Bulletin No.: 10-00-89-017V
Date: Oct-2012

Subject:

Car and Truck Fix it Right the First Time Issues

Models:

2013 and Prior GM Passenger Cars and Trucks

This bulletin is being revised to include updated information. Please discard Corporate Bulletin Number 10-00-89-017U
(Section 00 – General Information).
In order to access this bulletin electronically, go to the SI Home Page and select the "Newest Bulletins" icon. The documents are arranged by sub-section and
then by date (newest to oldest). Scroll down to "General Information" then click on the latest "Fix it Right the First Time" bulletin.

Field Product Reminder – Car Issues – Fix it Right the First Time
Model
Year(s)

Vehicle Line(s) / Condition

Do This

Don't Do This

Reference
Information/Bulletin

20122013

Sonic — Diagnostic Tips for
Front Suspension Noise

Remove the stabilizer shaft
links and test drive the
vehicle prior to replacing
any components. If noise is
not present after RH and
LH stabilizer shaft links are
removed, replace only the
stabilizer shaft links.

Replace any of the
following components:
Strut, Coil Spring , Strut
Upper Mount , Stabilizer
Shaft , Stabilizer Shaft Link
before test driving vehicle
with stab bar link removed.

PI0808

2012

Sonic — Loose Park Brake
Cable/Lever

Re-adjust the parking
brake cable adjusting nut.

Replace the parking brake
assembly.

PI0812

20082013

All Lines — Information on
Sunroof Glass Seal Creak
Noise When Contacting Metal
Roof Flange

Lubricate Sunroof glass
seal.

Replace sunroof seal or
sunroof glass.

PI0810

2008,
2009,
2001,
2012

G8, Caprice PPV — Front
Door Window Jamming Half
Way - Glass Falling Out of
Front Run Channel

Replace affected window
run channel w/ foam
spacer.

Replace window regulator.

12-08-64-004

2013

Volt, Ampera — Energy Info
Screen Shows Mileage
Accumulation Using Fuel
When Using Battery Power

Inform customer of one
time event post HPCM2
reprogram. Issue will self
correct as per bulletin.

Replace the HPCM2.

PI0801

1

2013

Volt — Service Parking Brake
Message Displayed, Electric
Parking Brake Light Flashing,
DTC C027D Set

Reprogram the EPB
module.

Replace the EPB module.

PI0796A

20112013

Volt — Check Engine Lamp
With DTC P0111

Clear DTC, Start the
Engine. Updated software
will be available soon.

Replace ECM or MAF.

PIC5708C

2013

ATS — Cadillac ATS New
Model Features and Service
Guide

Read this PI to become
more familiar with the new
ATS.

Don't overlook this new
model features PI.

PI0804

20112012

Cruze — Coolant Leak at
Water Pump

Replace the water pump
and gasket. Replace the
engine mount bolts.

Replace the water pump
bolts. The gasket will fix
the leak at the water pump
bolts.

PI0762B

20112012

Camaro — Exhaust Rattle
Noise

Verify complaint then install
two o-rings per side.

Replace the exhaust
system. You will be
replacing the system with
the identical part and
condition.

PI0807

20062013

Corvette — Front Tire
Chatter/Noise vs. Rear
Differential Chatter

Please test drive the
vehicle cold. If the noise is
heard with the steering
wheel turned full left or
right, unwind the steering
wheel 180 degrees. If the
noise goes away the noise
is related from front tie hop
and not related to the
differential.

Replace the differential
fluid unless the vehicle has
been tested and verified it
is not tire hop.

09-04-20-001C

20102013

SRX, XTS, Terrain, LaCrosse,
Regal, Malibu, Equinox,
Camaro — Information on
Diagnosing Intermittent
Electrical Concerns with
Components Fused Through
Instrument Panel Fuse Block

If you should encounter an
intermittent electrical with a
component that is fused
through the I/P fuse block.
Please refer to PI0745B.

Replace any electrical
components that are fused
through the I/P fuse block
prior to reviewing PI0745B.

PI0745B

2012

Cruze — Whistle or Whine
Type Noise Coming from Front
Windshield at Highway Speeds

Seal windshield lace to
vehicle body.

Replace the windshield.

PI0809

2013

XTS — Center Console Arm
Rest Latch Release Button
Inoperative

Request replacement
button from WPC.

Replace the center
console or armrest.

PI0806

20062011

HHR — Interior Door Handle
Replacement Kit

Replace inside door
handle.

Replace interior trim with
handle.

12-08-64-003

Field Product Reminder – Truck Issues – Fix it Right the First Time

2

Model
Year(s)

Vehicle Line(s) / Condition

Do This

Don't Do This

Reference
Information/Bulletin

20082013

Sierra, Yukon, Silverado,
Tahoe, Escalade — Hybrid
Two-Mode High Voltage
Battery Parts Restriction

Follow Heavy Core Return
Process for 2-mode hybrid
battery assemblies.

Return 2-mode hybrid
battery assemblies to the
WPC.

07-06-03-008D

20102013

Terrain, Equinox — Steering
Shudder (Vibration) During
Slow Speed Maneuvers

Install a revised high
pressure steering line and
associated parts as part of
the repair procedure.

Replace the steering rack
& pinion assembly or
steering pump.

PI0814

20122013

Silverado, Sierra — Allison
Automatic Transmission
Service Engine Soon Light
Illuminated

Replace the affected Shift
Solenoid.

Replace the Valve Body.

PIP5060

2012

Silverado, Sierra, Savana,
Express, Colorado, Canyon —
Replace The Internal
Transmission Wiring Harness
And TCC Enable Solenoid
Anytime The Transmission Is
In For Service Malfunction
Indicator Lamp (MIL) With
DTC P0741 Set And Harsh 12 Shift Built Between 10/01/11
And 4/30/12

Replace the Torque
Converter.

PIP5009E

Replace the Internal Wiring
Harness.

2011

Sierra, Silverado — Driveline
or Powertrain Drone Noise at
1350 RPM

Replace the Differential
Drive Pinion Gear
Yoke/Damper Kit.

Replace or repair
transmission.

PI0803

20112012

Sierra, Silverado — Coolant
Leak at Surge Tank, Radiator
Surge Tank Cap Leak,
Coolant Not Transferring from
Surge to Overflow Section of
Tank or Possible Engine
Overheating Condition

Properly identify coolant leak
source.

Replace surge tank.

11-06-02-002A

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

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