Technical Bulletin
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Jetta

2013

All

All

All

All

Jetta Hall 84

2014

All

All

AJ_EM350000

AJ_EM426630

Jetta Hall 04

2014

All

All

AJ_EM200001

AJ_EM282126

Condition
87 14 06 June 19, 2014 2037255
Whistle Noise from Center Vent Area; Blower Set On 3 or 4 with Full Heat Selected

Technical Background
Customer may hear a high pitched whistle when the Climatic temperature knob is on full heat and the blower is set
to either 3 or 4. The temperature flaps allow air to escape past the temperature flap seal.

Production Solution
Introduction of improved air distribution unit CW13/14.

Page 1 of 10
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Service
Install temperature flap lever kit

Note:
Vehicles built before 9/30/2013: Install both left and right levers.
Vehicles built after 9/30/2013: Inspect the air distribution unit production date.

• Remove the radio, see Repair Group 91 in Elsa.
The label on the air distribution unit is located on the
front of the distribution unit assembly (Figure 1).
Check the production date of the air distribution unit
(Figure 2).

Note:
Figure 1

The production date is Day/Month/Year (120913 =
th
Sep 12 2013) (Figure 2).
All air distribution units built before 9/30/2013 will
require both the left and the right temperature flap
levers.
Air distribution boxes built between 10/01/2014
th
and March 20 2014 will require only the right
(Black) temperature flap lever.

Figure 2

Page 2 of 10
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Repair Procedure Left Side Air Distribution Unit

Installation of driver side temperature flap lever (White).

Note:
Set the temperature to full cold position to set the
temperature flaps. This will aid in the installation.

• Locate the left temperature flap lever (White) on the
distribution housing (Figure 3).

Figure 3

Page 3 of 10
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Using the needle-nose pliers remove the cam lever
linkage. (Figure 4).

Figure 4

• Firmly pull the temperature flap lever for distribution housing
driver side (White Lever) to detach it (Figure 5).

Figure 5

Page 4 of 10
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Remove the left temperature flap lever and replace it with
the new white lever and firmly insert it in the same position.
• Compress the spring and ensure that spring is placed in the
correct position (Figure 6).

Figure 6
• Assemble the plastic cam lever link back on the
temperature flap lever (Figure 7).
• Verify the correct function of air conditioning temperature
control.

Figure 7
Page 5 of 10
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Repair Procedure Right Side Air Distribution Unit

Installation of the passenger side temperature flap lever.
(Black)

• Disassemble the glove box
• See repair manual/ body/ body interior/ 68 interior
equipment/ removal and installation/ storage compartment
and covers in Elsa (Figure 8).

Figure 8

Page 6 of 10
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Remove the right foot duct assembly (Figure 9).

Figure 9

• Insert the right side (black) temperature flap lever
(Figure 10).

Figure 10

Page 7 of 10
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Make sure the right flap lever is fully inserted behind
the lock tab (Figure 11).
• Reassemble the foot vent and glove box assembly.
• Check operation of the temperature controls.
Note:
The right side temp lever does not have any linkage
that needs to be assembled.

Figure 11

Page 8 of 10
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Jetta

2013

All

All

All

All

Jetta Hall 84

2014

All

All

AJ_EM350000

AJ_EM426630

Jetta Hall 04

2014

All

All

AJ_EM200001

AJ_EM282126

SAGA Coding
Claim Type:

Use applicable Claim Type
Damage

Service Number:

HST

Damage Location
(Depends on Service No.)

--

Use applicable when
indicated in ElsaPro (L/R)

Code
8515

0010

Parts Manufacturer

Jetta

3VM

3)

68151900 = 30 TU

Labor Operation : Modify air distribution unit

3)

85153299 = 10 TU

Causal Part:

5C0 898 001

Labor Operation : Remove and Install Glove
Compartment

Diagnostic Time
GFF Time expenditure

01500000 = 00 TU max.

Road Test

01210002 = 00 TU

1)

2)

4)

NO
NO

01210004 = 00 TU
Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2037255” in comment section of Warranty Claim.
Page 9 of 10
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policy Procedures Manual.

Required Parts and Tools
Part Description
Flap Lever Kit

Part No:
5C0 898 001

Quantity
1

No Special Tools required.

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 10 of 10
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.