NHTSA ID Number: 10119544
Manufacturer Communication Number: ICI14-016A
TSB/Document Date: 2017-10-15
Summary
Ricon Lift Recall_ICI14-016 Notice for Ricon Chair Lift Platform Recall on TBB Buses
ATTENTION: Dealer Principal, Warranty Manager, Service
Manager, Parts Manager
Freightliner
Dealers – U.S. and Canada
Western Star and Sterling Dealers – U.S. and Canada
FCCC Dealers – U.S. and Canada
Direct Warranty Customers – U.S. and Canada
Thomas Built Bus Dealers – U.S. and Canada
Direct Warranty Customers – U.S. and Canada
REF #:
ICI14-016
Effective:
09/19/14
Release:
09/19/14
Daimler Trucks North America LLC
WARRANTY CAMPAIGNS DEPARTMENT
P.O. Box 4090
800-547-0712
Portland, Oregon 97208-4090
FAX 503-745-9009
If you have questions about
this Letter, please submit your
inquiry on the Web at:
AccessFreightliner.com /
Support / My Tickets and
Submit an Inquiry
SUBJECT: Notice for Ricon Chair Lift Platform Recall on TBB Buses
This letter is to inform you that DTNA and Ricon Corporation have decided that a defect which relates to
motor vehicle safety exists on specific Thomas Built Buses FS-65, Saf-T-Liner, and Minotour DRW buses
with certain Ricon Corporation S-Series lifts. The recall is being conducted by Ricon and all repairs will be
made by Ricon distributors. The notices to customers are expected to mail the week of 09/22/14.
There is no action for DTNA dealers to take. This is for your information should the dealership
receive any questions from customers. DTNA’s cover letters and Ricon’s notices are on the following pages
for reference.
If you have questions or need further information regarding this recall, please contact Ricon
directly at (800) 322-2884.
The information contained in this letter supercedes and supplements any related policies and procedures in any previously
released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not
exempt addressees from compliance with the information contained herein.
Page 1 of 1
Daimler Trucks
North America LLC
Daimler Trucks North America LLC
P.O. Box 4090
Portland, OR 97208-4090
800.547.0712 Phone
503.745.9009 Fax
September 2014
NHTSA # 14V-477 School Buses
NHTSA # 14V-478 Non-School Buses
IMPORTANT SAFTEY RECALL
Subject: Ricon Chair Lift Platforms
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety
Act.
Daimler Trucks North America LLC (DTNA) has decided that a defect which relates to motor vehicle safety exists
on specific Thomas Built Buses FS-65 school buses, Saf-T-Liner school buses and non-school buses, and
Minotour DRW school buses and non-school buses manufactured January 3, 2006, through August 1, 2014, with
certain Ricon Corporation S-Series lifts.
The platforms included on the subject S-Series model wheelchair lifts can exhibit cracking of the platform pivot
plate while in the stowed position, which, if left unchecked, can propagate to the point where separation of the
rear portion of the pivot plate occurs, rendering the lift potentially inoperable and possibly unsafe to the operator,
resulting in possible personal injury.
Please inspect the lift platform on your vehicle as soon as possible using the enclosed inspection procedure then
contact a Ricon dealer to arrange to have this Recall completed. The Recall will take from half an hour to an hour,
depending on the work needed, and will be performed at no charge to you. See the enclosed Ricon Recall Notice
for details.
If you have leased this vehicle to another person, federal regulations require you to send a copy of this notice to
the lessee by first class mail within 10 days of your receipt of this notice.
For questions regarding this Recall, please contact Ricon Customer Service at (800) 322-2884. If you are not able
to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to
the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington,
DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to
http://www.safercar.gov.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
Ricon Corporation
A Wabtec Company
1135 Aviation Place
San Fernando, CA 91340
Phone: 818.267.3000
Fax: 818.267.3001
www.Riconcorp.com
SAFETY RECALL NOTICE
[Date]
[End User]
RE: Safety Defect Recall Notification (Recall Notification 14E-041)
Dear [End User]:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor
Vehicle Safety Act. Ricon has decided that a defect which relates to motor vehicle safety exists in
the Ricon wheelchair lift(s) installed in your vehicle(s).
! IMPORTANT!
Your Ricon Wheelchair Lift is being recalled
Contact Ricon Corporation immediately
WHAT IS BEING RECALLED:
Ricon DOT Public Use,”S” 2000 and 5500 Series lifts manufactured after January 1, 2006 equipped
with platforms measuring 32”x51” and 34”x54”. The affected population is comprised of six (6)
primary model numbers:
S2005-XXXXXXXX
S2010-XXXXXXXX
S5005-XXXXXXXX
S5010-XXXXXXXX
S5505-XXXXXXXX
S5510-XXXXXXXX
The total number of lifts being recalled is approximately 28,000.
WHY IS IT BEING RECALLED:
Under certain conditions present in some applications, the platforms included on the subject S-Series
model wheelchair lifts can exhibit cracking of the platform pivot plate while in the stowed position
which, if left unchecked, can propagate to the point where separation of the rear portion of the pivot
plate occurs rendering the lift potentially inoperable and possibly unsafe for the operator.
Ricon Corporation
A Wabtec Company
1135 Aviation Place
San Fernando, CA 91340
Phone: 818.267.3000
Fax: 818.267.3001
www.Riconcorp.com
In the event the aforementioned crack occurs on both sides of the platform and is allowed to
propagate to the point of material separation on both sides it is possible for the lift platform to lean
against the vehicle lift door(s) and fall out of the vehicle when the door(s) is(are) opened putting the
lift operator at risk.
WHAT YOU AS THE OWNER/OPERATOR SHOULD DO:
Immediately locate and inspect the affected unit(s) in your fleet pursuant to Ricon Service Bulletin
RSB125B. If the platform is cracked as illustrated, the platform must be replaced before placing the
vehicle back in service. To mitigate the circumstances that precipitate cracking, Ricon will provide
an elastomeric bumper kit. Ricon will provide a field modification instruction and all material
required to mitigate this recall at no charge. It will be the responsibility of the lift owners to execute
the mitigation. Materials are available by calling Ricon Customer Service at (800)322-2884, or by
emailing [email protected] or by locating the nearest Ricon servicing dealer using the
locator on the Ricon website – www.riconcorp.com
In the event the pivot plate(s) on your potentially affected lift(s) are NOT CRACKED as illustrated in
RSB125B, it(they) may be placed back in service for up to 30 days before it(they) must be reinspected and mitigated with the elastomeric bumper kit described above.
WHAT RICON CORPORATION WILL DO:
Ricon will provide materials as outlined above. If after attempting to have your vehicle(s) repaired
you believe you have not been able to have your vehicle(s) remedied within a reasonable amount of
time, you may submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle
Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Thank you for your prompt attention to this matter. If you have any questions concerning these
procedures please contact Ricon Customer Service at (800)322-2884.
We apologize for the inconvenience this safety recall will cause.
Sincerely,
Stanton D. Saucier, PE
Vice President – Marketing and Product Planning
Ricon Corp.
SERVICE BULLETIN
Subject:
Applicable Products:
Effectivity:
S-Series Platforms: 34in. x 54in., 32in. x 51in.
S1205, S2005, S2010, S5005, S5010, S5505, S5010
6/24/2014
RICON SERVICE BULLETINS ARE FOR USE BY PROFESSIONAL SERVICE TECHNICIANS, AND ARE NOT INTENDED FOR USE BY NONPROFESSIONALS OR AMATEURS. SERVICE BULLETINS ALERT TECHNICIANS TO ISSUES THAT MAY OCCUR WITH RICON PRODUCTS,
AND ARE INTENDED TO ASSIST THE TECHNICIAN IN THE PROPER SERVICE OF THOSE PRODUCTS.
PROFESSIONAL SERVICE TECHNICIANS HAVE THE BACKGROUND AND KNOWLEDGE TO PERFORM MAINTENANCE WORK PROPERLY
AND SAFELY.
AN ISSUE DESCRIBED BY A SERVICE BULLETIN DOES NOT NECESSARILY APPLY TO EVERY UNIT IN A PRODUCT LINE. A RICON
AUTHORIZED SERVICE TECHNICIAN WILL BE ABLE TO DETERMINE WHICH UNITS CAN BENEFIT FROM THE INFORMATION PROVIDED
HERE.
Introduction
This bulletin provides a brief description of a technical issue related to the inspection and possible replacement of the
platform assembly of certain S-Series wheelchair lifts.
Incorporation
Inspection and possible replacement of the platform assembly used on wheelchair lift configurations beginning with the
following part numbers:
S1205, S2005, S2010, S5005, S5010, S5505, S5510
Information
Under certain conditions the side plate of the larger platforms included on the subject S-Series model wheelchair lifts can
exhibit cracking while in the stowed position which, if left unchecked can propagate to the point where separation of the
rear portion of the side plate occurs rendering the lift inoperable and possibly unsafe to use.
RSB125 – 06/24/14
1 of 2
Cause
The cracking as illustrated has been observed on less than 5% of the subject population and appears to be caused by a
combination of factors including but not necessarily limited to, incomplete stowing of the lift and/or maladjustment or
otherwise malfunctioning of the stow lock devise combined with a violent side- to- side movement that might be
associated with traversing curbs, speed bumps and other variable road conditions, especially at higher speeds.
Corrective Action
If cracks are found, the platform must be replaced as soon as possible. Use the following part numbers for the associated
model numbers.
For Models S1205-G, S1205VG
For Models S2005-S, S5005-S, S2005-T, S5005-T
For Models S2005-F, S5005-F, S2005-G, S2005-C, S2005VF, S2005-J
For Models S2005-L, S5005-L
For Models S2010-S, S2010-T, S5010-S, S5010-T
For Models S2010VF, S2010-C, S2010-F, S5010-F
For Models S5505-S
For Models S5505VF, S5505-C, S5505-F
For Models S5510VF, S5510-F, S5510C, S5510-J
RSB125 – 06/24/14
Use PN 33851
Use PN V2-PF-389
Use PN 32466
Use PN 38330
Use PN 16622
Use PN 32469
Use PN 34846
Use PN 33485
Use PN 34249
2 of 2
Daimler Trucks
North America LLC
Daimler Trucks North America LLC
P.O. Box 4090
Portland, OR 97208-4090
800.547.0712 Phone
503.745.9009 Fax
September 2014
Transport Canada #14-330 School Buses
Transport Canada #14-338 Non-School Buses
Subject: Ricon Chair Lift Platforms
This notice is sent to you in accordance with the Canadian Motor Vehicles Safety Act.
Daimler Trucks North America LLC (DTNA) is providing this Recall Notice with respect to certain vehicles with
equipment manufactured by Ricon Corporation. The vehicles affected are specific Thomas Built Buses FS-65
school buses, Saf-T-Liner school buses and non-school buses, and Minotour DRW school buses and non-school
buses manufactured January 3, 2006, through August 1, 2014, with certain Ricon Corporation S-Series lifts.
DTNA and Ricon have decided that a defect which relates to motor vehicle safety exists in the vehicles mentioned
above. The platforms included on the subject S-Series model wheelchair lifts can exhibit cracking of the platform
pivot plate while in the stowed position, which, if left unchecked, can propagate to the point where separation of
the rear portion of the pivot plate occurs, rendering the lift potentially inoperable and possibly unsafe to the
operator, resulting in possible personal injury.
Please inspect the lift platform on your vehicle as soon as possible using the enclosed inspection procedure then
contact a Ricon dealer to have this Recall completed. See the enclosed Ricon Recall Notice for details.
For questions regarding this Recall, please contact Ricon Customer Service at (800) 322-2884.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
Ricon Corporation
A Wabtec Company
1135 Aviation Place
San Fernando, CA 91340
Phone: 818.267.3000
Fax: 818.267.3001
www.Riconcorp.com
SAFETY RECALL NOTICE
[Date]
[End User]
RE: Safety Defect Recall Notification (Recall Notification 14E-041)
Dear [End User]:
This notice is sent to you in accordance with the requirements of the Canadian Motor Vehicle Safety
Act. Ricon has decided that a defect which relates to motor vehicle safety exists in the Ricon
wheelchair lift(s) installed in your vehicle(s).
! IMPORTANT!
Your Ricon Wheelchair Lift is being recalled
Contact Ricon Corporation immediately
WHAT IS BEING RECALLED:
Ricon DOT Public Use,”S” 2000 and 5500 Series lifts manufactured after January 1, 2006 equipped
with platforms measuring 32”x51” and 34”x54”. The affected population is comprised of six (6)
primary model numbers:
S2005-XXXXXXXX
S2010-XXXXXXXX
S5005-XXXXXXXX
S5010-XXXXXXXX
S5505-XXXXXXXX
S5510-XXXXXXXX
The total number of lifts being recalled is approximately 28,000.
WHY IS IT BEING RECALLED:
Under certain conditions present in some applications, the platforms included on the subject S-Series
model wheelchair lifts can exhibit cracking of the platform pivot plate while in the stowed position
which, if left unchecked, can propagate to the point where separation of the rear portion of the pivot
plate occurs rendering the lift potentially inoperable and possibly unsafe for the operator.
Ricon Corporation
A Wabtec Company
1135 Aviation Place
San Fernando, CA 91340
Phone: 818.267.3000
Fax: 818.267.3001
www.Riconcorp.com
In the event the aforementioned crack occurs on both sides of the platform and is allowed to
propagate to the point of material separation on both sides it is possible for the lift platform to lean
against the vehicle lift door(s) and fall out of the vehicle when the door(s) is(are) opened putting the
lift operator at risk.
WHAT YOU AS THE OWNER/OPERATOR SHOULD DO:
Immediately locate and inspect the affected unit(s) in your fleet pursuant to Ricon Service Bulletin
RSB125B. If the platform is cracked as illustrated, the platform must be replaced before placing the
vehicle back in service. To mitigate the circumstances that precipitate cracking, Ricon will provide
an elastomeric bumper kit. Ricon will provide a field modification instruction and all material
required to mitigate this recall at no charge. It will be the responsibility of the lift owners to execute
the mitigation. Materials are available by calling Ricon Customer Service at (800)322-2884, or by
emailing [email protected] or by locating the nearest Ricon servicing dealer using the
locator on the Ricon website – www.riconcorp.com
In the event the pivot plate(s) on your potentially affected lift(s) are NOT CRACKED as illustrated in
RSB125B, it(they) may be placed back in service for up to 30 days before it(they) must be reinspected and mitigated with the elastomeric bumper kit described above.
WHAT RICON CORPORATION WILL DO:
Ricon will provide materials as outlined above.
Thank you for your prompt attention to this matter. If you have any questions concerning these
procedures please contact Ricon Customer Service at (800)322-2884.
We apologize for the inconvenience this safety recall will cause.
Sincerely,
Stanton D. Saucier, PE
Vice President – Marketing and Product Planning
Ricon Corp.
SERVICE BULLETIN
Subject:
Applicable Products:
Effectivity:
S-Series Platforms: 34in. x 54in., 32in. x 51in.
S1205, S2005, S2010, S5005, S5010, S5505, S5010
6/24/2014
RICON SERVICE BULLETINS ARE FOR USE BY PROFESSIONAL SERVICE TECHNICIANS, AND ARE NOT INTENDED FOR USE BY NONPROFESSIONALS OR AMATEURS. SERVICE BULLETINS ALERT TECHNICIANS TO ISSUES THAT MAY OCCUR WITH RICON PRODUCTS,
AND ARE INTENDED TO ASSIST THE TECHNICIAN IN THE PROPER SERVICE OF THOSE PRODUCTS.
PROFESSIONAL SERVICE TECHNICIANS HAVE THE BACKGROUND AND KNOWLEDGE TO PERFORM MAINTENANCE WORK PROPERLY
AND SAFELY.
AN ISSUE DESCRIBED BY A SERVICE BULLETIN DOES NOT NECESSARILY APPLY TO EVERY UNIT IN A PRODUCT LINE. A RICON
AUTHORIZED SERVICE TECHNICIAN WILL BE ABLE TO DETERMINE WHICH UNITS CAN BENEFIT FROM THE INFORMATION PROVIDED
HERE.
Introduction
This bulletin provides a brief description of a technical issue related to the inspection and possible replacement of the
platform assembly of certain S-Series wheelchair lifts.
Incorporation
Inspection and possible replacement of the platform assembly used on wheelchair lift configurations beginning with the
following part numbers:
S1205, S2005, S2010, S5005, S5010, S5505, S5510
Information
Under certain conditions the side plate of the larger platforms included on the subject S-Series model wheelchair lifts can
exhibit cracking while in the stowed position which, if left unchecked can propagate to the point where separation of the
rear portion of the side plate occurs rendering the lift inoperable and possibly unsafe to use.
RSB125 – 06/24/14
1 of 2
Cause
The cracking as illustrated has been observed on less than 5% of the subject population and appears to be caused by a
combination of factors including but not necessarily limited to, incomplete stowing of the lift and/or maladjustment or
otherwise malfunctioning of the stow lock devise combined with a violent side- to- side movement that might be
associated with traversing curbs, speed bumps and other variable road conditions, especially at higher speeds.
Corrective Action
If cracks are found, the platform must be replaced as soon as possible. Use the following part numbers for the associated
model numbers.
For Models S1205-G, S1205VG
For Models S2005-S, S5005-S, S2005-T, S5005-T
For Models S2005-F, S5005-F, S2005-G, S2005-C, S2005VF, S2005-J
For Models S2005-L, S5005-L
For Models S2010-S, S2010-T, S5010-S, S5010-T
For Models S2010VF, S2010-C, S2010-F, S5010-F
For Models S5505-S
For Models S5505VF, S5505-C, S5505-F
For Models S5510VF, S5510-F, S5510C, S5510-J
RSB125 – 06/24/14
Use PN 33851
Use PN V2-PF-389
Use PN 32466
Use PN 38330
Use PN 16622
Use PN 32469
Use PN 34846
Use PN 33485
Use PN 34249
2 of 2
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TSB/Document ID: ICI14-016A
Replacement Service Bulletin Number:
MFR Communication Date: 2014-09-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:MECHANICAL:WRECKER AND WHEEL LIFT DEVICES
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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