FIELD SERVICE CAMPAIGN
BULLETIN
Subject: Field Service Campaign 16M3

GHG17 DD Platform Model Year 2016 Motor Control Module (MCM)
Replacement

Issue Involved
Detroit Diesel Corporation (DDC) has determined that some certified Model Year
2016 GHG17 DD platform engines will require replacement of the Motor Control
Module (MCM) due to a manufacturing issue with the MCM circuit board.
Improved MCM’s became effective with engines manufactured after approximately
November 12, 2015. Any model year 2016 engine manufactured between October
27, 2015, and November 12, 2015, and running a suspect MCM will need the MCM
replaced. Note that some MCM’s may already have been replaced and will be
excluded from this Field Service Campaign.
Replacing the MCM will prevent performance issues that may result in customer
dissatisfaction.
There are approximately 81 engines affected by this Field Service Campaign.

Engines Involved
A list of engines located in your area of responsibility that require this correction
is attached.
The table below gives descriptive information to help identify the affected units:
Model
Series

Model
Number

Model
Year

Inclusive Engine Mfg. Date
(From) (To)

Descriptive
Information

DD13

D471928

2016

October 27, 2015 to
November 12, 2015

All applications

DD15

D472910

2016

October 27, 2015 to
November 12, 2015

All applications

Field Service Campaign Bulletin 16M3
Page Two

Owner Notification
Detroit Diesel will notify owners of equipment incorporating engines identified with
this Field Service Campaign. A copy of the owner letter that will be used by Detroit
Diesel is enclosed with this Field Service Campaign bulletin.

Distributor / Dealer Campaign Responsibility
Detroit Diesel repair facilities are to service all engines subject to this Field Service
Campaign. Field Service Campaign 16M3 is to be performed at no charge to
owners on all affected engines under the engine warranty or prior to December 7,
2017, under the provisions of this Field Service Campaign.
Please use the appropriate steps, noted below, for indicating that Field Service
Campaign 16M3 has been completed.
Daimler Trucks North America Vehicles


Check the base label (Form WAR259) to see if Field Service Campaign 16M3
has been completed. The base label is usually located on the passenger-side
door about 30 cm (12 inches) below the door latch. If Field Service Campaign
16M3 has been completed, no further work is needed. If base label is not
located on the passenger-side door, please affix label (Form WAR259) 30 cm
(12 inches) from the door latch.



Upon completion of Field Service Campaign 16M3, clean a spot on the base
label (Form WAR259), write the Field Service Campaign Number (16M3) on a
blank, black completion sticker (Form WAR261), and attach it to the base label.

Ordering Information
1. If you do not have the appropriate Form or Labels (DDC_WAR 259, DDC_WAR
260. DDC_WAR 261), they can be ordered from RR Donnelly by going to
www.DDCSN.com and clicking on Literature / Ordering Literature.
2. You can also fax in your order to (800) 773-1430 – ATTN: Jacqueline
3. Contact RR Donnelly at (800) 280-4520.

Field Service Campaign Bulletin 16M3
Page Three

Parts Information
The part required for this Field Service Campaign is P/N: EA0014465835, quantity one
per engine.

Corrective Procedure
1. Apply the parking brake, chock the wheels, and perform any other applicable
safety steps.
2. Replace the MCM with the new one. REFERENCE chapter “Engine Electrical”
and the appropriate sections in the GHG17 DD Platform Workshop Manual
(DDC-SVC-MAN-0190).
3. Program the new MCM. You MUST use DiagnosticLink® Professional 8.03 with
Service Pack 1 (or higher) when reprogramming. Note that the current version is
DiagnosticLink® 8.04 with Service Pack 2. REFERENCE Detroit Customer
Service Announcement letter 16 CSA-18 for more information on DiagnosticLink®
8.04 with Service Pack 2. You must also use the GHG17 green 9-pin diagnostic
connector when programming. REFERENCE Detroit tool letter 15 TL-21 for
more information on the connector.
4. Begin the process by connecting DiagnosticLink® to the vehicle. Make sure that
all the modules (ACM, CPC, MCM, and if applicable, the TCM) are connected.

NOTICE:
BEFORE you begin reprogramming, make sure the VIN is correct in all
modules (ACM, CPC, MCM, and if applicable, the TCM). If the VIN is not
correct in all modules, you will get an error message when attempting to
reprogram.

Field Service Campaign Bulletin 16M3
Page Four
5. Make sure the VIN is correct in all modules (ACM, CPC, MCM, and if applicable,
the TCM) by looking at the “Identification” screen in DiagnosticLink®. If the VIN is
not correct in all modules, you can correct the VIN under the Actions drop-down
menu in DiagnosticLink® by selecting the “Check VIN Synchronization” item.
Select “Start” from this panel and follow the prompts. You will be prompted to
cycle the key until the routine has completed. When synchronization is complete,
turn the key back on and continue with the download process.
6. Select the “Program Device” option along the left side of the DiagnosticLink®
screen.
7. Select the “Add” button in the upper right corner of the DiagnosticLink® screen
and enter the engine serial number. Then click the “Connect to Server” button in
the bottom right corner of the DiagnosticLink® screen. See Figure 1.

Figure 1 – Adding Engine Serial Number and Connecting To Server
8. Program the MCM based on the engine serial number listing included with this
Field Service Campaign.

Field Service Campaign Bulletin 16M3
Page Five

9. When programming is complete, click the “Finish” button and perform the
following to allow the modules to synchronize with each other:
a) Turn the vehicle ignition OFF, disconnect the USB Link at either the
computer port or vehicle diagnostic port, and wait one minute.
b) Turn the vehicle ignition ON and wait one minute.
c) Turn the vehicle ignition OFF and wait one minute.
d) Turn the vehicle ignition ON and wait one minute.
e) Reconnect the USB Link, reconnect DiagnosticLink® to the MCM, ACM,
CPC, and if applicable the TCM, and confirm the proper software and fuel
map levels.

NOTICE:
CHECK with the customer to see if Auto Elevate can be enabled. Auto
Elevate can prevent Aftertreatment System (ATS) issues.

10. Ask the customer if they would like Auto Elevate activated. REFERENCE Detroit
Technical Service letter 16 TS-18 for full details on Auto Elevate.
11. Repairs are complete.

Field Service Campaign Bulletin 16M3
Page Six

Warranty Information
Notice
Administration time, SRT 939-6010A, for 0.3 hours will automatically be
added to the claim and the TOTAL LABOR for 16M3 will pay 2.4 hours.
No additional operation is required or will be allowed.

Claim Type:
Modification:
Fault Type:
Primary Failed Part:
Labor Code:
Labor:
Parts Return:

01
16M3
ZZ
A0014465835
R16M3 R&R and Reprogram MCM
2.1 Hours
NONE

Please contact the Detroit™ Customer Support Center at 800-445-1980 or email
[email protected] if you have any questions.

DETROIT DIESEL
13400 Outer Drive West

Detroit, Michigan 48239-4001
BULLETIN