

VAS 6150/X & VAS 6160/X with:
ODIS Service with current online updates

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 5 of 5 plus attachment
© 2014 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

OWNER INFORMATION ABOUT CONTROL MODULE TUNING*
ACKNOWLEDGEMENT AND AUTHORIZATION FOR
REPROGRAMMING (REFLASHING) OF CONTROL MODULE(S)
*) “TUNING” is described as the addition of or modification of any component which causes a
VolkswageneBay logo vehicle to perform outside the normal parameters and specifications approved by
VolkswageneBay logo Group of America / VolkswageneBay logo Group Canada.

Date:
Dealer Number:
Vehicle Identification Number:
Repair Order Number:
Dealer stamp

I

, owner or driver of the above identified VolkswageneBay logo, confirm:

- “Tuning” as described above (especially power increasing modifications) has NOT been
performed on my vehicle.
- “Tuning” as described above has been performed on my vehicle and the following components
were modified or installed:

TUNING was performed by (Please provide Company name and telephone number, if you wish us
to contact them):

I understand that if my Control Module is determined to have been tuned, any damage caused by
the tuning of the Control Module (including adverse emissions consequences) will not be covered
by VWGoA / VGC warranties.
I am permitting an authorized VolkswageneBay logo Dealer to reflash (update) my Control Module, and by
doing so, I understand that this process will automatically overwrite (destroy) and permanently
delete any tuning program that was previously installed on the Control Module of my VolkswageneBay logo
vehicle.
By signing below, I fully acknowledge and understand that the tuning program will not be restored
and VWGoA / VGC, will not be liable in any way for the loss of tuning data.

Signature of Customer
E 2014 VolkswageneBay logo Group of America Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printi ng and is subject to the copyright and other intellectual
property rights of VGoA / VGCA Inc., its affiliated companies and its licensors. All rights are reserved to ma ke changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitte d in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or rep osted to other sites, without the prior expressed written permission of the publisher .

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TSB/Document ID: V011415 2026944

Replacement Service Bulletin Number:

MFR Communication Date: 2014-07-29

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MFR Component System:

MFR Component Subsystem:


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