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NHTSA ID Number: 10118523

Manufacturer Communication Number: B17-027

TSB/Document Date: 2017-10-05


Summary

Service bulletin - American HondaeBay logo is extending the warranty on the 9-speed transmission warmers to 10 years from the original date of purchase with unlimited mileage.


44319-STX-A60

1

REQUIRED MATERIALS – REPAIR PROCEDURE B
Part Name

Part Number

Quantity

Coolant Type 2

OL999-9011A

3

AcuraeBay logo motor oil 0W-20

08798-9073

6

Page 10 of 44

TOOL INFORMATION
Part Name

Part Number

Quantity

Coolant Flush Kit Pump and Filter Set

VSB02C000045

1

9 A/T Pressure Test Kit

VSB02C000046

1

9 A/T Bucket and Hose Set

VSB02C000047

1

9 A/T Adapter and Hardware Set

VSB02C000048

1

NOTE:
• Each dealer was sent one of each of these tools. If you need additional tools, contact the HondaeBay logo Tool and
Equipment Program at 888-424-6857.
• Individual items in the kit and sets are not available separately. You must order the complete kit or set.
Coolant Flush Kit Pump and Filter Set - VSB02C000045

9 A/T Adapter and Hardware Set - VSB02C000048

9 A/T Pressure Test Kit - VSB02C000046

Page 11 of 44

9 A/T Bucket and Hose Set - VSB02C000047

Page 12 of 44

RADIATOR INSPECTION PROCEDURE
If there is a leak in the ATF warmer, the engine coolant will mix with the ATF and result in the customer complaining
about one or more of the following symptoms:
• The vehicle overheats
• The transmission shifts poorly
• The transmission chirps when shifting
Look for ATF contamination in the cooling system
Remove the radiator cap and inspect for ATF in the coolant. If there is coolant contamination, the coolant will look
brown.
CAUTION: Coolant can be HOT. Use caution before removing the radiator cap.


Remove some ATF from the level check plug, and inspect for contamination. If the fluids have
cross-contaminated, the color will be brown, and the consistency will be similar to a milkshake. Do the ATF
WARMER INSPECTION to confirm if a leaking ATF warmer is the cause.
Not all cases of cross-contamination are visible, so if the customer complains about transmission noise, poor
shift quality and/or the engine overheating, even if the coolant/ATF fluid looks OK, do the ATF WARMER
INSPECTION.

Page 13 of 44

ATF WARMER INSPECTION PROCEDURE
1. Raise the vehicle on a lift.
2. Remove the splash shield. Refer to the service information.
3. Remove the air cleaner. Refer to the service information.
4. Remove the intake air guide. Refer to the service information.
5. Remove the 12-volt battery. Refer to the service information.
6. Remove the battery box. Refer to the service information.
7. Remove the connector bracket. Refer to the service information.
8. Using commercially-available clamps, pinch off the coolant hoses.

9. Remove the coolant hoses from the transmission warmer.

10. Clean the connection points around the transmission fluid warmer pipes.

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11. Remove the transmission fluid warmer hoses.

12. Remove the transmission warmer with the fixing plates, and place them on a clean surface.

Page 15 of 44

13. Prepare the transmission warmer to check for leaks.



Remove the original ATF lines.
NOTE: Be careful not to damage the lines as you may reuse them.
Install the pressure check tool as shown with the fixing plates, and torque the bolts to 10 N·m (7 lb-ft).
Fill a bucket with warm water.
Connect shop air to pressurize the warmer, and adjust the pressure check tool to 70 PSI.

14. Check the transmission warmer for leaks by submerging the warmer completely under the water and watching for
bubbles.


NOTE: Some bubbles are normal when the transmission warmer is first submerged and will come to a stop. If
there is a leak, there will be a steady stream of bubbles coming from the transmission warmer.
If there are no bubbles coming from the warmer, the 9-speed transmission warmer is OK. Go to step 15 to
install the original warmer with new O-rings. Submit a claim for the warmer inspection only, then continue with
normal troubleshooting to resolve the original customer complaint.
If there are bubbles, take photos (see Photos) and check to see if the vehicle also overheated by checking the
customer responses on the RO.
- If the transmission warmer leaks, but the vehicle did not overheat, go to REPAIR PROCEDURE A.
- If the transmission warmer leaks, and the vehicle did overheat, go to REPAIR PROCEDURE B.

Page 16 of 44

Photos
If there are bubbles because of a leaking transmission warmer, take photos of the bubbles during the
pressure test, the transmission warmer serial number, and the VIN.
• The pressure test

The transmission warmer serial number

VIN

NOTE:
• These photos must be submitted with any warranty claim where the transmission is replaced
• Make sure you install the leaking transmission warmer on the original transmission to be returned to the
remanufacturing facility. Any transmission replacement claims that do not have the leaking warmer installed
on the returned transmission may be subject to debit.
• Any transmission replacement claims that do not include the required photos may be subject to debit.
Unacceptable Photos
Photos must correspond to the warranty claim submittal standards. Photos may be rejected for the following
reasons:
• Out of focus and unreadable
• Too small of a file size
• Too dark
Page 17 of 44

15. Remove the two ATF lines from the transmission warmer, then remove the 8 O-rings on the pipes by gently pushing
the O-rings off with your fingers.
NOTE:
- Do not use picks or screwdrivers to remove the O-rings as you may damage the sealing surface.

16. Clean the pipes, then install 4 new O-rings.
NOTE: Make sure your hands or gloves are clean to avoid contaminating the O-rings.
17. Coat the O-rings with ATF 3.1.
18. Install the original ATF warmer pipes onto the original transmission warmer using the fixing plates. Torque the bolts
to 10 N·m (7 lb-ft).

Page 18 of 44

19. Install the transmission warmer to the transmission. Install the ATF warmer pipes using fixing plates. Torque the
bolts to 10 N·m (7 lb-ft).

20. Connect the water bypass hoses. Make sure you align the paint marks on the ATF warmer lines with the paint
marks on the water bypass hoses as shown. Secure the water bypass hoses with the clamps.

Page 19 of 44

21. Install the connector bracket.
22. Install the battery box and the 12-volt battery.
23. Install the intake air guide and the air cleaner.
24. Fill the engine with coolant.
25. Check the ATF, and adjust as needed. Refer to the service information.
NOTE: Make sure you use HondaeBay logo ATF Type 3.1 if you have to add fluid. Using the wrong ATF can affect shift
quality.
26. Check for any ATF or coolant leaks.
27. Install the splash shield.

Page 20 of 44

REPAIR PROCEDURE A
NOTE:
• Use this procedure only if the transmission warmer failed the pressure test and the engine did not
overheat. If the engine did overheat, go to REPAIR PROCEDURE B.
• Fill the flush work sheet out (see page 35), and attach it to the RO.
1. Remove the transmission.
Engine and Heater Core Flush Procedure
2. Disconnect the upper and lower radiator hoses at the engine.

3. Disconnect the two heater hoses at the engine.
4. Disconnect the ATF warmer line (coolant).
5. Remove the thermostat housing.

Page 21 of 44

6. Remove the thermostat from the housing using a 32 mm socket. Push in on the thermostat, and twist the socket.
Once the thermostat has released from the housing, remove the thermostat.

7. Install the green rubber plug from the coolant flush kit into the thermostat water jacket as shown. To prevent the
plug from falling into the water passage, cover the opening with a shop towel.

8. Remove the shop towel, and install the thermostat housing without the thermostat.

Page 22 of 44

9. Using the three colored plugs from the flush kit, cap off both heater hoses and the ATF transmission warmer line as
shown.

10. Using commercially-available clamps, clamp the throttle body coolant lines as shown.

11. From the bucket marked SUPPLY, remove the lid and install the large (1.5 in.) return hose with the T-fitting through
the hole in the lid as shown.

Page 23 of 44

12. Install the thermostat adaptor to the pump outlet hose.

13. Install the pump outlet hose onto the thermostat housing.

14. Install the return hose onto the water passage as shown, then fill the bucket with 4.5 gallons of fresh water, and
install the lid.

Page 24 of 44

15. Install the pump inlet line to the SUPPLY bucket lid as shown.

16. Turn on the pump, and let it run for 10 minutes.
NOTE: If this is the first time using the pump, remove the priming plug, fill the pump with clean water, then install the
plug.

Page 25 of 44

17. After 10 minutes, turn the pump off and dump all the contents of the SUPPLY bucket into the waste coolant
container. Wipe off any oil residue from the bucket, refill the bucket with water, then repeat the flush 4 more times
(50 minutes total time flushing with water).

18. Substitute the water for coolant (OL999-9011A), and run the pump for 10 minutes to circulate the fluid.

19. After 10 minutes, turn the pump off and dump all the contents of the SUPPLY bucket into the waste coolant
container. Refill the SUPPLY bucket with coolant, and run the pump for 10 minutes.

Page 26 of 44

20. Disconnect the pump outlet line from the engine, and remove the thermostat adaptor. Replace the outlet adaptor
with the 0.75 in. heater hose adaptor.

21. Remove the thermostat cover, remove the green rubber plug, and return it to the coolant flush kit. To prevent the
plug from falling into the water passage, cover the passage with a shop towel.

22. Connect the pump outlet hose to the heater hose as shown.

Page 27 of 44

23. Install the heater core return hose through the DUMP bucket lid.

24. Attach the heater core return hose to the heater hose as shown.

Page 28 of 44

25. Fill the SUPPLY bucket with water, and run the pump until the SUPPLY bucket is empty.

26. Empty the DUMP bucket into the waste coolant container.
27. Repeat the flush (steps 25 and 26) 3 more times.
28. Empty the DUMP bucket into the waste coolant container and wipe off any oil residue from the bucket.
29. Remove the pump and return hoses, and the three colored plugs from the vehicle.

Page 29 of 44

Reassemble Vehicle
30. Install the new remanufactured transmission. Refer to the service information.
31. Replace the radiator, the 10 indicated coolant hoses, thermostat, coolant reserve tank and hoses, and the 2 ECT
sensor (1 and 2) O-Rings. Refer to the image for the location of all the components.
NOTE:
• Make sure to remove the rubber plug that was installed in the thermostat water jacket and return it to
the flush kit.
• When refilling the cooling system after the flush is complete, some oil may be present in the cooling
system. Thorough testing has shown the amount left over after the flush procedure is within acceptable
limits provided the flush procedure was followed completely.

Page 30 of 44

32. To ensure proper shift quality, update the TCM and PCM as necessary, then do the PCM idle learn, teach-in
(Hydraulic Pressure Characteristic Calibration), and adaptation (see Tech2Tech listed below). Refer to the service
information.
PCM
Trim
2015-16 Base/Tech
2015-16 ADV
2015-16 Tech AWD
2015-16 ADV AWD

Program IN (or later)
J23050
J23060
J23070
J23090

Program P/N (or later)
37805-5J2-3050
37805-5J2-3060
37805-5J2-3070
37805-5J2-3090

Program IN (or later)
J4A590
J4A690
L9A700
L9A690

Program P/N (or later)
28101-5J4-A590
28101-5J4-A690
28101-5L9-A700
28101-5L9-A690

PCM
Trim
2015–16 2WD Base/Tech
2015–16 2WD Advance
2015–16 AWD Base/Tech
2015–16 AWD Advance
-

Automatic Transmission Removal and Installation
Tech2Tech “Power Up a One-Push Start Vehicle with the i-HDS – With Replaced Components”
Tech2Tech “9-Speed Transmission or TCM Replacement Procedure”

33. Give your warranty clerk the photos and RO. For the warranty claim to be paid, the three photos must be included
in the warranty claim. See ATTACHING PHOTOS TO A CLAIM for information about attaching photos to warranty
claims.

Page 31 of 44

REPAIR PROCEDURE B
NOTE:
• Use this procedure only if the transmission warmer failed the pressure test and the engine overheated. If
the engine did not overheat, go to REPAIR PROCEDURE A.
• Fill in the heater core part of the flush work sheet out (see page 35), and attach it to the RO.
1. Remove the engine and transmission assembly. Refer to the service information.
Heater Core Flush Procedure
2. Connect the pump to the SUPPLY bucket.

3. Make sure the 0.75 in. heater hose adaptor is installed on the pump outlet hose, then connect the pump outlet hose
to the heater hose as shown.

Page 32 of 44

4. Install the return hose through the DUMP bucket lid, then install the lid on the bucket.

5. Attach the return hose to the heater hose as shown.

Page 33 of 44

6. Fill the SUPPLY bucket with water, and run the pump until the SUPPLY bucket is empty.

NOTE: If this is the first time using the pump, remove the priming plug, fill the pump with clean water, then install the
plug.

7. Empty the DUMP bucket into the waste coolant container.
8. Repeat the flush 3 more times.
9. Empty the DUMP bucket into the waste coolant container, and wipe off any oil residue from the bucket.
10. Remove the pump and return hose from the vehicle.

Page 34 of 44

Reassemble Vehicle
11. Install a new short block, the water connecting pipe, the water passage, new cylinder heads, and a new
remanufactured transmission.
12. Replace the radiator, the 10 indicated coolant hoses, the thermostat, the water passage and water connecting pipe,
the coolant reserve tank, the 2 ECT sensor (1 and 2) O-Rings, and the coolant reserve tank and hoses. Refer to the
image for the location of all the components.

Page 35 of 44

13. To ensure proper shift quality, update the TCM and PCM as necessary, then do the PCM idle learn, teach-in
(Hydraulic Pressure Characteristic Calibration), adaptation (see Tech2Tech listed below), and CKP-pattern learn.
Refer to service information.
PCM
Trim
2015-16 Base/Tech
2015-16 ADV
2015-16 Tech AWD
2015-16 ADV AWD

Program IN (or later)
J23050
J23060
J23070
J23090

Program P/N (or later)
37805-5J2-3050
37805-5J2-3060
37805-5J2-3070
37805-5J2-3090

Program IN (or later)
J4A590
J4A690
L9A700
L9A690

Program P/N (or later)
28101-5J4-A590
28101-5J4-A690
28101-5L9-A700
28101-5L9-A690

TCM
Trim
2015–16 2WD Base/Tech
2015–16 2WD ADV
2015–16 AWD Base/Tech
2015–16 AWD ADV
-

Automatic Transmission Removal and Installation
Tech2Tech “Power Up a One-Push Start Vehicle with the i-HDS – With Replaced Components”
Tech2Tech “9-Speed Transmission or TCM Replacement Procedure”

14. Give your warranty clerk the digital photos and RO. For the warranty claim to be paid, the three photos must be
included in the warranty claim. See ATTACHING PHOTOS TO A CLAIM for information about attaching photos to
warranty claims.
END

Page 36 of 44

VIN_____________________
RO______________________

Flush Work Sheet.
(Check each box when completed.)
(Attach to the RO.)

ENGINE FLUSH
Prime pump.
Fill Supply bucket with 4.5 gallons of plain water flush 5 times wiping the bucket out between each flush.
1. Flush with plain water 10 min ___
2. Flush with plain water 10 min ___
3. Flush with plain water 10 min ___
4. Flush with plain water 10 min ___
5. Flush with plain water 10 min ___
Add 4.5 gallons 50/50 mix coolant for the final 2 flushes.

1. Flush with 50/50 mix 10 min ___
2. Flush with 50/50 mix 10 min ___
HEATER CORE FLUSH
Attach flush hoses to heater core. Fill supply bucket with 4.5 gallons of plain water flush 4 times.
1. Flush with plain water ___
2. Flush with plain water ___
3. Flush with plain water ___
4. Flush with plain water ___
5. Disconnect flush hoses ____
6. Remove

thermostat ___

plug ____

Page 37 of 44

END ATTACHING PHOTOS TO A CLAIM
Go to the Photo Attachments area of the claim form to upload images as shown below.
1. To attach photos to the claim, click on Upload Images.

The Claim Photo Attachment screen appears.

2. Click on Browse. The Choose File to Upload window appears.

3. Click on an image file to be uploaded.
4. Click on Open to select the file.
Page 38 of 44

5. Click on Preview if you would like to view the image before uploading. The preview image appears.
Fit To Window is selected by default as the size at which the preview image is displayed. Click on Full Size if you
want to enlarge the image, and use the scrollbars to view different areas of the enlarged image.

6. Click on Upload to attach the image to the warranty claim.
The Uploaded Images count increases each time you upload a photo.

7. Click on Browse again and follow the same steps to continue attaching images to the claim. To properly document
each warranty repair claim, at least 3 photos must be attached.

Page 39 of 44

8. When finished attaching photos, click on Close.
The file names of your attached photos now appear in the Photo Attachments area of the claim form as shown
below.

VIEWING AND DELETING PHOTO ATTACHMENTS
After uploading photo attachments, you can view the photos by clicking on View Images in the Photo Attachments
area. The Claim Photo Attachment screen displays thumbnails of all photos attached to the claim.

Page 40 of 44

Click on a thumbnail to view the photo attachment as shown above. To delete a photo attachment, simply click on
Delete to the left of its thumbnail.

When your claim and photos are completely ready, click on Submit to send the claim to the American HondaeBay logo Warranty
department.
WARRANTY CLAIM PHOTO ATTACHMENT INQUIRY
After submitting a warranty claim, you can view its photo attachments at any time as follows:
1. Click on Service > Warranty > Warranty Claim Photo Attachment Inquiry.
2. Enter any of the following: Claim Number, VIN, Repair Order Number, or Repair Order Date.
3. Click on submit. Thumbnails of all photos attached to the claim appear as shown below.
4. Click on any thumbnail to view the photo attachment.
NOTE:
• Photo attachments are archived on the iN for 2 years.
• Whenever you open a saved warranty claim and attach or delete photos, you must either save or submit the
claim to retain your photo attachment changes.

Page 41 of 44

CORRECTING PHOTO PROBLEMS USING PICTURE MANAGER
Microsoft Office Picture Manager is a very useful tool to help improve the quality of photos submitted for warranty
consideration.

While the Picture Manager program cannot correct blurry, out-of-focus pictures, it can adjust pictures for brightness,
contrast, and color, helping to reveal details. It can also crop or resize digital photo files so that they can be submitted
for warranty claim consideration.
• To use this program on your PC, click on Start > Programs > Microsoft Office > Microsoft Office Tools >
Microsoft Office Picture Manager.
• If the above instruction does not lead you to the Picture Manager program, click on Start > Search. Under Search
for Folders or Files, enter Picture Manager in the Search window, then click on Search Now.
• To create a shortcut to open Microsoft Picture Manager from your desktop, go to Start > Programs > Microsoft
Office >Microsoft Office Tools > Microsoft Picture Manager >, then right-click and choose Create Shortcut.
The shortcut icon and title will appear below the original Microsoft Picture Manager icon and title. Left-click and hold
on the shortcut icon, and drag it to the desktop. Once there, if you wish to change its name, right-click on the icon
and select Rename.
• To open and edit photos directly from Microsoft Picture Manager, right-click on any JPEG picture file, then move
your cursor to Open with.
Another window will open listing Microsoft Office Picture Manager and other programs. Do not click on Picture
Manager, but instead scroll down the list, then click on Choose Program.
Another window will open, with Picture Manager already selected. Check the open box next to Always use the
selected program to open this kind of file; this will make Picture Manager your default picture management
program.
NOTE: The next time you click on a JPEG photo, it will automatically open in the Picture Manager program.

Page 42 of 44

Correction Example #1: Photo Is Too Dark
In Picture Manager, select Edit/Edit Pictures > Edit Using These Tools/Brightness and Contrast. Use the sliding
scales to adjust the photo to the brightness and contrast that best reveal the fault.

Before Picture Manager Correction

After Picture Manager Correction

Page 43 of 44

Correction Example #2: Photo Size Is Too Large
For maximum clarity, the file size for each photo must be between 500 kB and 10,000 kB (10 mB). ZIP-compressed
files are not acceptable. Photo file sizes over 10,000 kB (10 mB) cannot be accepted by the American HondaeBay logo
Warranty department.
To reduce a picture's file size, open Picture Manager. Click on the photo to be reduced, click on Edit Pictures > Resize
> Percentage of original width x height, then click on the down arrow to reduce its percentage (%) size.
View the pixel count change in Size Setting Summary, which displays the photo's Original size and its New size.
NOTE: The % function changes the pixels per inch, so a photo’s size should be reduced only enough to meet the
maximum file size requirement. For example, a 10% reduction in pixels per inch will reduce a photo's size and its
resolution by almost 50%.

END

Page 44 of 44

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TSB/Document ID: B17-027

Replacement Service Bulletin Number:

MFR Communication Date: 2017-09-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

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  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

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